2 jobs found in Chorley

Customer Service Advisor M15 Temporary, £12.21ph Are you passionate about delivering exceptional customer service and creating a welcoming environment? We’re looking for a Customer Services Advisor to be the friendly face and first point of contact for this busy student accommodation in central Manchester. In this role, you’ll play a key part in ensuring the smooth day-to-day running of our accommodation. From answering queries and supporting move-ins to  arranging parcels post and deliveries! Providing professional, friendly support to students, visitors, and contractors. Handling enquiries via phone, email, and in person with efficiency and care. Arranging post, deliveries and parcels to each and every student. Helping organise events that bring the student community together. What we’re looking for: Previous experience in customer service or administration. Strong communication skills and a positive, approachable attitude. Organisational skills with great attention to...

Job Title: Collections Advisor Location: Customer & Communities – Neighbourhoods – Income Services Hours: 36.25 hours/week Contract: Fixed-term (until March) We’re looking for a Collections Advisor to manage debt collection, payment arrangements, and financial support for tenants. If you're proactive, a strong communicator, and can handle sensitive financial matters, this role is for you. Collections Advisor Key Responsibilities: Debt Collection: Manage arrears, recharges, and sundry debts from tenants and former tenants. Customer Outreach: Make outbound calls to discuss payment plans and negotiate solutions. Data Management: Maintain accurate records in housing systems and financial databases. Team Support: Collaborate with Income Officers and Rent Accounting teams to ensure timely collections. Financial Support: Raise awareness of financial inclusion programs and refer to support services. Campaigns: Contribute to income collection projects and initiatives. Collections...