33 jobs found in Camberley

Job title: Customer Service Coordinator Location: Farnborough/Slough (please note, the office is currently based in Farnborough but will be moving to Slough later in the year) Office working: 2-3 days per week Contract length: 6 months Are you a highly organised and customer-focused individual looking to make an impact in a dynamic service environment? Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking a dedicated Customer Service Support Operator to help deliver exceptional customer support to our client’s service account base. This vital role is focused on the coordination and administration of service operations, ensuring the highest level of customer satisfaction. As a key member of the Customer Service Support team, you will handle a variety of daily operational tasks, including call handling, fault dispatching and managing customer enquiries. Some of the duties will include but are not limited to: * Coordinate and process service...

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers. As a key member of the team, your responsibilities will include: Acting as the first point of contact for customer inquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer Service Manager to deliver an excellent customer experience. Troubleshooting delivery issues and demonstrating empathy when resolving problems. Assisting the team with other administrative duties as required.The ideal candidate will: Possess excellent...

Junior Customer Service Assistant £28,000 - £30,000 DOE Monday-Friday, 9am-5pm 6 month contract (with potential to extend) We're excited to be working with a small, growing business in Weybridge, looking for a Junior Customer Service Assistant to join their friendly, close-knit team. This is a hands-on, office-based role within a sociable team of around six people, ideal for someone who enjoys working with others and learning on the job. It would suit someone with an interest in beauty, aesthetics, or skincare, who is confident communicating with customers and eager to gain experience in a growing business. Key responsibilities: * Answer incoming phone calls and WhatsApp messages * Provide friendly and helpful customer support * Assist with general admin and daily office tasks * Use an in-house system (full training provided) What we're looking for: * Friendly, confident, and approachable personality * Comfortable working in a full-time office environment * Basic...

Job Title:                     Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts. By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments. Bringing arrears accounts up to date to achieve monetary goals and assists customers to ensure a solid credit history. PRINCIPAL ACCOUNTABILITIES: Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them Undertake all collections...

Technical Business Analyst – Contract Opportunity (Inside IR35) Windsor (Hybrid – 1 day per week onsite) 6‑month contract £400-£450 per day DOE (Inside IR35) ASAP Start Are you an experienced Technical Business Analyst with a passion for improving customer journeys, optimising contact centre operations, and supporting next‑generation digital and AI‑enabled service solutions? This is a fantastic opportunity to join a major organisation operating within a regulated, consumer-focused environment. The Role As a Technical Business Analyst, you’ll play a key role in shaping and enhancing customer service and contact centre capabilities. You’ll work closely with digital, product, and operational teams—supporting Agile squads, driving process improvements, and championing technology that improves customer experience and reduces failure demand. This is an individual contributor role with significant stakeholder engagement across technology and customer operations. Key...

IT Service Capacity Manager Location: Basingstoke (At least 4 days onsite per week) Rate: £600 per day via umbrella Length: 6 months ***CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE*** Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact and change the way the world works? Do you have the drive to collaborate and achieve together with committed people to join our Contact Centre Support Team? If your answer is yes, we want to hear from you! This is your world and your opportunity to transform it for the better. Your role This role requires HLSC clearance and applicants must be a 'Single...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: £13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle proof of delivery and...

Customer Service Co Ordinator Location: Mitcham £13 a hour (Weekly pay and you accrue holiday pay) We are supporting an established engineering company in their search for a Customer Service Co Ordinator to join their growing commercial team. This is a fantastic opportunity for someone with strong customer support or sales support experience who enjoys working with both new and existing customers. The Role As the Customer Service Co Ordinator you will be the first point of contact for enquiries, providing product information, generating interest, and supporting the full sales‑administration process. You'll be responsible for maintaining accurate customer records, following up on opportunities, and ensuring a smooth customer experience from enquiry to order. This is a varied position with a mix of outbound activity, customer support, administration, and collaboration with internal teams. Key Responsibilities * Making outbound calls to potential customers to generate...

My client is a national institution and charitable organisation. The central London office is located in Westminster a short walk from Parliament and central Government offices. They are looking for an experienced customer support administrator to help with the launch of a new grant management system.  This role is for three months and you will be able to work on a hybrid basis    Role Description A new grants management system is is newly launched and about to be made available to circa 1000 external users.    Responsibilities Triage incoming email support requests Provide 1st line support for requests where appropriate Direct the requests to the right person(s) for assistance where 1st line is not appropriate Provide excellent customer service to external users in the dioceses, cathedrals, parishes, acknowledging and responding to queries quickly and efficiently Kind, friendly, helpful, listening approach essential  Provide pre-written literature or other basic...

Our client is seeking an IT Site Support Analyst to support their Commercial business unit within a dynamic trading environment. This role involves delivering front-line IT support across desktop infrastructure and business-critical applications, while working closely with commercial teams to ensure systems are optimised and aligned with business needs. Key Responsibilities: Provide desktop and application support to business users Support trading systems and associated applications Act as a liaison between IT teams and business stakeholders Support system upgrades, testing, and deployments Troubleshoot and resolve technical issues end-to-end Requirements: Experience in IT support Strong troubleshooting and analytical skills Experience with Microsoft Office and Windows environments Exposure to trading or enterprise applications (desirable) Strong communication skills with the ability to engage senior stakeholders This is an excellent opportunity to work within a...

Customer Service Advisor Hammersmith and Fulham               PART TIME – 22.5 hours a week £19.98ph Overview: To provide a single point of contact for those contacting LBHF about housing services and repairs. To ensures that customers receive a timely and positive response to their contact with LBHF, achieving performance targets and high rates of satisfaction. To respond to customer enquiries at the first point of contact from a variety of customer access channels, including telephone, email, web, social media, and post. Responsibilities To deliver a consistent, reliable, customer focused service, ensuring value for money and responsive services to anyone contacting LBHF and to act as a positive role model for all staff. To act as the first point of contact, providing initial advice and information and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels Where appropriate to direct and/or connect telephone...

Interim Dynamics 365 CE Consultant - Remote - £500 per day - 6 Months We're currently recruiting for an experienced Dynamics 365 CE Consultant to join a key client on an initial 6-month contract, working fully remotely. This role is suited to a hands-on functional consultant with strong experience across Customer Service, Field Service, and the Power Platform, capable of leading discovery, shaping solutions, and delivering high-quality CRM implementations in Agile environments. Key Responsibilities: Lead discovery sessions and translate business requirements into scalable Dynamics 365 CE solutions Configure and deliver solutions across Customer Service and/or Field Service modules (cases, SLAs, queues, work orders, scheduling) Design and implement Dataverse models, security roles, and business process flows Build and optimise Power Platform solutions (Power Automate, Model-driven / Canvas Apps) Support end-to-end delivery including configuration, UAT, and...

Customer Service Professional | Public Sector Focus A reliable and customer-focused professional with proven experience delivering high-quality service within public sector environments. Skilled in handling a wide range of enquiries, including face-to-face, telephone, and digital communications, while ensuring each interaction is managed with professionalism, empathy, and efficiency. Demonstrates a strong understanding of public sector values, including equality, diversity, confidentiality, and accountability. Experienced in resolving complex issues, de-escalating challenging situations, and providing clear, accurate information in line with organisational policies and procedures. Key strengths include: * Excellent verbal and written communication skills * Strong organisational and time management abilities * Ability to prioritise workloads and manage high volumes of enquiries * Confident in using IT systems and customer service platforms * Calm, patient, and...

Pertemps Network Group are delighted to be assisting a reputable London housing provider for a Customer Services Advisor (Part-Time Role) who will act as the first point of contact for residents contacting the Housing provider regarding housing services and repairs. The role focuses on delivering a high-quality, customer-focused service, resolving enquiries at first contact where possible, and ensuring residents receive a timely, positive, and professional response across all communication channels. Pay Rate: £18–£20 per hour (PAYE) Location: Greater London Job Type: Temporary, Part‑Time Hours: Minimum 22.30 hours per week between 8am–6.15pm, Monday to Friday Training: Approx. 4 weeks in-office, with potential hybrid working after successful training Employer: A Reputable Housing Provider Key Responsibilities: Act as the first point of contact for residents via telephone, email, web, social media, and post. Provide clear advice and resolve common housing and repairs...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

Complaints and Enquiries Officer London | Hybrid Rate: £40.00 per hour (Umbrella) IR35 Status: Inside Initial Contract Length: 3 Months Start Date: 1st May Working Hours: 09:00 - 17:00 (36 Hours) Role summary An experienced Complaints and Enquiries Officer is required to support a Housing Services team within a local authority setting. This role will focus on managing, investigating, and responding to complaints and enquiries relating to homelessness services, including statutory decision-making, the housing register, and temporary accommodation. You will be responsible for handling a varied caseload of complex complaints, ensuring timely and compliant responses, while maintaining a strong customer-focused approach driven by empathy, professionalism, and clarity. This is a hybrid role requiring a mix of office-based and home working in line with service needs. What you will do as a Complaints and Enquiries Officer - Manage and respond to complaints and enquiries relating...

Job Title: Northgate Applications Change Specialist Location: London SE1  Contract: Temporary ongoing Hours: 35 hours per week About the Role: We are recruiting for an Applications Change Specialist to join our clients Business Systems Team. This is a specialist technical role focused on developing, enhancing, and supporting housing management applications to meet business requirements and improve operational efficiency. You will act as the technical expert for housing management systems, delivering application changes, upgrades, and process improvements while working closely with stakeholders across the organisation. Responsibilities: Provide expert technical knowledge of housing management applications to support business change initiatives Develop and implement system changes in line with agreed specifications and business requirements Deliver technical solutions that support organisational objectives and operational improvements Provide specialist consultancy and...

Job Title: Housing Repairs Customer Service Advisor - Location: Newham, London | Contract Type: Temporary Hours: Mon - Fri 9-5 Rate: £18.92 PAYE hour Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have the perfect opportunity for you! About the Role: As a Repairs Customer Services Advisor, you'll play a vital role in delivering top-notch front-line services within our Repairs Contact Centre. You'll be the first point of contact for our customers, helping them navigate their service requests with ease and efficiency. Key Responsibilities: Handle a variety of service requests, offering guidance and support related to repairs within Housing Services. Promote the council's online services while ensuring a 'right first time' ethos in your service delivery. Maintain high standards of customer interaction and communication, addressing sensitive enquiries with professionalism...

Job Title: Customer Support Specialist (Temporary) Working Hours: Monday – Friday, Full Time Pay Rate: £15.90 per hour Location: Burgess Hill FRS is delighted to be supporting our client who are seeking a Temporary Customer Support Specialist to join their team. Experience and Qualifications: * Deliver internal support for consumables sales, ensuring smooth operations and customer satisfaction. * Manage a global portfolio of customers, overseeing the entire order lifecycle from receipt to payment and ensuring service commitments are met. * Respond to customer inquiries related to spare parts and proactively resolve any delivery-related challenges. * Administer and maintain supplier and customer data relevant to the delivery of spare parts, provisioning items, and associated services. * Handle the entry, tracking, coordination, and monitoring of customer materials, delivery schedules, and returns. * Ensure prompt and accurate order processing by closely coordinating with...