61 jobs found in Crick

IT Support Technician Rate - £250 (A Day) Duration - 6 Months (Initially) Location - Coventry Ir35 - Inside (Must use an umbrella company) As a Support Technician, you will be the central point of contact for all technology support on-site. You will be customer focused, using communication skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows 11 and Office365, and x64 hardware, to enable you to fix as many problems as possible independently. You will develop and maintain good working relationships with other technical colleagues, only passing complex problems which cannot immediately be resolved to their technology teams. The purpose of the role As a Technician, you will work alongside other technicians providing face to face and remote support, playing a major part in this step change of our ways of working. You'll be customer focused and have exceptional customer...

Berry Recruitment are NOW hiring for a committed and experienced Temporary Consumer Service Representative to work for a company in Banbury on an ongoing basis. Role: Temporary Consumer Service Representative Salary: £26,000 per Annum Location: Banbury Key Responsibilities of the Consumer Service Representative: Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls as and when required. Handles and responds to all complaints received in an appropriate manner and in line with Keter complaints policy. Maintains accurate records inputting on-line and telephone orders, monitoring and reporting on supply issues. Investigates queries and issues including the ordering of parts and/or refunds. Escalates when appropriate. Develops a vast knowledge of the full product range. Processes and confirms payments. Processes orders...

Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 26th May Type: Temporary ongoing with potential to become permanent Pay: £12.71/hour for the first 12 weeks whilst training £13.22/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm (occasional weekends)Training: First 5 weeks, Monday-Friday, 9:00am-3:00pm and remaining 2 weeks, Monday-Friday 9:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key...

About the Role At Mercedes‑Benz Financial Services, our customers are at the centre of everything we do. As a Customer Operations Specialist, you’ll play a vital role in delivering exceptional customer experiences while supporting the smooth day‑to‑day running of our contact‑centre operations. This is a fast‑paced, varied role where no two days are the same. This is a great opportunity to develop a broad skill set and make a real impact where it matters most. While this role is initially temporary, it provides a strong foundation for starting your career with Mercedes‑Benz Financial Services, with the potential to progress into permanent opportunities across the business. What You’ll Be Doing * Handling inbound customer enquiries via phone and email * Managing escalated queries with professionalism, empathy, and sound decision‑making * Identifying and supporting vulnerable customers with care and patience * Working collaboratively with colleagues to resolve issues...

Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 12 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre at the heart of service delivery. This is an excellent opportunity for a Customer Service Advisor to make a real impact while supporting residents, applicants and external agencies across a range of housing services including repairs, rents and homelessness. This role would suit an experienced Customer Service Advisor, Contact Centre Advisor or Housing Customer Advisor with previous social housing experience who enjoys working in a high-volume environment and delivering excellent customer service. Customer Service Advisor duties: Making high volumes of outbound calls to gather and verify customer information as part of the Everyone Matters programme Handling inbound enquiries via phone, email, text and other communication channels Having sensitive and supportive conversations to identify vulnerabilities and additional customer needs...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

2nd Line IT Support Engineer Location: Birmingham (Hybrid) Contract: 12 Month Fixed Term Contract Salary: Competitive Working Pattern: Monday – Friday (Standard Office Hours) We are currently recruiting for an experienced 2nd Line IT Support Engineer to join a busy IT Service Desk team on a 12-month fixed term contract. This is an excellent opportunity for a technically skilled support professional who enjoys troubleshooting a wide range of IT issues and providing high-quality customer service in a fast-paced manufacturing environment. Key Responsibilities: * Provide 2nd line technical support for escalated IT incidents and service requests * Troubleshoot and resolve issues across Windows 10/11, laptops, desktops, and peripherals * Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive * Manage user accounts and permissions via Active Directory and Azure AD * Support VPN, remote access, and MFA authentication tools * Diagnose and...

Customer Service Advisor (Ongoing) Location: Swadlincote / Church Gresley  Pay Rate: £12.71 per hour Hours: Monday to Friday, 8:00am – 5:00pm (1 hour unpaid break) We are currently recruiting for a Temporary Customer Service Advisor to join a busy and fast-paced Collections Team based in Church Gresley. This is an ongoing temporary opportunity ideal for someone with strong communication skills, a professional telephone manner, and a positive, proactive attitude. Key Responsibilities: Responding to customer enquiries via telephone and email in a professional and timely manner Resolving customer issues and complaints efficiently and effectively Acting as the main point of contact for external hauliers experiencing collection issues on customer sites Handling challenging situations confidently while ensuring excellent customer service Maintaining accurate records of customer interactions, resolutions, escalations, and process updates Providing accurate information regarding...

Lisa Wright Recruitment is excited to announce an opportunity for a Customer Service Administrator to join a market-leading company located in Alconbury, Cambridgeshire. This is a fantastic chance to work in a supportive, friendly team environment with a company at the forefront of its industry. This is a fixed term contract until the end of September 2026. After an initial 5 week training period, you will have the opportunity to work hybrid - 2 days office based and 3 days remote. Key Responsibilities of the Customer Service Administrator: * Answering inbound customer calls professionally * Taking and processing customer orders efficiently * Managing customer returns * Addressing customer account queries * Ensuring the computer system is updated consistently To be considered for the Customer Service Administrator role, you will need: * A basic knowledge of MS Office * Excellent interpersonal and communication skills * High attention to detail and accuracy *...

Income Collection Assistant Walsall £14.82 - £15.31 per hour To provide an efficient and effective income collection service to meet the aims, objectives and needs of Financial Administration and the wider organisation. Role specific duties and accountabilities: Maximise and secure income due to the Council by undertaking all aspects of income and debt recovery activity in an effective and timely manner and in accordance with relevant policies, processes and procedures.  Methods of recovery will include, but are not limited to, outbound telephone, letter, email collection activities and the referral of debts to collection agents. Evaluate the financial position of debtors, provide practical support and advice regarding payment options, including instalment arrangements and where appropriate refer customers to internal and external support/advice agencies. Provide training, support and information relating to income collection and debt recovery policies, processes and...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough. We are currently seeking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity for candidates with strong communication skills and a passion for customer service and technology. Full training will be provided, making this role suitable for both experienced support advisers and those looking to begin a career in IT support. Location: Peterborough Hours: 37.5 hours per week, between 7am – 7pm, with flexible shift rotation and occasional weekends Pay Rate: £13.45 per hour Contract: Temporary to Permanent What’s on offer: Competitive hourly pay Overtime opportunities paid at time and a half Full training and ongoing support Weekly pay Career progression within a growing IT team Temp of the Month reward vouchers Key Responsibilities: Delivering first-line IT...

About the Client Our client is a leading distributor with 25 years’ experience, and they are looking for an Order Processer to join the fun and supportive team on a 3-month contract. The position is office based in state-of-the-art new offices in Stopsley, Luton, Beds If you are a customer focused, committed advisor happy to do an Order Processer role with an enthusiastic, outgoing approach then this is the role for you Duration: 3-month contract Location: Office based, LU2 8DL Salary: £25,300 annual salary (prorated for 3 months) Hours: 8.30am -5.00pm Parking: Free Holiday: 22 days holiday bank holiday (prorated for 3 months) About the role As an Order Processer you will processing customer orders onto the CRM system efficiently and accurately. The responsibilities include * Processing customer orders onto the in-house CRM system * Making outbound calls to customers to resolve any issues or for clarification of information relating to their account/order *...

Senior Customer Service Officer Location; Cheltenham £15.06 per hour|37 hours per week| Temporary Contract ongoing Are you an experienced customer service professional with a passion for delivering exceptional service and resolving complex customer enquiries? We are recruiting for a Senior Customer Service Officer to join a busy and fast-paced organisation based in Cheltenham. This is a varied and rewarding opportunity for someone who thrives in a customer-focused environment and enjoys supporting service improvements across a wider business function. The Role You will act as a key point of contact for customer enquiries, supporting complaint management processes, handling escalated issues and working closely with internal teams to deliver positive outcomes for customers. Key Responsibilities . Handle customer enquiries across a range of communication channels . Take ownership of more complex and escalated customer queries . Liaise with internal departments and external...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

IT Service Desk Support - Temporary Opportunity North Nottinghamshire Full Time | Temporary Assignment Up to £30,000 dependent on experience. We are currently recruiting for 2 temporary IT Service Desk Support staff to join a busy and supportive organisation based in North Nottinghamshire. This role will involve providing first-line IT support across the business, assisting users with technical issues, logging support tickets, and ensuring IT queries are resolved efficiently. Key responsibilities: Acting as the first point of contact for IT support queries Logging and managing helpdesk tickets Supporting users with password resets, Microsoft 365, login issues, printers, and basic troubleshooting Assisting with laptop and hardware setup Escalating more complex issues to the wider IT team Providing excellent customer service and user support at all times Supporting a fast-paced IT environment with a proactive approach Ideal candidates will have: Previous IT support or...

Are you fluent in Danish? Are you available for a new position at short-notice? We are looking for a Danish Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position. Monday to Friday, Hybrid working (Monday & Thursday as the Watford office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries via both telephone and email Manage a shared inbox Process customer orders Provide updates on stock price and...

Technical Support Specialist – 12mths – hybrid Hertfordshire - £160pday) Our client is seeking a Technical Support specialist to work approx. 4 days per week onsite in Ware, Hertfordshire. You will be reporting to a Technical Support Team Lead or Manager, the Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role will be defined by a strong customer first mentality, a thorough systematic approach to troubleshooting hardware, software or systems, and the curiosity to learn about a diverse set of technologies. If you love to challenge yourself, enjoy getting to the bottom of issues and want to be a part of a fast paced challenging environment, this opportunity is for you. Required skills & experience: Exceptional skills in problem solving & time management Able to provide timely updates and manage customer expectations Ability to read, write, and speak English fluently;...

Customer Service Advisor | Temp-to-Perm | Telford | £12.71ph Monday – Friday | 9:00am – 5:00pm We are recruiting for a growing healthcare e-commerce company looking for a compassionate and professional Customer Service Advisor to join their friendly team. This is an excellent opportunity for someone who thrives in a fast-paced environment and understands the importance of empathy, patience, and professionalism when supporting customers. The Role You will be the first point of contact for customers, handling a high volume of inbound calls and assisting with enquiries relating to orders, payments and general support. You will play a key role in delivering an outstanding customer experience while ensuring all customer information is handled securely and compliantly. Key Responsibilities * Managing a high number of incoming customer calls daily * Providing professional, empathetic and patient customer support * Processing card payments over the phone in line with GDPR and...