10 jobs found in Dundee

New Year! New Start! These jobs are a fantastic way to trial a new Customer Service role, and have the opportunity to extend to a full-time position! We want to hear from you today! Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor. Benefits: * Comprehensive training and development opportunities * Work-life balance * Financial wellness * Positive company culture * Supportive colleagues * Supportive environment * Good transport links with easy access to transportation * Dynamic work culture that fosters collaboration, innovation, diversity, and inclusion * A potential to continue to a permanent role About the Role As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs),...

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

New Year! New Start! These jobs are a fantastic way to trial a new Customer Service role, and have the opportunity to extend to a full-time position! We want to hear from you today! Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor. Benefits: * Comprehensive training and development opportunities * Work-life balance * Financial wellness * Positive company culture * Supportive colleagues * Supportive environment * Good transport links with easy access to transportation * Dynamic work culture that fosters collaboration, innovation, diversity, and inclusion * A potential to continue to a permanent role About the Role As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs),...

We are seeking a Temporary Customer Service Advisor to provide excellent support to clients within the business services industry. The role is based in Leeds and will involve assisting customers with their queries and ensuring high-quality service delivery. Client Details The employer is a well-established organisation within the business services industry. Known for its commitment to excellence, the company operates as a medium-sized enterprise and offers a professional work environment focused on delivering exceptional customer service. Description Respond to customer inquiries through inbound calls and emails. Maintain accurate records of customer interactions and transactions in the system. Resolve customer issues by providing appropriate solutions and alternatives within a timely manner. Collaborate with team members to address customer concerns effectively. Stay informed about the company's products and services to provide accurate information to customers. Escalate...

Customer Service Advisor – HOME WORKING **Must live in Leeds & must be able to travel to Morley for the first day** Role Profile: Hourly Rate: £12.21ph- Paid Weekly Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm; Paid Training: Full time training 9am - 5pm Role Overview: We are looking for confident, energetic individuals for a Customer Service role in the Leeds area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator. This is an amazing opportunity with possibilities of progression and growth. Responsibilities: · Build rapport with customers in a consultative manner...

Call Centre Customer Enabling Services Advocate £13.26 PER HOUR 35 HOURS PER WEEL You will be responsible for handling Telecare alarms, providing reassurance, and co-ordinating appropriate support for our customers which is a 24/7 service. This is a vital role in ensuring the safety and wellbeing of those who rely on our services. Experience in telecare or similar support environment is desirable and familiarity with Jontek system would be beneficial. Various hours available 24 hours a day. Attracts Night Rate and Shift Allowance, dependant on hours worked

Temporary Customer Support Assistant Location: Middlesbrough (Office-based) Contract: 3-month temporary assignment Pay Rate: £12.21 per hour We are looking for a proactive and organised Customer Support Assistant to join the team on a temporary basis. This role is ideal for someone with strong communication skills who enjoys providing excellent customer service and supporting the smooth running of day-to-day office operations. Key Responsibilities: Reception & Call Handling: Answer incoming calls, manage the switchboard and direct callers to the appropriate teams efficiently and professionally. Email Support: Monitor shared inboxes, allocate emails to the correct queues, and forward messages to relevant departments. Administrative Tasks: Assist with light administrative duties including scanning documents and distributing incoming post. General Customer Support: Provide helpful and friendly support to customers and internal teams as needed.What We're Looking For Previous...

Collections Officer – Field Based Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical / healthcare partners in search for a Toxicology Testing officer. This is a part time opportunity which requires a lot of flexibility as shifts run for 12/24-hour periods. You will be going out to visit the company’s clients and perform drug & alcohol tests on employees to ensure they are being safe and responsible at work. These can be in environments where safety is critical including factories, airports, manufacturing facilities and more. No two days are the same - it is a very exciting and dynamic role. The minimum you would be required to do is 1 day per week and 1 weekend in a month, however there is more work if you want it! This is still not to say this will ever be a full-time position - which we want to make clear. Additionally, during days where you're on standby, you may get pre booked visits as well as call out...

Join Our Team as a Contact Centre Agent - working from home! Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills shine? If so, we want you to join our dynamic team as a Contact Centre Agent! Shifts: Monday to Friday 8am to 8pm and Saturday 8am to 2pm Who We Are: We are an organisation dedicated to providing top-notch service on behalf of our client, a prominent company in the industry. As a Contact Centre Agent, you will play a crucial role in being the first point of contact for our customers, ensuring their needs are met with professionalism and care. What You'll Do: As a Contact Centre Agent, your primary responsibilities will include: Handling up to 70 customer calls per day, addressing inquiries, and resolving issues with a friendly and positive attitude. Delivering high-quality customer service while adhering to established procedures and service levels. Using your initiative to...

I am recruiting for an experienced Credit Controller to support my clients' team through a period of growth, you will help to drive their mission of delivering exceptional service while minimising financial risk. If you’re someone who thrives on reducing financial losses through effective debt collection and enjoys building relationships with customers, we want to hear from you! This role is based onsite at my clients' offices in Sowerby Bridge and operates 5 days a week. Why You’ll Love This Role: * Provide a customer-focused service, ensuring clients' needs are met with care and efficiency. * Ensure the timely collection of payments, actively supporting debt collection targets. * Take action to manage overdue debt and monitor customer statuses, reducing potential risks. * Work to maximise customer retention by collecting payments and arranging manageable payment plans, all while minimising bad debt exposure. * Offer support to customers and colleagues with debt,...