59 jobs found in Diss

Role: Digital Service Desk Analyst Location: Norwich or Chelmsford, UK Duration: 3-Month Contract (Inside IR35) Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00)Job Summary Provides first-line technical support and customer service to Trust staff across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) services, remotely managing asset tracking (CMDB), and escalating Major Incidents. This is a fully on-site, phone-focused role requiring participation in an on-call rota. Key Responsibilities Act as the initial contact for IT queries via phone, email, self-service, and walk-ins. Log, categorise, and maintain ownership of tickets to ensure timely resolution within SLAs. Troubleshoot first-line technical issues and escalate complex problems appropriately. Provide basic support for Mail, clinical systems, end-user computing,...

Part-Time Customer Service Administrator (Immediate start) Hours: Monday to Friday, 8:30am - 12:30pm Contract Type: Contract / Part-Time We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableTo apply or find out more, please get in touch! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all...

Customer Service Advisor  Lowestoft, Suffolk £14.59 per hour Full Time | Monday to Friday 08:45 – 17:00 (Thurs 09:30 start) Temporary Ongoing Assignment | Start Date: Immediate    A well‑established local organisation is seeking Customer Service Advisors to support their busy customer‑facing team. This role suits someone confident, organised and able to deliver a professional service while handling enquiries efficiently and accurately. You’ll play a key part in supporting customers, maintaining smooth day‑to‑day operations and representing the organisation with a positive, helpful approach.    Key Responsibilities Provide professional customer service via phone and email. Deliver clear, accurate information and resolve queries promptly. Maintain an organised environment. Support general administrative tasks as required.    Essential Skills & Experience Previous experience in a similar customer service or reception role. Strong communication skills with a...

Customer Service Coordinator Temporary to Permanent Opportunity Near Biggleswade, Bedfordshire Monday to Friday | 9:00am - 5:00pm | 100% Office Based Permanent Salary: £28,000 per annum - neg Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same? Our client is a prestigious and well-established packaging organisation with an excellent reputation for quality, innovation, and customer satisfaction. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their friendly and supportive team. This is a temporary-to-permanent opportunity, with an initial temporary period of up to one month before moving onto a permanent contract for the right candidate. The Role As a Customer Service Coordinator, you will play a vital role in supporting customers and distributors, ensuring every enquiry and order is managed efficiently...

Customer Service Advisor Reports to: Branch Manager / Area Operations Manager Location: Bedford Department: Customer Service / Operations Join Our Team Our Client is looking for an experienced customer Service Advisor to join their growing team. If you're passionate about delivering exceptional customer service, enjoy building strong customer relationships, and thrive in a fast-paced environment, we'd love to hear from you. As part of our ambitious growth strategy, our goal is to triple the number of repeat customers over the next five years. This role is central to achieving that ambition by ensuring every customer receives outstanding service, expert support, and a seamless experience from enquiry through to order fulfilment. The Role As a Customer Service Advisor, you'll be the first point of contact for many of our customers, providing a friendly, professional, and efficient service across a broad range of products. You'll process customer orders, manage enquiries,...

Customer Service Administrator Raunds Long term ongoing temporary Full-time hours £12.85 per hour (will increase after 12 weeks) Are you an organised individual able to prioritise a heavy workload? Are you technically minded and able to solve problems? Are you an efficient administrator who pays great attention to detail? If this sounds like you and you're available immediately we'd like to hear from you ASAP. Our Client is seeking a Customer Service Administrator to join their organisation on an ongoing temporary basis. The ideal candidate will have previous commercial, office-based customer service experience with a confident & professional telephone manner. You must be available to interview and start immediately. This is a long-term temporary role and there will be the opportunities to apply for permanent roles in the future. Key responsibilities & duties of the Customer Service Administrator include: Dealing with enquiries from customers over the...

Are you ready to be part of an exciting journey working for a company that supply and install smart electric vehicle (EV) home chargers? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive, you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're a motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: TCustomer Operations Executive Location: Covent Garden (Hybrid) - 2 days from home and 3 days in the office Start Date: ASAP Duration: 3 months + Pay Rate: £14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month - 1 Saturday and 1 Sunday per month Working Hours: Monday to Thursday:...

Are you ready to be part of an exciting journey working for a company that supply and install smart electric vehicle (EV) home chargers? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive, you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're a motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: Temporary Customer Operations Executive Location: Covent Garden (Hybrid) - 2 days from home and 3 days in the office Start Date: ASAP Duration: 3 months + Pay Rate: £14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month - 1 Saturday and 1 Sunday per month Working Hours: Monday to...

IT Support Engineer Location: Paddington, London (Onsite) Contract: 3 Months (PAYE) Start Date: ASAP We're working with a global organisation looking for an experienced IT Support Engineer to join their onsite IT team on an initial three-month contract. This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a customer-facing environment and has strong experience supporting Microsoft technologies across a modern enterprise estate. The Role You'll be responsible for delivering high-quality 1st and 2nd line IT support, ensuring end users receive a first-class service while maintaining business-critical systems and devices. Responsibilities include: Providing onsite 1st and 2nd line technical support. Troubleshooting hardware, software and networking issues. Supporting Windows 10/11 and macOS devices. Administering Active Directory and Microsoft 365. Supporting Exchange Online, Teams, SharePoint and Outlook. Building, deploying and...

About the Role We are looking for a proactive 1st / 2nd Line Support Analyst to join our dynamic IT team in London. This is a hybrid role requiring a mix of remote work and days in our London office. You will provide essential technical support across our corporate and store systems. Because of the fast-paced nature of our business, previous experience working within a retail environment is highly desirable. Key Responsibilities * Act as the first point of contact for all IT disruptions and service requests. * Troubleshoot hardware, software, and network issues for remote and office-based users. * Support retail-specific systems, EPOS terminals, and store peripherals. * Escalate complex technical issues to 3rd line teams when necessary. * Log, track, and update all support tickets accurately within the service desk system. Skills and Experience Required * Proven experience in a 1st or 2nd line IT support role. * Strong technical knowledge of Windows OS,...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

IT Support Engineer (Help Desk) Location: West Malling Rate: £25.00 - £30.00 per hour (depending on experience) Duration: 2-3 Month Temporary Contract Hours: 37 hours per week, Monday to Friday (shift rota between 8:00 am - 5:00 pm) Are you an experienced IT Support Engineer looking for your next contract opportunity? We're recruiting for a hands-on Help Desk professional to join a busy IT team, providing first and second line technical support across a varied desktop environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and getting involved in a broad range of desktop support, hardware deployment and Microsoft technologies. What you'll be doing - Providing first and second line IT support via the help desk. - Diagnosing and resolving hardware, software and networking issues. - Logging, prioritising and managing support tickets through to resolution. - Installing and configuring PCs, laptops, printers, mobile devices...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description Due to continued growth and new customer contracts, our Desborough site are now recruiting for a Customer Service Administrator to join their friendly team on a 9-12 month fixed term basis. Salary: £26,500- £28,500 per annum, depending on experience. Working hours: Monday-Friday, starting between 8am and 10am, finishing between 4pm and 6pm. As a Customer Service Administrator, it is your responsibility to support the day to day administration of the Customer Services operation. You will offer outstanding contract support and customer service in a fast-paced friendly environment and provide a continuous...

IT Engineer (Short Term Contract – 8 weeks) We are looking for a proactive and detail-oriented IT Engineer to join our growing team. This is a hands-on role supporting the preparation, configuration, and deployment of IT equipment for our clients while ensuring the highest standards of quality, organisation, and customer service. The successful candidate will play a key role in delivering reliable IT solutions by configuring new equipment, maintaining accurate records within our CRM system, managing workshop inventory, and ensuring all equipment is tested and ready for deployment. Key Responsibilities Set up and configure new IT equipment to meet client specifications. Install and configure end-user devices, including desktops, laptops, monitors, and peripherals. Perform comprehensive quality assurance checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk...

Pay: £13.50 per hour Job Description: Part-Time Telesales Representative – Milton Keynes Are you confident, friendly, and enjoy speaking with people? We're looking for a motivated Part-Time Telesales Representative to join our client's team and help generate new business opportunities within the spa industry. About the Role You'll be contacting prospective customers from an established database to introduce our company and range of products. This is a relationship-building role focused on identifying opportunities rather than hard selling. Your responsibilities will include: Introducing our company and products to potential customers. Offering to email our latest product catalogue. Identifying any current requirements and arranging quotations where appropriate. Confirming and updating customer contact details, including the key decision-maker. Making follow-up calls when appropriate (unless a customer has requested not to be contacted). A full database, including contact...

Customer Service Advisor Bletchley, Milton Keynes | Temporary to Permanent Starting on Monday 7th September, 9:00am - 6:00pm £12.85 per hour 5 days per week Working every other weekend required Rotating schedule with regular days offAre you passionate about delivering exceptional customer service? Are you looking for a stable, full-time role with excellent benefits and a clear route to a permanent position? Tate Recruitment is currently recruiting for Customer Service Advisors to join a busy and supportive customer experience team based in Milton Keynes. This is a fantastic opportunity to join a successful and growing business where you'll play a key role in delivering outstanding service to customers across multiple channels. Training Successful candidates must be available to attend a mandatory two-week training programme: Monday to Friday, 11:00am - 8:00pm Important: Full attendance during training is required, and no holidays can be taken during the first six weeks of...

Customer Service Advisor Milton Keynes | Temporary to Permanent School-Friendly Working Hours: 9:00am - 3:00pm £12.85 per hour Are you looking for a role that fits around the school run and family life? Tate Recruitment is seeking friendly, professional Customer Service Advisors to join a busy and supportive customer experience team in Milton Keynes. With school-friendly hours, a welcoming team environment and a clear pathway to a permanent role, this is an excellent opportunity for parents returning to work or anyone seeking a better work-life balance. Working Hours 9:00am - 3:00pm Working either: Tuesday to Saturday, or Sunday to Thursday Pay Rate £12.85 per hour Start Date Monday 7th September Training Successful candidates must be available to attend a two-week training programme: Monday to Friday, 11:00am - 8:00pm Please note: Full attendance during training is essential, and no holidays can be taken during the first six weeks of employment. The Role As a...

Evening Customer Service Advisor Milton Keynes | Temporary to Permanent | Immediate Start £12.85 per hour + Evening Premium (£15.42 per hour from 7pm to Midnight) Are you passionate about delivering exceptional customer service? Do you enjoy helping customers and being part of a fast-paced, supportive team environment? Tate Recruitment is currently recruiting for Evening Customer Service Advisors to join a leading customer experience centre based in Milton Keynes. This is an excellent opportunity to secure a long-term role with a highly successful organisation, offering a clear pathway to a permanent position and fantastic employee benefits. Working Hours Choose from one of the following shifts: 6:00pm - Midnight 3:00pm - MidnightWorking either: Tuesday to Saturday, or Sunday to Thursday Pay Rate £12.85 per hour up to 7pm £15.42 per hour from 7pm to Midnight Start Date Monday 7th September Training Successful candidates must be available to attend a mandatory two-week...

Customer Care Coordinator Northampton | Immediate Start | Long-Term Temporary Role £16.60 per hour | 37.5 hours per week | Monday to Friday Are you passionate about delivering outstanding customer service and building strong customer relationships? We're looking for an organised and proactive Customer Care Coordinator to join a busy and supportive team on a long-term temporary basis. This is a fantastic opportunity for someone who enjoys a varied role, thrives in a fast-paced environment, and takes pride in providing a first-class customer experience. What you'll be doing: Managing customer enquiries and providing exceptional customer service. Building and maintaining positive relationships with customers. Supporting customer onboarding and ongoing account management. Completing weekly compliance calls and accurately recording outcomes. Ensuring compliance processes are completed in line with company procedures. Liaising with internal teams to resolve customer queries...

ITS Customer Service Advisor About Ricoh A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025. At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future. Find your place. Transform your future Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful. People transform when they Love What They Do This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an...