46 jobs found in Cirencester

Healthcare Customer Service Executive Monday to Friday - 09:00am – 17:30pm Temporary Stroud Salary is dependent on experience We are currently recruiting for an Healthcare Customer Service Executive to join our client based in their Stroud branch. Key Responsibilities In-store support * Welcome and assist patients attending the branch, providing a professional and reassuring experience * Ensuring records are accurate and up to date * Handle walk-in enquiries and provide guidance on services and accessories where appropriate * Maintain a clean, organised, and professional branch environment at all times Administration and coordination * Manage appointments, diaries and patient records using internal systems * Ensure CRM systems are kept accurate and up to date * Support general administrative tasks to keep the service running smoothly Telephone and outbound activity * Make outbound calls to patients including booking appointments, following up missed...

Customer Service Advisor Swindon Full-Time – Monday – Friday: 8.00am – 4.45pm - 40 Hours per Week 6-Month Maternity Cover Salary is dependent on experience We are currently recruiting for a Customer Service Assistant to join our client based in Swindon. As a Customer Service Assistant, you'll play a key role in ensuring customers receive the high level of service. No two days are the same. Your responsibilities will include: * Processing customer orders accurately and efficiently. * Responding to customer enquiries and resolving issues in a professional and friendly manner. * Managing shared email inboxes across different departments. * Answering incoming telephone calls and assisting customers with orders and product enquiries. * Processing and dispatching product samples. * Following up customer quotations and making outbound calls to existing and prospective customers. * Building and maintaining excellent customer relationships. * Supporting the...

We are currently looking for a Logistics Team Leader. You will be working in Gloucester Monday - Friday 08:30am - 16:30pm Temp Contract - Ongoing Pay rate - £17.85ph paye Job Purpose To provide effective leadership and day-to-day management of a busy driver team. You will oversee the planning and allocation of workloads, ensuring delivery and collection services are completed efficiently and within agreed timeframes. The role involves monitoring performance, maintaining high service standards, and driving continuous improvement. You will also build strong working relationships across teams and partner organisations, respond to customer queries, and support operational excellence across the service. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy, please apply to the job with your updated CV

Customer Service Administrator  Location: Yate/ South Gloucestershire (Hybrid) Hours: 08:30am – 5:00pm with a 45-minute lunch Pay rate: £13.90+ per hour Contract: Temporary ongoing (minimum 6-month commitment could lead to a permanent role for the right candidate) We are seeking a proactive Customer Service Administrator / Helpdesk Advisor to support order processing and customer enquiries,  This role requires strong communication skills, attention to detail, and the ability to work across multiple systems in a fast paced, multi site environment. Key Responsibilities: Process customer orders accurately and in line with procedures Manage inbound and outbound customer calls and general enquiries Act as a key point of contact between different sites to ensure smooth order flow and issue resolution Investigate and resolve customer issues including mis-shipments, credit requests, delivery queries, and proof of delivery requests Maintain and update order information across...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Customer Support Specialist (Worcester - Temp to Perm)   Are you passionate about delivering exceptional customer experiences and ready to be part of a fast-moving, forward-thinking team? We're looking for an energetic Customer Support Specialist based in Worcester on a temp-to-perm basis, with the opportunity to grow into a long-term role.   About the Role This isn't your typical support job. You'll be at the heart of our operations, building genuine connections with customers while using modern systems and smart thinking to resolve queries quickly and effectively. Every interaction counts, and we're looking for someone who brings energy, initiative, and a fresh perspective.   What You'll Be Doing Be the first point of contact for customers via phone & e-mail Deliver high-quality, personalised support  Resolve queries efficiently while identifying ways to improve the customer journey Accurately log and manage customer interactions using CRM systems Work collaboratively...

Please note this is a temporary sick leave until end of August, working hours are Monday - Friday 8.00-4.30 or 9.00 -5.30pm.  Parking available, offices are in Henley-on-Thames  Due to the nature of the financial services; a background and credit check will be required.  Role Purpose To deliver an exceptional client and visitor experience by providing a professional, welcoming, and efficient reception, switchboard, and meeting room booking service. Key Responsibilities Reception Welcome all visitors, creating a positive and professional first impression Register visitors using the visitor management system and notify hosts promptly Ensure all visitors are directed appropriately within the building Follow procedures to contact alternative representatives if the host is unavailable Arrange taxis and executive travel as required Maintain a clean, organised, and presentable reception area Act as a point of contact for general enquiries from staff and visitors Monitor and manage the...

L1 Support Engineer 📍 Location: Reading - 5 Days Per Week Onsite 💰 Rate: Up to £360 per day (Inside IR35 via Umbrella) 🔒 Security Clearance: Active SC Clearance Required 📄 Contract: Initial Contract Opportunity Security & Eligibility Requirements Due to the nature of the programme, applicants must: Hold active UK Security Clearance (SC). Be a sole national of one of the following countries: United Kingdom Italy Japan The Opportunity We're currently recruiting for an Edgewing L1 Support Engineer to join a secure and fast-paced support environment in Reading. This role is ideal for an experienced first-line support professional with strong customer service skills and a passion for resolving technical issues. You'll be responsible for providing frontline support, managing incidents and service requests, and ensuring a high-quality user experience within a secure operational environment. Key Responsibilities Provide Level 1 technical support for end users and...

Talentmark are recruiting for an Aged Debt Supervisor to join a leading global food brand company on a contract basis until the end of 2026. This role is site-based in Bournville, Birmingham.    Salary: £20.35 per hour PAYE   Aged Debt Supervisor Role: Be responsible for a portfolio of customers with invalid claims or overdue invoices Lead a team to offer guidance on required actions for customers with complex queries Conduct root cause analysis to understand and improve customer behaviour Hold weekly ledger reviews with Collections Executives Support Collections Executives with customer contact escalationsYour Background: Hold a relevant financial qualification Experience with credit control, preferably in FMCG or consumer packaged goods Experience in an Order to Cash environment High-level SAP competence Expert in financial / ledger analysis Ability to identify and remove barriers to enable team successCompany: Our client is a world leader in food, confectionery and...

OPERATIONS CO-ORDINATOR: 12 month fixed term contract based in High Wycombe   Are you an experienced Customer Service Administrator, Operations Coordinator or Administrator who enjoys delivering exceptional customer service and keeping operations running smoothly?   We are looking for an organised, proactive and customer-focused Operations and Membership Co-Ordinator to join our clients head office team, in High Wycombe.  This is a varied role where you will support customers and colleagues, by managing memberships, payments, customer enquiries, complaints and operational administration.   If you enjoy solving problems, building relationships and delivering outstanding customer experiences, we would love to hear from you.   KEY RESPONSIBILITIES OF THE OPERATIONS AND MEMBERSHIP CO-ORDINATOR:   As an Operations & Membership Coordinator, you will play a key role in delivering excellent customer service while supporting the day-to-day operational running of our growing...

Hours: 9:00 am – 17.00 pm (45 minute lunch break) (36 hours) Main purpose of the role: * Responsible for a portfolio of customers with invalid claims and/or overdue invoices for which payment needs to be obtained * Lead a team of two Collections Executives and work closely with Back Office, offering guidance on required actions and support with complex customer queries to aid in timely repayments * High levels of collaboration amongst various internal and external stakeholders * Expectation of root cause analysis to understand and improve customer behaviours What you will bring: A desire to drive your future and accelerate your career and the following experience and knowledge: * Credit control experience * Expert in financial / ledger analysis * High-level SAP competence * Experience in a fast-moving consumer goods or consumer packaged goods company * Proficient organisational, prioritisation and time management skills * Strong numerical,...

PE Global is currently recruiting for a Credit and Collection Supervisor for a leading multi-national FMCG client based in Birmingham. This is an initial 5 months contract position until the end of 2026. Pay rate is between £20.35ph and £26.48ph depending on experience. Working 36 hours per week. Duties of the role/Responsibilities • Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries • Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed • Conduct Overdues/Invalids meetings with Commercial • Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received • Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer • Assist /...

Customer Service Coordinator 12 months contract Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. £13.50 per hour 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Location: SL6 4XE Our client manufactures specialist medical food and equipment for internally (through tubes) fed patients, to improve patient quality of life and meet their nutritional needs. Responsibilities * Provide the highest levels of customer care to both patients and health-care professionals * Stock check and arrange patient deliveries via telephone and email * Answer patient and stakeholder enquiries, resolving all queries that might arise * Troubleshoot feeding pumps * Use our internal database (CRM system) to place orders and log all...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product features and...

Customer Service Assistant Team Leader - Southampton Location: Southampton, SO15. Salary: £16.62 per hour. Full Time – Monday to Friday – 37 hours (We deliver call handling 24 hours a day so there is a requirement for flexibility with the hours). Contract: Up to October 2026 – possibly beyond. To provide excellent customer service across a range of channels (telecare alarm, telephone and in writing), ensuring that customer experiences are easy, effective and deliver emergency support where appropriate. To handle emergency telecare alarm calls effectively and in line with recognised industry standards. To provide a the best possible first impression of the Council, being professional, positive and clearly communicating with customers. To be part of a team delivering services 24 hours a day, 365 days a year, ensuring business continuity in all situations. To receive calls via the City Telecare Alarm System and to make an effective assessment of the situation giving reassurance...

We are recruiting on behalf of a community-focused organisation operating in the housing sector, providing services to residents and supporting tenancy management and property maintenance. The business has an established customer services function that acts as a key point of contact for customers, handling day-to-day enquiries and coordinating service requests.   About the role This is a Customer Service Advisor position within a customer services team, primarily handling inbound calls (with some outbound contact as required). The role involves responding to a range of housing-related queries including tenancy management and maintenance issues, raising repair orders, and taking rent payments. The position is hybrid, working 35 hours per week with set office/homeworking days: Monday, Tuesday and Thursday in the office; Wednesday and Friday working from home. The client is looking for someone to start as soon as possible. Interviews are expected to be arranged quickly (potentially...

Position: Email & App Support - 12 months FTC Location: Hemel Hempstead Salary: £30k - £35k Benefits: Free Lunch Free Refreshments Pizza Friday Chocolate draw Free Parking Fruit / Snacks Break out room Flexible time Summary Role: Desktop support role will be the focus of this job and managing the IT Support mailbox, where the requests mainly come from Supporting Windows 11/10/7 end user support Supporting Mac OS Supporting Microsoft 365 - Admin, Exchange, Entra, Intune, etc. Creation and maintenance of users and groups in 365, seeking approval when required Being on hand and available when needed physically in the office Remotely supporting offices from around the world Maintain on premise AD Troubleshooting email issues through Mimecast and Exchange 365 Ensuring newly built laptops are connected to InTune Support various company applications and systems: Deskbird - used for schedule management, hot desk and parking space booking KnowBe4 - used for our cyber security...

5x days a week on site in Milton Keynes Inside IR35 2 Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical issues and coordinating with third-party providers for specialist support when required. Work collaboratively with the IT Manager and internal IT team to ensure efficient incident resolution, service continuity and a high standard of customer support. Assist with infrastructure monitoring, system administration and...

Stock Controller, Watford, £12.75ph Immediate start, 1-3 months, Temporary Are you highly motivated by the knowledge that your work directly improves patient pathways? We’re looking for a Stock Controller to support the smooth running of the pathology lab — ensuring they have the supplies they need, exactly when they need them. In this vital role, you’ll keep the laboratory moving by coordinating orders, maintaining stock, and responding quickly requests, helping reduce downtime and support exceptional patient care. What You’ll Be Doing Manage and maintain pathology supplies across all wards Act as the first point of contact for all supply-related queries Provide hands-on support to staff in keeping essential items available and organised Process client requests using online order systems Track deliveries from internal drivers and external couriers Expedite urgent orders, resolve supply issues, and support the warehouse team with returns and complaints Maintain stockrooms and...