3 education jobs found in Crawley

Job Title: Customer Service Advisor Location: Portslade, Brighton Contract: Temporary until the end of February (possible extension) Start Date: Tuesday, 10th February Pay Rate: £12.21 per hour Hours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week) The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasksWhat we're looking for: Previous experience in a customer service...

Position: Onshore Collector Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of a Onshore Collector As an Onshore Collector, you will be responsible for managing a portfolio of large, complex customer accounts, focusing on collections, query management and reconciliations. Working within a busy and supportive Accounts Receivable team, you will play a key role in achieving strict ageing and collection KPIs, while building strong internal and external customer relationships in a fast-paced environment. Responsibilities of a Onshore Collector * Manage day-to-day collections and AR activity on high-value, complex customer accounts. * Monitor debtor balances and reduce DSO in line with tight ageing KPIs. * Reconcile complex accounts using Excel to analyse detailed line-item data. * Collect outstanding monies within agreed payment terms and credit policy. * Build strong relationships with customers and internal...

Job Title: IT Helpdesk Support - Expert Location: London Duration: 10 Months Contract with Potential Extension Rate: £18.79 - £21.56 per hour Inside IR35 We are hiring an IT Helpdesk Support - Expert for a leading global financial services organisation. This is a 10-month contract role supporting end users through first-line and second line IT support. The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents and service requests are resolved efficiently within agreed service levels, and will be comfortable working in a rotational shift environment. Key Responsibilities Provide first-line IT support via phone and service desk tools Troubleshoot application, hardware, software, and basic network issues Log, track, and resolve incidents and requests within SLAs Escalate complex issues and potential service outages Support IT changes and maintain accurate documentation Communicate system availability and outages to users Work...