2 management jobs found in Cambridge

We are recruiting for a Customer Services Lead on behalf of a client. Our client is is a leading global distributor of pharmaceuticals. Their success to date is the result of 50 years’ experience exporting medicines to their customers in over 70 countries across 6 continents. * Customer Services Manager * Location - Watford * 1 year fixed term contract with a review * Salary £40,000 * Hybrid working from home 2 days a week * Hours are Monday to Friday days (37.5 hours) * Bonus - Performance related * Holidays 24 days plus Bank Holidays Team leadership - Lead, motivate, and coach the Customer Service team to ensure a high level of engagement and performance. Maintain excellent, prompt, and consistent customer service standards across the team. Monitor team and individual performance through monthly and quarterly KPIs and take appropriate actions where required. Drive continuous improvement in team performance, processes, and systems to increase...

Senior Associate - Systems (IT Support) Location: West London Salary: £27,500 per annum Contract: 12-Month Fixed-Term Contract Working Model: Fully Office-Based Overview We are seeking a Senior Associate - Systems (IT Support) to join a busy banking environment on a 12-month FTC. This role will support the smooth running of the Systems function, providing first and second-line IT support to users across the business while liaising with offshore teams and third-party vendors. This is a great opportunity for someone with hands-on IT support experience looking to gain exposure within a structured and fast-paced organisation. Key Responsibilities Provide L1/L2 IT support across desktop, applications, and network issues Support system administration tasks including software installation, patching, O365, antivirus updates, and user access issues Troubleshoot and resolve issues relating to core banking applications and general IT systems Monitor and manage network connectivity...