2 jobs found in Dunfermline

Job Description: Senior Customer Operations Assistant Location: Edinburgh Ettrick House Hourly Pay Rate: £14.02 Contract Length: 6-month contract Working Hours: Monday-Friday, 8 hours between 8am-6pm (1-hour lunch) and one late shift per week which is from 12pm-8pm (late shifts are always worked from home) Working Model: Hybrid - 3 days from home, 2 days in-office Training Period: 6-8 weeks in-office ✨ About the Role: We are looking for a highly organised, detail-focused Senior Customer Operations Assistant to join our Bacs & Switchers Team within Banking & Trade Delivery. This is a client-facing role, where you will support customers and internal stakeholders with enquiries and processes relating to Bacstel-IP payments system, including Direct Debits, SEPA, and account switching. You will be part of a supportive team that handles a mix of inbound/outbound calls, email enquiries, and payment-related requests. Full training will be provided-no prior Bacs experience...

Job Description: Senior Customer Operations Assistant Location: Edinburgh Ettrick House Hourly Pay Rate: £14.02 Contract Length: 6-month contract Working Hours: Monday-Friday, 8 hours between 8am-6pm (1-hour lunch) and one late shift per week which is from 12pm-8pm (late shifts are always worked from home) Working Model: Hybrid - 3 days from home, 2 days in-office Training Period: 6-8 weeks in-office ✨ About the Role: We are looking for a highly organised, detail-focused Senior Customer Operations Assistant to join our Bacs & Switchers Team within Banking & Trade Delivery. This is a client-facing role, where you will support customers and internal stakeholders with enquiries and processes relating to Bacstel-IP payments system, including Direct Debits, SEPA, and account switching. You will be part of a supportive team that handles a mix of inbound/outbound calls, email enquiries, and payment-related requests. Full training will be provided-no prior Bacs experience...