10 jobs found in Cullompton

1st/2nd Line Application Support Operator Location: Cardiff (office based initally then 3 days p/week from home) Hours: 35 hours per week  £21.25 p/h (paid through an umbrella company) We’re looking for someone to join an IT team supporting a range of core business systems used across the organisation. This role sits within the IT and Digital function and focuses on providing first line support for key internal systems, including platforms built on the Microsoft Power Platform, Dynamics 365, HR systems and other critical applications. You’ll be the first point of contact for users, helping resolve issues, answering queries and making sure problems are logged and managed properly through the service desk. You’ll work closely with internal IT teams and external suppliers to make sure issues are understood and resolved quickly, while keeping users updated along the way. What you’ll be doing Providing 1st line support for internal users across core business systems Logging,...

Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - Shifts between 7am and 7pm Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong customer service background...

Hays are now looking for a Service Delivery Manager for one of of our local clients: £377.33 p/d Inside IR35 Hybrid 2-3 days a week in Wiltshire All candidates must currently hold SC Clearance Key Responsibilities Maintain full accountability for service performance, delivery excellence, and customer satisfaction. Ensure SLAs, KPIs, and quality standards are met, identifying and driving improvement opportunities. Support and champion ITIL practices across Incident, Problem, Change and other ITSM processes. Build strong relationships with customers, internal teams, suppliers, and third parties. Provide clear, accurate reporting and maintain Service Management Plans and documentation. Lead regular service reviews and monitor risks, issues, and improvement activities. Understand customer needs and promote opportunities that deliver business value. Skills & Experience Proven experience in ITSM Service Delivery or Service Management within an ITIL‑compliant environment. Strong...

IT Service Desk Support Up to £16.50 per hour (depending on experience) Bristol, Avon Temporary for 1-2 Months An established organisation based in Bristol is seeking a Temporary IT Service Desk Support professional to join their team for an initial 1-2-month assignment. This is a great opportunity for someone with strong first-line support experience who can quickly integrate into a busy IT environment and provide excellent technical support to internal users. Key Responsibilities: Acting as the first point of contact for IT support queries via phone, email, and ticketing systems Logging, prioritising, and managing incidents and service requests in line with internal SLAs Providing 1st line technical support for hardware, software, and system-related issues Troubleshooting common issues relating to Windows environments, Microsoft 365, and user access Supporting with user account administration, password resets, and permissions Assisting with hardware setup and configuration,...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Customer Service Advisor Swindon Monday to Friday 0900 – 1700 £13 per hour paid weekly every Friday Starting early April 2026 contract until September 2027 Evoke Staffing are seeking multiple Customer Service Advisors on a contact basis to start April 2026 up until September 2026. The Customer Service Advisors will be responsible for providing customers with an efficient service via telephone, email and other channels. Duties: * Handle incoming and outbound enquiries at first point of contract through calls, email, webchat and social media channels. * Assist with any requests regarding products and services. * Process payments accordingly and accurately. * Liaise with other departments to achieve goals. * Undertake other tasks defined by line manager. * Administer all information to business systems accordingly. To secure this role, it would be a big advantage if you have previous experience working an Customer Advisor, within an office environment. It...

Customer Service Advisor Monday to Friday, 9am-17.30pm Swindon Our client is currently recruiting for a temporary candidate to join their team, this will turn in to a permanent role for the right candidate. Activities of the Role: * Offering advice and guidance to customers * Managing customer enquiries over a broad range of services, including responsibility for ensuring that further actions are taken or requested as appropriate * Liaising with manager, qualified team members, internal and external colleagues to gather information and resolve issues * To maintain effective means of communication at all times * To ensure that customers receive an excellent level of customer service * To develop and maintain a broad knowledge of service areas to ensure customers receive accurate information and a 'one stop' service for query resolution * To ensure a 'seamless' service provided across service areas through effective teamwork, attention to detail and work...

Outbound Customer Services Advisor Swindon Initially temporary with permanent potential Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Salary is dependent on experience We are currently recruiting for an Outbound Customer Services Advisor to join our client based in Swindon. Principle Accountabilities Outbound Sales: * Engage with new leads to initiate conversations * Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. * Identify customer needs and propose suitable solutions. * Consistently achieve and exceed assigned targets and KPIs. * Maintain accurate and detailed records of calls and sales activities in the CRM system. * Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: * Handle incoming calls from customers with a proactive approach to understanding their requirements. * Resolve customer concerns promptly and...

Device Refresh Technician - (Contractor) About the Role The Device Refresh Team deploys approximately 330 new laptops each month across Hampshire County Council and manages the collection of outgoing equipment for disposal. The rollout operates largely through a self‑service model with minimal direct IT involvement. As a contractor, you will follow defined processes to prepare and hand over devices to staff and provide basic troubleshooting when required. You may also support the wider team with general desktop support tasks. Essential Skills and Experience Strong self‑organisation and motivation Able to assist customers who have limited technical confidence and knowledge with setting up their work‑issued IT equipment and provide basic IT support and troubleshooting. Clear and confident communication skills, both in person and by phone Ability to manage challenging customer interactions professionally Ability to follow defined processes and guidance accurately Proficiency...

CTSC - Admin Officer Brook Street have a great temporary opportunity to work with CTSC in Newport for a 6-month period. Please see below details and apply direct if you feel you have the necessary transferable skills and interested in this position. Start date - Mid March Length of assignment - 6 months Pay - £12.36 per hour for the first 12 weeks increasing to £13.25 there after Basic DBS check will be carried out About CTSC: HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. CTSCs provide telephone, assisted digital, case progression and court hearing support. They deliver a consistent national service which enables cases to move through to conclusion smoothly. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a...