4 jobs found in Consett

Role: Customer Service Agent Type: Contract (6 Months) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast-paced environment while ensuring that processes & procedures are followed Can ensure that customer records are kept accurate and up to date Able to achieve Key Performance Indicators such as Average Handling TimeRequired: Call Centre/Contact Centre Experience Customer Service ExperienceDesirable: Financial Customer Service Experience Personal Loans Service Experience Customer Records...

Job Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting as an Employment Business in relation to this vacancy

Customer Services Advisor +6 months + the option to go permanently +On site working in Newcastle +£12-£15 ph Skills: +Customer Services experience +Excellent communication skills +Experience resolving customer complaints +Inputting information into databases Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account. They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day. What are we looking for in our Customer Service Advisors? Sociable, helpful and eager to provide excellent customer service to customers. Able to work in a fast-paced environment, ensuring defined processes are followed. A good eye for detail, ensuring customer records are kept up to date and are accurate Keen to take responsibility for...

Location: Newcastle upon Tyne Salary: £26,437 plus a potential contract completion bonus of approximately £3,500 Hours: Monday to Friday, 9:00am–5:00pm Contract: Fixed-term until the end of March 2027 Start date: 7 September 2026 Working arrangement: Fully office-based Start your career in financial services Have you recently finished university, or are you looking to move into financial services from customer service, retail, hospitality, sales or another customer-facing role? This is an excellent opportunity to join a leading UK wealth management company and gain valuable experience within a professional financial-services environment. You do not need a degree or previous financial-services experience. Full training will be provided, and we are looking for people with strong communication skills, a positive attitude and the confidence to speak with customers over the telephone. The position will initially run until the end of March 2027, but strong performers will have a...