43 jobs found in Devizes

Service Delivery Manager (IT Service Management) Contract – 6 Months Initially Hybrid – 2-3 days p/month onsite in Bath  £360pd (Outside IR35) Active SC Clearance is essential    Overview An organisation delivering critical information capabilities to support healthcare outcomes is seeking an experienced Service Delivery Manager to join its Service Management function. The role is responsible for ensuring high-quality service delivery, maintaining strong customer relationships, and driving continual service improvement across IT services.   Key Responsibilities Maintain end-to-end accountability for service performance and delivery excellence. Ensure services meet agreed SLAs and KPIs, driving high levels of customer satisfaction. Lead continual service improvement (CSI) initiatives and embed improvement practices into operational delivery. Build strong relationships with customers, internal teams, and third-party suppliers. Monitor service performance, identify risks or issues...

Your new company A reputable Consultancy Firm (End Client will be a Government Organisation)Your new role We are supporting a major national programme responsible for delivering integrated and sustainable information capabilities to support critical healthcare outputs. As a Service Delivery Manager, you'll sit within a growing Service Management function, acting as the key bridge between the customer and internal delivery teams. You will hold end‑to‑end accountability for service performance, customer satisfaction, and the continual improvement of ITIL‑aligned services. This is an excellent opportunity for an experienced SDM to take ownership of a high‑profile service area, driving service excellence, shaping improvements, and developing strong senior‑level relationships. What you'll need to succeed Active SC Clearance Proven experience as an ITSM Service Delivery Manager or ITSM Service Manager in a mature ITIL environment. Strong knowledge of IT Service Management across...

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment. Provide access to applications, shared networks, and SharePoint sites. Manage and resolve level 1 incidents, escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the...

Collections Officer – Bristol *must have driving license and own vehicle* Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are...

Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media and Email. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Follow standard processes at all times to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated....

We're looking for an experienced and proactive Leasehold Manager to join a busy Housing Service on an interim basis. This is a key role focused on managing the council's leasehold and shared ownership portfolio - ensuring statutory compliance, financial accuracy, and excellent customer service to residents. You'll take ownership of service charge management, lease compliance, and Section 20 consultation processes, while leading on the resolution of complex leasehold queries and disputes. This is an excellent opportunity for an experienced housing professional to make an immediate impact within a fast-paced and customer-focused environment.   The Role - Lead on the management of leasehold and shared ownership properties, ensuring compliance with lease terms, legislation, and council policies. - Prepare, review, and issue accurate annual service charge and major works invoices in line with statutory and contractual requirements. - Manage Section 20 consultation processes for...

Pay: £24,000.00-£25,000.00 per year Job Description: Customer Service Advisor North Baddesley, Near Southampton Monday Friday, 9am 5pm £24,000 £25,000 per annum Temporary (7-month contract) with potential to become permanent V3 Recruitment are working with a rapidly growing and hugely successful outdoor brand based near Southampton, who are looking for Customer Service Advisors to join their friendly and dynamic team. This is a temporary position for 7 months, however there is strong potential for the role to become permanent. It would also suit students looking for full-time work over the Easter and Summer period. This is a fantastic opportunity to join a well-loved outdoor brand with beautiful offices, a relaxed environment and a genuinely friendly team culture. If you have a passion for delivering excellent customer service and an interest in outdoor and camping products, this could be the perfect role for you. You will develop in-depth knowledge of the product range,...

IT Support Operator Location: Cardiff Gate (2-3 days p/week in the office) Hours: 35 hours per week (shift pattern between 8:00am – 5:00pm) The Role An established UK organisation is looking for an IT Support Operator to join its IT Service Desk team. You’ll provide first-line technical support to internal users, ensuring IT systems run effectively and colleagues receive reliable, professional assistance. This role sits within a collaborative IT function and involves working closely with infrastructure, applications and security teams to maintain smooth day-to-day operations. Key Responsibilities Deliver first-line IT support via phone, email, self-service portal and Microsoft Teams Log, manage and resolve incidents and service requests through an ITSM system Troubleshoot hardware, software and access-related issues Support Microsoft 365 applications and Windows 11 environments Configure and maintain laptops, mobile devices and peripherals Create and manage user...

Remote Customer Service Associate * Contract * From £14.50 to £16.50 per hour PLEASE DO NOT CALL HIRING PEOPLE - WE DO NOT DEAL WITH THE RECRUITMENT - YOU NEED TO APPLY USING THE LINK PROVIDED Remote Customer Service Associate FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE Are you looking for a remote job in Customer Service? We work with some of the UK’s largest employers to give you direct access to an incredible range of remote & hybrid customer service roles with flexible schedules for a healthy work-life balance. Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications. This is a totally free (government funded) programme but some eligibility conditions will apply. Programme Topics include: * What is Remote & Hybrid Working? * How To Set Up Your Home Office * How To Stay Motivated * Maintaining a Positive Mindset *...

Frontline Advisor Portsmouth Temp - Part Time £13.00ph ** MUST HAVE ENHANCED DBS** Are you passionate about helping people and making a real difference in your community? Do you have excellent communication skills and enjoy problem-solving? If so, we’d love to hear from you! As a Frontline Advisor you’ll be the first point of contact for individuals seeking support with a wide range of issues — from housing and employment to benefits, debt, Employment and consumer rights. You’ll listen, provide accurate information, and empower people to make informed decisions. What you’ll be doing: * Providing clear, practical, and confidential advice to clients via phone, email, and face-to-face. * Identifying key issues and offering guidance or signposting to relevant services. * Keeping accurate case notes and ensuring clients receive a consistent, high-quality service. * Working collaboratively as part of a supportive and passionate team. What I'm looking for: *...

Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure. We've placed 4 new starters and we need 2 more! This is not a new team. You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year. This role is offered on an initial 6 month contract starting March/April. While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs. What you'll be doing This is a fast paced, high volume customer environment, where quality and output both matter Handling inbound customer queries by phone and email across pre and after-sales Accurately processing orders, payments, returns and repair requests Managing pricing, product information, stock and delivery queries...

Role Purpose: To be part of a team that provides quality customer information on all our highway works and seeks to continually improve how this is delivered. Being part of a small team responsible for ensuring high quality information is communicated to all our customers both in advance of works, during and after using the most appropriate mediums. There will be the need to work closely with a range of service providers and stakeholders which will involve considerable coordination. The works programmes are very extensive (running to several hundred schemes / functions per Annum) and often change at short notice, directly impacting on our customers. The role plays an important role in ensuring that highway works are effectively communicated to all stakeholders in a timely and professional manner across a range of mediums. The post holder will assist with work in a customer focused technical area in order that statutory and policy compliance is maintained. Work Context: The...

Our client based in Guildford are seeking an experienced Customer Service Assistant to join their busy team for the next 6 months. To be considered you must have previous office based experience, within administration and customer service, In return my client offers a friendly working environment and flexibility to work from home a few days per week. Duties: Responding to customer emails and calls Coordinating issues that are raised by customers Handling calls to and from customers Record all calls and companies on database Setting up and coordinating appointments Attend team meetings when required Requirements: Excellent written and spoken communication skills Strong systems skills Work well under pressure and towards deadlinesPlease apply for further information

4Recruitment Services are seeking to recruit a Homeless & Housing Solutions Advisor for our client based in Redditch & Bromsgrove.    The post holder will be required to attend the offices only 2 days per week.    Purpose of the role: Provide a professional and compliant, customer facing Homelessness and Housing Solutions Advice Service firmly focussed on the prevention and relief of homelessness Support all officers, systems, and processes in operating the Homelessness and Housing Solutions and Voids, Allocations & Lettings teams To be responsible and accountable for the Local Authorities operations in accordance with its legal obligations to provide professional housing and homelessness advice services in accordance with: Part VI & VII Housing Act 1996 (as amended); Homelessness Reduction Act 2017; Welfare Reform, Safeguarding and the Children’s Act. Support the strategic and operational managers in delivering the vision, strategies and initiatives for the...

Flexible People Ltd is seeking drivers for a prestigious Vehicle Accident Repair company located in Feltham. Immediate starts available. Position Overview: We are looking for presentable drivers who provide care and attention to their work. Ideal candidates will have a positive, friendly attitude and excellent customer service skills. This role involves the collection and delivery of customer vehicles and courtesy cars, ensuring that all interactions are professional and courteous. Key Responsibilities: * Collect and deliver customer vehicles to and from their homes. * Fill out vehicle damage paperwork accurately. * Collect and drop off courtesy cars to customers. * Drive cosmetically damaged vehicles that are safe and roadworthy. Work Hours: * Monday to Friday, 0700 - 17:00 Pay Rate: * £12.21 per hour Qualifications: * Must be over 21 years old. * Must have a minimum of two years of driving experience. * Must have no more than 6 points on your...

Infinity Employment are looking for a Class 1 tramper driver for a new haulage contract with our Logistics specialist client based near Littlehampton. This is a great opportunity for anyone who is looking for regular Monday - Friday tramping Class 1 work for a well established company. The work will require a mixture of deliveries and collections to be carried out, handball is required for most deliveries with drivers helping unload pallets of fruit and vegetables. Shifts can start from 5am - 8am so you would need some flexibility on start times. HGV Class 1 Requirements * CE Licence - Held for at least 1 year * Valid CPC * Valid Digital Tachograph * Great customer service * Professional appearance * Maximum 6 points * No DD, DR, TT, IN10 HGV Class 1 Job Package * 50 - 60 hour week * Min 10 hours per shift * various start times * Various shift patterns including the weekend. * £19.00 - £21.00 umbrella PAYE or £14.25 - £16.00 PAYE with holiday accrued *...

Join a well-established Housing Association in a rewarding Complaints Handler role where you will play a vital part in improving the customer experience and ensuring residents feel heard, supported and informed. This Complaints Handler position offers the opportunity to work within a busy housing environment, helping to investigate and resolve complaints while ensuring services continue to improve for residents. The role is offered on an initial 6–8 week temporary contract, with the potential to extend depending on service demand. You’ll be working closely with the Customers & Communities and Operations teams, acting as a key point of contact for residents and ensuring complaints are managed effectively, fairly and within policy timescales. This is a fantastic opportunity for someone who values excellent customer service, clear communication and delivering positive outcomes for residents. We’d love to hear from anyone with experience as a Complaints Handler, Customer...

Brook Street are working with our esteemed client based in Watford to recruit multiple Contact Centre Agents on an initial 3-month temporary contract. We are looking to recruit multiple people to support during an especially busy period for this contact centre, with potential extensions on offer past the initial 3-month period. This is a fully office-based role, so the ability to commute to Watford on a regular basis is essential. Role - Contact Centre Agent Location - Watford Pay Rate - £12.21 per hour Duration - Initially 3 Months Hours - 37 hours per week, ranging from 8am-8pm including weekends We are looking for outgoing individuals who have previous experience working in customer service, which can be over the phone or face to face customer service experience. You will be expected to handle a high volume of inbound calls and log each call on the CRM system, although full training will be given it will be useful for candidates to be comfortable with basic IT systems....

Collections Officer – South London - Must be in SW, SM, SE ,CR postcodes - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing...

Job Title: Customer Service Advisor Location: Ealing, West London (hybrid working - 2/3 days week in office) Hourly rate £19.46 PAYE / £25.84 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start About the Role As a Customer Services Advisor, you'll be one of the first points of contact for residents, providing clear, accurate and supportive advice across a range of council services. Working via phone, email, social media and occasionally face-to-face, you'll help customers find solutions, navigate online services, and access information quickly and effectively. You'll use your excellent communication skills, problem‑solving abilities and empathy to deliver a professional and friendly service, even when conversations become challenging. This is a role where no two days are the same, and your work truly makes a difference. Key Responsibilities Provide high-quality information and advice across...