10 jobs found in Caldicot

ONGOING CUSTOMER SERVICE AGENT ROLES AVAILABLE IN AVONMOUTH DUE TO START MIDDLE OF JUNE 2026. Duties * Manage incoming customer enquiries via phone and email, ensuring professional phone etiquette at all times. * Perform data entry tasks accurately and efficiently, maintaining up-to-date records in our database. * Communicate effectively with customers to understand their needs and provide appropriate solutions. * Collaborate with team members to streamline processes and improve service delivery. * Analyse customer feedback and service data to identify areas for improvement. Experience * Previous experience in an administrative or customer service role is preferred. * Proficiency in data entry with attention to detail is essential. * Strong interpersonal skills with the ability to communicate clearly and effectively. * Experience in upselling or sales support is an advantage but not mandatory. * A proactive attitude towards problem-solving and a...

CSA is required to work as part of a dynamic team in a busy office serving the whole of the European, Middle Eastern and African Market for our clients Photovoltaic and Advanced Materials. This is a very varied role as we hold our customer base as the most valuable asset of our organisation. Effective customer care accelerates our growth and customer service reps connect everyone in the company to the customer, which makes this role very important. Main responsibilities: * handling customers requests, processing customer quotations and order entry into SAP; * working with a high level of accuracy and attention to detail in order entry, data handling and customer communication * building and maintaining customer relationships; * completing administrative tasks including e-filing and running reports * triaging customer inquiries; routing complex issues (trade compliance, credit/AR, technical documentation) to appropriate partners. * Maintaining records and following...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Job Title: SC Cleared Desktop Support Analyst Location: Remote/Bristol Duration: 3 months with possible extension Rate: Up to £250 per day via an approved umbrella company Must be willing and eligible to go through the SC Clearance process Are you passionate about delivering exceptional IT support and eager to work in a dynamic environment? Our client, a reputable organisation, is hiring for a Desktop Support Analyst to join their team in Bristol. This is a fantastic opportunity to utilise your technical skills and provide vital second-line support across multiple sites. What you'll be doing: * Troubleshooting and resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with...

Customer Service Advisors £15.06 per hour Temporary to Fixed Term Contract after 3 months Central Bristol - with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you someone who loves helping people, solving problems, and delivering great service every day? Tate is delighted to be partnering with a well-respected local authority in Bristol to recruit Customer Service Advisors for a fantastic opportunity starting on Tuesday 14th July. This is your chance to join a role where your support truly matters and where you can make a positive difference in the community. What you'll be doing: As the first point of contact for customers, you'll be at the heart of delivering a professional, compassionate, and solutions-driven service over the phone. This is a varied and rewarding role where no two days are the same, and your ability to communicate clearly and confidently will make a real impact. Handling inbound and outbound calls with...

Job Description: Customer Service Administrator Location: Yate, Bristol Contract Type:Start ASAP Temporary 6 months Commitment - This could be extended  Hours: Monday to Friday, 08:30 - 17:00 Pay Rate £13.90ph Overview: This position is ideal for a customer focused individual who thrives on supporting clients and customers. You will handle queries and orders via the phone ensuring responsive and effective service as part of the helpdesk team. Key Responsibilities: Promptly respond to and acknowledge all helpdesk queries Log helpdesk issues in the system using the specified format and track all correspondences. Manage queries diligently until resolution. Maintain accurate records of key activities. Requirements: Proven experience in administrative roles or customer service environments. Strong organisational skills with the ability to multitask in a fast-paced setting. Excellent communication skills, both verbal and written. A proactive, can-do attitude, with a...

Job Advertisement: Customer Service Advisor (Temporary) Location: Work from Home Contract Type: Temporary Working Pattern: Full Time Working Hours: Your shifts will rotate on a six-week basis, covering the hours of 8 AM - 8 PM from Monday to Friday, and 9 AM - 5:30 PM on weekends. This role requires you to work one weekend day every six weeks. Are you passionate about providing exceptional customer service? Do you speak and write fluent Welsh? If so, we have an exciting opportunity for you to join our team as a Customer Service Advisor! As a pivotal part of our organisation, you'll be the first point of contact for our customers, handling both inbound and outbound calls. Your calm and considered approach will help provide essential support and guidance when our customers need it most. What You'll Do: Manage inbound calls and address customer queries with precision. Engage in high-quality conversations to prevent avoidable complaints. Identify complex queries and escalate...

Are you available immediately? We are looking for a Customer Support Administrator to join our superb client on a Temporary basis, starting asap. This is a Temporary role running until the end of July, however, this could be extended. Working in a friendly, supportive team, you will answer first line phone calls from customers looking for technical support. Due to location, candidate will ideally have access to their own transport. Hourly Rate: £12.82 per hour Hours: Full time, 37.5 hours per week. Shifts: 9am - 5:30pm Monday to Friday. What you'll be doing: Provide telephone and email support to customers throughout the UK. Co-ordinate engineer visits to customer sites and escalate service requests. Deal with any concerns over the phone and complete call incident reports. Update and maintain the company database.What we're looking for: Good attitude and communication style when dealing with customers Competent PC user including Microsoft package. Professional approach and...

Our Client, a leader in the Oil & Gas industry, are currently looking for a Customer Service Specialist (Invoicing and Shipping) for 6 to 12 months contract in Stonehouse Rate: based on experience £13/h - £16/h Working hours 37.5 hrs 7:30-15:30 5 days while training to be in the office. Then if the contractos is able to pick up the work with minimal support we can offer hybrid Summary We are looking for a detail-oriented Customer Service Specialist to support our outbound logistics and invoicing processes. This role is responsible for managing customer orders from processing through to shipment, ensuring accuracy and compliance at every stage. Responsibilities Process invoices for international Intercompany Customers Coordinate orders and shipments between Manufacturing and customers including export control checks. Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service...

Hays are supporting a public sector organisation in Gloucestershire to recruit a 12-month Fixed Term contract IT Desktop / Deployment Engineer. This is a mostly site-based role with some opportunity to work from home and the salary is between c£28,000 - £32,000 depending on experience and excellent benefits, including a fantastic pension scheme. In the role, you will work in the IT operations department providing efficient and professional support across the IT desktop, equipment and hardware estate. You'll support the deployment team with desktop and mobile imaging, inventory management, hardware and software rollout, and security updates. You'll need experience in a similar role and need excellent customer service / stakeholder skills. Technical Requirements: Proficient in Microsoft Office Working knowledge of standard office procedures Experience with Service Desk tools (incident and request management) Familiarity with IT inventory and stock management systems Experience...