Apr 10, 2026
This is an exciting opportunity to join a leading and innovative organisation based very close to central Cardiff for a 6 month fixed term contract with a view to go permanent. This is a hybrid role with an excellent benefits package from day one!
Following continued investment and growth, we are seeking a Customer Experience Advisor to join an expanding team.
Key Responsibilities
As part of a dedicated and passionate Customer Experience Team, you'll play a vital role in ensuring every customer interaction is professional, efficient, and positive. You'll be a champion for customers-supporting them throughout their journey with us.
Responsibilities include:
Scheduling internal and field appointments.
Delivering exceptional customer service and ensuring a seamless experience across all touchpoints.
Applying technical awareness to match customer needs with the right resources and support.
Handling basic and recurring customer queries, ensuring prompt and effective resolution....
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CV-Library
Cardiff, UK
Contractor