2 admin clerical jobs found in Dartford

Planning Technical Support Officer – Hertford Location: Hertford, SG13 (One day in the office per week minimum). Salary: £94.05 per day. Full Time – Monday to Friday – 37 hours (Will consider part time 22 hours). Contract: Up to October 2026 – possibly beyond. We are seeking an experienced Planning Technician to provide technical support to a busy Planning Service. The candidate MUST be experienced in the validation process of planning applications in a Local Planning Authority setting.  Working as part of the Development Management team, you will be responsible for validating planning applications, maintaining planning records, handling enquiries from customers and stakeholders, preparing correspondence, and supporting planning officers with case management activities. Key Responsibilities Validate and register planning applications. Maintain accurate planning records and databases. Respond to customer enquiries by telephone, email and potentially in person. Process...

IT Service Desk Analyst (1st Line) Provide first-line support to internal users across multiple sites, following Service Desk procedures and SLAs. Key Responsibilities * Act as the first point of contact for technical incidents and queries via phone, email, remote tools, and walk-ins * Log, update, and manage tickets accurately in the Service Desk system * Investigate issues using standard troubleshooting techniques, resolving where possible or escalating when required * Monitor Service Desk phones and inboxes, ensuring timely responses * Develop and maintain simple procedures for common issues (“quick wins”) * Review escalated tickets to ensure SLA compliance * Support general IT administration, including documentation and procurement * Carry out other tasks as directed by IT management Essential Requirements Qualifications * Diploma or NVQ in IT or a related subject (desirable, not essential) * Awareness of ITIL or similar frameworks is an...