6 jobs found in Crawley

Job Description: Title: Contact Centre Agent Location: Redhill RH1 - fully onsite Payrate: £13.30 per hour Hours: 40/week Start Date: 07/04/2026 End Date: 05/07/2026 The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemesPeople Provide support to the administration team Support team members during busy periods Work as part of an effective teamClients Answer the phones and respond to members queries to set service standards Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand Communicate with members via email Make...

FRS is delighted to be supporting our client who are seeking a Temporary Customer Support Specialist to join their team. Role: * Deliver internal support for consumables sales, ensuring smooth operations and customer satisfaction. * Manage a global portfolio of customers, overseeing the entire order lifecycle from receipt to payment and ensuring service commitments are met. * Respond to customer inquiries related to spare parts and proactively resolve any delivery-related challenges. * Administer and maintain supplier and customer data relevant to the delivery of spare parts, provisioning items, and associated services. * Handle the entry, tracking, coordination, and monitoring of customer materials, delivery schedules, and returns. * Ensure prompt and accurate order processing by closely coordinating with materials management and shipping teams to meet delivery deadlines. * Maintain consistent communication with customers regarding order status, manage...

Starting ASAP we have a number of temporary roles for people with experience in credit control, sales ledger or debt / arrears collections. You’ll work with a well known organisation in Brighton to help clear backlog of outstanding payments due. Working from central Brighton offices, you will be responsible for contacting consumers directly to chase overdue payments and ensure timely recovery of outstanding balances. This is a fast-paced, customer-focused role where strong communication skills and confidence on the phone are essential. As a temporary credit controller you will: * Manage a portfolio of overdue accounts * Make outbound calls to recover outstanding fees * Send follow-up emails, letters, and payment reminders * Record all activity accurately on internal systems * Work collaboratively with internal teams to resolve queries * Provide excellent customer service while handling sensitive financial conversations Skills & experience required: *...

We currently seeking a Substance Misuse Recovery Worker for our client in Tunbridge Wells on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-22 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

We currently seeking a Substance Misuse Recovery Worker for our client in Brighton on a 3 month contract to start ASAP. The rate of pay will be negotiated between £21-22 an hour. This will be Full Time Contract, Monday to Friday from 09:00-17:00. As a Recovery Worker you will be required to: * Supporting service users from point of entry into the service and through their treatment/recovery journey; * Providing screening, assessment, and recovery planning and onward referral; * Reducing alcohol related harm to service users and the wider community; * Promoting carer, service user and community involvement; * Providing advocacy for access to partnership services; * Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self determination. An Enhanced Adults and Children's DBS will be required for this position

Customer Service Representative Red Recruitment is hiring a Customer Service Representative for our client, an award-winning financial services company based in Brighton. You'll be the first point of contact for customers, helping them navigate their concerns, servicing their accounts, and delivering fair, effective outcomes. Every call is a chance to make a difference. Benefits and Package for a Customer Service Representative: Salary: £24,600 Hours: 37.5 hours per week, shifts between 9am - 5.30pm and 10am - 7pm, and every other Saturday for 4 hours Contract Type: Fixed-term contract Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash planKey Responsibilities of a Customer Service Representative: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the...