5 jobs found in Clay Cross

Temporary Customer Service Administrator Alfreton Temporary with the opportunity to become permanent Part Time, 20-25 hours per week Weekly Pay , £13ph  SF Partners are currently recruiting for a Temporary Customer Service Administrator to join a busy and friendly service department. This is an excellent opportunity for someone looking for a long-term opportunity, with the potential to become permanent for the right person. You'll be joining a well established team with a wealth of experience, supporting engineers and customers with day-to-day service administration. If you enjoy a varied role, speaking with customers and keeping everything organised, this could be a great fit. The role Handling incoming customer enquiries via phone and email Providing administrative support to the service department Managing customer assets and updating information accurately on the system Raising quotations for extended warranties and service contracts, then following these through...

An exciting opportunity has arisen for a Customer Account Executive to join the team on a 12-month maternity cover contract. This role is ideal for a customer-focused individual who enjoys building strong client relationships, solving problems and delivering excellent service in a fast-paced environment. The successful candidate will be responsible for managing a portfolio of clients, acting as a key point of contact and ensuring customer requirements are fulfilled accurately. Key Responsibilities: * Develop and maintain strong relationships with assigned clients. * Manage customer orders, ensuring requirements are met accurately and on time. * Communicate proactively with clients to manage expectations and provide updates. * Investigate and resolve customer queries and complaints through to completion. * Collaborate with internal departments to deliver service excellence and meet agreed service levels. * Support service improvement initiatives through data...

We are working with a superb forward thinking business who are currently looking for an experienced individual within both areas of Customer Service and Administration to work within a small team and provide excellent customer service. The goal of the role is to increase customer satisfaction, loyalty, and retention and to meet minimum customer expectations and will provide an initial 12 months cover for maternity. Within this position, you’ll be: Taking customer phone calls, dealing with queries and handling complaints Assisting with the completion of orders, identifying anything required and helping plan deliveries Resolving customer complaints by providing appropriate solutions and alternatives within the time limits and following up to ensure a successful resolution Keeping accurate records of customer interactions, processing customer accounts and archiving documents Identifying and assessing customer needs to achieve satisfaction Providing information on both product and...

We are currently looking to recruit a Temp to Perm Customer Service Advisor for our successful client, who offer long term development and opportunities for all. This is a temporary to permanent opportunity for the right candidate. To be considered for the role, you’ll require the following essentials: Proven experience of providing excellent customer service Problem solving abilities Excellent communication skills both written and verbal Previous Customer Service experience is desirable Good working knowledge of CRMs Within this position, you’ll also be: The main focus will be to deal with a range of customer enquiries via telephone and email Ensuring a 1st time solutions approach to each call   Understanding customers situation and being able to deal with the situation effectively and in a timely manner Ensure that all queries are answered within a set time frame and KPIs and SLAs are adhered to and met Additional Information: £13.31 per hour plus Over time if desired Shifts...

Customer Service Advisor Location: Sheffield Pay Rate: £12.71 per hour Start Date: 7th September Contract Length: 16 Weeks Temporary Hours: 36 hours per week Are you passionate about delivering excellent customer service? Do you enjoy helping people and solving problems? We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Advisors on a 16-week temporary contract! The Role As a Customer Service Advisor, you'll be the first point of contact for customers, providing a professional and friendly service across a range of enquiries. You'll: * Handle customer queries efficiently and accurately * Deliver exceptional customer service at every interaction * Resolve issues and provide appropriate solutions * Update systems with accurate customer information * Work as part of a supportive and collaborative team Training You'll receive 5 weeks of comprehensive paid training to ensure you have all the knowledge and support needed to succeed...