13 jobs found in Crowborough

Customer Service Administrator £13.29 per hour rising to £14.04 after 6 months Monday to Friday | 08:00 - 16:00 We are recruiting on behalf of our client a leading company for a reliable and detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Maintain accurate records and update internal systems Liaise with internal departments to resolve issues Provide general administrative support to the wider teamThe successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft Office Comfortable on the phoneIf this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to...

Job Title: Call Handler Location: Crawley Job Type: Full-Time / Temp Salary: Competitive, depending on experience Key Responsibilities Answer incoming calls promptly and professionally Handle customer enquiries, complaints, and requests efficiently Accurately log call details and update internal systems Escalate issues to the appropriate departments when necessary Maintain confidentiality and comply with company procedures Provide customers with accurate information and support Follow up on outstanding queries where required Work collaboratively with colleagues to meet service targets Skills and Experience Required Previous experience in a call centre, customer service, or administrative role preferred Excellent verbal communication and listening skills Strong organisational and multitasking abilities Good IT and data entry skills Ability to remain calm under pressure Professional and friendly telephone manner GCSEs (or equivalent) in English and Maths preferred

Morgan McKinley is looking for an experienced Credit Control - Collections Assistant to work for a lovely company based in the Tadworth, Surrey area. This is a temp Credit Control - Debt recovery support job opportunity to start ASAP and will be working as part of the credit control - sales ledger, collections team. Proven finance, credit control, debt recovery, or collections experience is required. Pay rate: £15-17 per hour + holiday pay Duration: Ongoing temp until Dec'26 Hours: 9-5 Monday to Friday - office based Location: Tadworth, Surrey area, parking onsite available Credit Control - Debt Recovery duties: Credit control - identify accounts for escalation and liaise with managers, other teams regarding customer accounts Dealing with queries and responding to credit control, payment queries Checking overdue accounts and payment information, direct debits etc. Reporting on debtors and customer accountsSkills and experience required: Proven experience working within...

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role. We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end. * This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a...

Job Title: Business Rates Officer (Temporary Position) Location: Newham, Greater London Rate: £21.41 PAYE Are you looking for an exciting opportunity to make a real impact in local government finance? Our client is seeking a dedicated Business Rates Officer to join their vibrant team! This temporary role is perfect for someone with a passion for customer service and a knack for numbers. Purpose of the Role: As a Business Rates Officer, you will play a crucial role in administering the billing, collection, recovery, and enforcement of Business Rates. Your work will ensure that income is maximised while providing top-notch customer service. Key Responsibilities: Administration: Manage the full process of valuation, billing, collection, and enforcement of Business Rates in line with legislation and council policies. Customer Service: Address customer inquiries through various channels, providing professional and timely advice on complex legislation and billing issues. Income...

Our international Client requires a P/T Front of House Representative to join their team on a rolling contract basis. Responsibilities; * Presenting a professional front-of-house corporate image to callers, visitors, and employees. * Answer incoming telephone calls, greet visitors, and provide customer support. * Assist Facilities where appropriate, to include managing mail and ordering stationery. * First point of contact for employees reporting building/landlord issues to the DTZ Helpdesk and maintaining records of such reports. * Arranging travel: taxis, couriers, and supporting Facilities where necessary with hotel bookings and flight bookings. * Ad hoc administration duties for the Facilities Manager and HR Manager, assisting with ad hoc projects. * Taking hospitality bookings for internal and external meetings and informing I.T. when AV equipment is required. * Monitoring Facilities and reception mailboxes * First point of contact for employees requesting...

Helpdesk Coordinator Central London (5 Days Onsite) £22 per hour | £165 per day (Inside IR35) Are you a customer-focused IT support professional who thrives in a fast-paced corporate environment? We're looking for a proactive Helpdesk Coordinator to provide hands-on technical support from a busy Walk-Up Desk in Central London. This is a fantastic opportunity to join a high-performing IT team supporting a diverse user base across Windows and Mac environments, ensuring employees receive first-class support that keeps the business running smoothly. What You'll Be Doing Acting as the first point of contact for all onsite IT issues and requests Providing face-to-face support for Windows 11 and macOS users Troubleshooting hardware, software, account, and access issues Delivering meeting room and A/V support for onsite and hybrid meetings Managing IT assets including laptops, mobiles, and peripherals Handling onboarding and offboarding activities Logging and progressing tickets in...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress....

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...

Job Title:                     Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts. By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments. Bringing arrears accounts up to date to achieve monetary goals and assists customers to ensure a solid credit history. PRINCIPAL ACCOUNTABILITIES: Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them Undertake all collections...

Role: Hire Controller Pay: £14.47 Location: Slough Hours: Monday- Friday 7:30am – 5:00pm Contract: Temp to Perm We’re excited to be recruiting for a Hire Controller to join a busy and fast-paced operation. This is a great opportunity for someone who enjoys a varied role, taking ownership, and working as part of a supportive team. The ideal candidate will have good knowledge of tools and/or plant hire equipment. Key Responsibilities: Responding to emails and customer queries along with answering incoming telephone calls. Managing inbound hire and sales enquiries, completing transactions accurately and in a timely manner Providing a high level of customer service, both over the phone and serving customers at the trade counter Carrying out general administrative duties Developing strong product knowledge to effectively support customers Ability to prioritise and manage multiple tasks and deadlines effectively in a fast-paced environment  Skills & Experience Required: Proven...