1 construction jobs found in Chichester

Aatom Recruitment is looking for a Customer Operations Adviser (SCP 18) on behalf of a Local Authority. Job Title: Customer Operations Adviser (SCP 18) Contract Duration: 3 Months with Possibility of Extension Working Pattern: Office Based Hours Per week: 36 The main purpose of the role: * To consistently maintain high quality customer service and wherever possible, resolution at first point of contact to residents, customers or partners contacting the council through all communication channels * To process administrative work, ranging from decision making for straightforward processes, to complex processes impacting financial and legislative compliance. * Ensure collection rate targets are achieved by following processes to maximise income to the council and compliance with all relevant legislation and regulations. * Ensure advice and guidance for benefits customers enables an accurate and timely resolution for claims processing times. Specific duties and...