2 jobs found in Clacton-on-Sea

Job Advertisement: Customer Service Advisor Location: Ipswich IP1 (Onsite) Contract Length: 6 weeks (Potential to become permanent) Our client is seeking a dedicated Customer Service Advisor to enhance their team. This temporary role requires a professional individual who is committed to delivering exceptional customer service and efficiently managing insurance claims inquiries. People with experience within hospitality, retail or care are welcome. Key Responsibilities: Respond promptly and professionally to customer inquiries via telephone and email, ensuring customer satisfaction and resolving any issues that may arise. Regularly monitor emails for claim form requests and handle these requests efficiently. Update external databases with accurate claims information. Assist prospective clients by answering their calls and clearly explaining the claims process in relation to their insurance policies. Provide support to the claims department with various tasks, including claims...

Tennial Personnel are recruiting a Customer Service Advisor to join a well-established company based in Ipswich. This is a temporary-to-permanent opportunity, with the potential to secure a permanent position following a successful 12 week working period of employment. The role is Monday to Friday, 9:00am to 5:00pm, working 37 hours per week. The role would suit a customer-focused, organised and reliable individual who is confident communicating with customers and comfortable working across a range of administrative duties. The successful candidate will play an important role in supporting the day-to-day operations of the business and dealing with customer enquiries. Key Responsibilities: Manage daily car park operations, including reviewing and processing Automatic Number Plate Recognition (ANPR) data. Respond to customer enquiries and appeals via online chat, email and telephone. Prepare and submit evidence packs for formal appeal cases. Provide a professional and helpful...