7 jobs found in Crawley

Job Title: Call Handler Location: Crawley Job Type: Full-Time / Temp Salary: Competitive, depending on experience Key Responsibilities Answer incoming calls promptly and professionally Handle customer enquiries, complaints, and requests efficiently Accurately log call details and update internal systems Escalate issues to the appropriate departments when necessary Maintain confidentiality and comply with company procedures Provide customers with accurate information and support Follow up on outstanding queries where required Work collaboratively with colleagues to meet service targets Skills and Experience Required Previous experience in a call centre, customer service, or administrative role preferred Excellent verbal communication and listening skills Strong organisational and multitasking abilities Good IT and data entry skills Ability to remain calm under pressure Professional and friendly telephone manner GCSEs (or equivalent) in English and Maths preferred

Customer Service Administrator £13.29 per hour rising to £14.04 after 6 months Monday to Friday | 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider teamThe successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phoneIf this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to...

Customer Service Representative - Manufacturing / Life Sciences Dorking Full Time An excellent opportunity for an experienced Customer Service Representative to join a fast-paced manufacturing environment within the life sciences sector. This role requires previous experience within a manufacturing, engineering, scientific or life sciences environment. Applicants without relevant industry experience are unlikely to be considered. Key Responsibilities Processing and managing customer orders Handling customer enquiries via phone and email Monitoring open and delayed orders Investigating shipping, invoicing and production issues Liaising with internal departments including production and logistics Managing returns and customer documentation requests Ensuring compliance with internal procedures and processes Requirements Previous customer service experience within manufacturing, engineering, life sciences or a similar technical environment ERP system experience (Oracle highly...

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) £14.00 per hour + Holiday Pay Start Date Mid/Late June - Mid/Late September | Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.) Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing...

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...

Job Title: Customer Service Officer Location: Croydon Hourly rate: £16 per hour PAYE Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours- Hybrid working available ASAP Start Job Duties: Being the first point of contact for interaction with vulnerable clients and their carers. Take decisions within established procedures dealing with end user and prescriber queries and issues. Ability to work flexibly to support the move to stretched working days and weekend operating as required. Liaising with external clients and internal company functions, to arrange daily work schedules for equipment deliveries and collections. Co-ordinate delivery priorities with logistics and technical officers, in accordance to company guidance standards, ensuring that urgent requests are initiated in a timely fashion.Person Specification: The ideal candidate must have: Ability to work with vulnerable individuals, including adults with...

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) £14.00 per hour + Holiday Pay Start Date Mid/Late June - Mid/Late September | Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.) Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing...