35 jobs found in Chesterfield

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Advisor Location - Manchester Full time, Contract 35 Hours per week Hourly rate - £14.61 - £16.50 per hour (Depending on payment type) Our team at Sellick Partnership for a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focusing on organising house operatives, and repairs covering day to day and void jobs to meet customer needs. Day to Day Responsibilities for Customer Service Advisor: Ensure that customer appointments are scheduled appropriately to consider customer needs and ensure the right operative/contractor is allocated the job Use daily tracker reports to manage travel / distance between jobs Dealing with repairs which will include raising/booking repairs on a CRM based system Ensure that customer appointments are scheduled appropriately to consider customer needs Monitoring and managing operatives diaries to maximise productivity Experience required for the role: Excellent understanding of...

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are working with Lloyds Banking Group, seeking a dynamic Customer Service Advisor to join their team in Leeds. Pay: £14.02p/hr Contract Type: Temporary Contract Length: 3 months Start Date: 21st January 2026 Working Pattern: Full Time, 35 hours per week Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday off Location: Leeds City Centre - office based What You'll Do: As a Customer Service Advisor, you will be the voice of our client, engaging with customers through inbound calls. Your main responsibilities will include: Handling customer inquiries with professionalism and enthusiasm Processing payments for changes to policies Providing accurate information and resolving issues efficiently Maintaining a high level of attention to detail while managing multiple task What...

Location: Altrincham Hours: Monday to Friday, 09:00 - 17:00 Salary: £27,000 Are you passionate about delivering exceptional customer experiences? We're looking for a Customer Service Executive to join our small, friendly team in a creative and inspiring environment. You'll work alongside talented product designers and marketing professionals, surrounded by beautiful, design-led products crafted in our studio. What You'll Do Be the first point of contact for customers via phone and email, providing efficient and friendly support. Process orders and guide customers through their journey, ensuring they feel valued every step of the way. Troubleshoot issues and manage escalations with confidence, liaising with logistics partners for quick resolutions. Share your knowledge of our brand and products to assist with pre-sale enquiries and interior advice. Deliver an outstanding aftercare service, including handling returns and keeping customers informed of updates. Collaborate with...

Our well-established client based in the Tamworth area are currently recruiting for Part Time Customer Service Advisor's to join their team on a temporary basis for 12 weeks. You will be working part time hours: * Monday to Friday 8am – 12pm (20 hours per week) OR * Monday to Friday 2pm - 6pm (20 hours per week) THIS ROLE IS TEMPORARY FOR 12 WEEKS SO YOU MUST BE ABLE TO COMMIT TO WORKING THE FULL 12 WEEKS. Main duties include: * Handle incoming telephone calls and assist customers with their enquiries. * Arrange appointments and handle customer bookings. * Deal with complaints and escalate if necessary. * Data entry into company system. * Place customer orders. * Deal with a large volume of telephone calls. The ideal candidate will: * Have excellent communication skills. * Be confident working within a busy call centre environment. * Have excellent IT skills. This is a temporary role so the successful candidate will need to be available to start immediately....

Your new company Birmingham City Council is currently recruiting for temporary positions within their contact centre. These roles will provide valuable support across three different service areas, offering candidates the opportunity to gain experience in a dynamic environment.The successful applicants will begin their employment on 5th January 2026, ensuring they are ready to contribute to the council's services from the start of the new year.Interviews for these positions will take place in-office on 8th and 9th December 2025, giving shortlisted candidates the chance to meet with the recruitment team and learn more about the roles available. Your new role Birmingham City Council is seeking enthusiastic and dedicated Temporary Customer Service Officers to support three key departments. As the first point of contact for their residents, you will play a vital role in delivering excellent customer service and ensuring queries are handled efficiently and professionally.This is a...

Customer Service Administrator (temporary) Chester city £14.10 per hour Our client based in Chester city are seeking a detail-oriented and organised Customer Service Administrator to join their team on an ongoing temporary basis. The ideal candidate will be responsible for managing and maintaining data integrity, ensuring accurate data entry, and supporting customer service functions within the organisation. Working Pattern Monday-Friday. 9:00am-5:30pm. £14.10 per hour, paid weekly each Friday. Duties * Maintain and update databases with accurate information. * Communicate with customers via telephone, email and webchat * Perform data entry tasks with a high level of attention to detail. * Assist in the preparation of reports and documentation as required. * Utilise internal CRM software and Microsoft Office applications for various administrative tasks. * Manage clerical duties including filing, organising documents, and responding to correspondence. *...

If you love programmes like Channel 4's Grand Designs and other well-known housing development programmes - you will love the new generation of building products we sell at Catnic Urban. The Customer Service Adviser will provide exceptional customers service to all our customers while ensuring smooth operational processes. You will process orders, manage customer data, and liaise with internal teams to ensure timely and accurate delivery of products. You will play a key role in supporting the operational efficiency of our business while maintaining strong customer relationships and your attention to detail and proactive approach will make a real difference every day. What you'll do: Deliver excellent service to new and existing customers via phone, email and other channels.. Accurately enter orders, customer data, and product specifications into company systems (ERP/CRM) in a timely manner. Process pre-calculated orders for distribution, ensuring compliance with delivery...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Location: Office working, NN5 Lodge Farm Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday – Sunday. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months...

Customer Service Advisor Warndon - Worcester £12.88 per hour Temporary Ongoing Contract 40 hour working week 1-hour unpaid lunch working 5 days from 7 Monday to Friday 7am to 6.00pm, Saturday 8am to 5pm, Sunday 9am to 12 pm. Customer Service Advisor The Role You will work a 5-week rotation with 2 Saturdays and 1 Sunday in every 5 (not on same weekend). The overall purpose of the role is to provide 'World Class Customer Service and effectively achieve the following core responsibilities... Handle inbound and outbound customer enquiries. Advising customer accurate information about products, services, policies, and procedures. Address customer complaints promptly and effectively, ensuring a professional and empathetic approach. Ensure the accurate and thorough documentation of customer information in the CRM. Conducting remote troubleshooting by applying problem-solving skills and persuasive communication techniques. Maintain up-to-date knowledge of products and company...

Customer Service Advisor Stockton-on-Tees £157 per day via Umbrella Temporary contract until 30th April 2026 Shifts between 08:00-18:00 Monday-Friday & 09:00-14:00 Saturday How would you like to work within a department that effects people's lives every single day? Are you an empathetic individual who is confident speaking with vulnerable customers who have recently suffered a bereavement? Our client, an internationally recognised retail and commercial bank, are offering you the opportunity to join one of their most crucial teams, where you will support customers in their time of need. So if you have extensive customer service experience, we would love to hear from you. So, where will you be working? You will be working within The Bereavement Contact Centre which provides a bespoke telephony service for callers notifying the Bank of the death of their customer and supports some of their most vulnerable customers. Our client will provide you with comprehensive on-site...

Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could be a great fit! The Role of Digital Service Manager Assist with developing, managing and scheduling Changes with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with the Service Desk on initiatives, Ensuring Digital services are operating to expected levels, develop the Service Desk and boost first-time fix rates Assist knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life / support milestones for our...

2 x Contract Desktop Support Engineers - North Nottingham (On-Site) Location: North Nottingham Working Pattern: 5 days on-site Contract Length: 4 months (possible extension) Rate: Up to £200 per day (Inside IR35) Our client is seeking two Desktop Support Engineers to join their team on a short-term contract. These roles will provide hands-on technical support and assist with a major Windows 11 migration project across the business. Key Responsibilities Provide desktop support for end-user devices (desktops, laptops, tablets, smartphones). Assist with Windows 11 deployment, including imaging, data transfer, and post-installation checks. Support Active Directory and Microsoft 365 administration tasks. Manage device updates and configurations via SCCM and Intune. Respond to incidents and service requests promptly, maintaining clear communication. Document processes and contribute to knowledge base articles. Skills & Experience Previous experience in desktop support within...

Test Manager / Test Lead (Dynamics CRM and Power Platform) 12 month contract £375 - £425 per day Outside IR35 Midlands / Hybrid - weekly travel to Midlands head office for meetings etc. required Overview: Akkodis are partnering with a highly reputable business based in the Midlands who are looking to hire an experienced Test Manager / Test Lead for an initial period of 12 months. This is a hybrid role with weekly travel to the Midlands head office required for meetings etc. Candidates must already be UK based and have right to work in the UK. Sponsorship is not available. Experience required: Proven experience working at Test Manager / Test Lead level. Must have experience of Power Platform and Dynamics CRM sales including customer care with multiple integrations and model driven apps. Must have strong stakeholder engagement and management to work alongside third party vendor. Please apply ASAP to be considered - interviews will be taking place before Christmas with a...

Digital Service Manager - Contract Opportunity Location: North Nottingham Contract Type: 4-month contract Day Rate: DOE Start Date: ASAP IR35 Status: Inside IR35 About the Role We are looking for an experienced Digital Service Manager to join our client's team and lead service management activities aligned with ITIL principles. You will ensure the delivery of high-quality digital services, manage stakeholders and suppliers, and drive efficiency improvements across the organisation. Key Responsibilities Oversee service management processes to support digital services. Collaborate with internal teams and external partners to maintain service quality and performance. Deputise for the Lead Service Manager when required. Manage risks associated with system changes and releases. Lead supplier and contract management, ensuring compliance with legislation and best practice. Drive cost savings and process improvements year-on-year. Support and mentor junior team members. Essential...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....

We are recruiting for a motivated and customer-focused First Line Analyst for a leading IT service provider based in Nottingham. You’ll be part of a team of six analysts handling around 1000 calls and 700 emails per month, supporting end users and ensuring incidents are logged, managed, and resolved efficiently. Training will take place on-site in Nottingham for at least two weeks, with side-by-side shadowing until you’re confident working independently. Once fully trained, you’ll move to a hybrid model — 2 days in the office and 3 days from home. Day-to-Day Responsibilities * Handle incoming calls and emails via Genesys, logging incidents into ITSM. * Aim to resolve issues at the first point of contact wherever possible. * Perform queue management and take switchboard overflow calls when needed. * Collaborate closely with your teammates to ensure a consistent, high-quality service. Skills & Experience * Excellent customer service and communication skills...

Customer Experience Agent Certain Advantage is hiring for a Customer Experience Agent based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Experience Agent to join their existing customer experience team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Blended contact centre role Sales through service Handle a large volume of telephone and email enquiries Dealing with inbound bookings Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth handover to the sales team. Arranging renewals...

Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - 7am to 7pm shifts Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience....