12 jobs found in Eastleigh

We have a brand-new opportunity to work with a prominent British manufacturer of car accessories for outdoor activities, operating across the UK and several European locations. In this role as a Bilingual Customer Service Coordinator, you will be ensuring that all customer queries are dealt with in an accurate and timely manner, and to manage day to day tasks concerning the correct processing of each order. This is an excellent opportunity for candidates looking to gain experience in an international-oriented customer service role within a dynamic growing business. Duration: Temporary contract until September 2026 with the possibility to become permanent. Hours and location: 37.5h/week, Hampshire (office-based). Start date: March-April Competitive salary Companywide training programme to develop key skills. 27 days holiday plus bank holidays. Pension contribution scheme Free parking Free food and hot drinks Profile: Required to be fluent in German or French to a native...

Customer ServiceConsultant – BH21- £25,000 + Commission Our client is a leader in Pet Travel and they are searching for an enthusiastic and friendly customer service consultant to join their team. The role involves managing client enquiries, providing tailored quotations, and explaining the booking and compliance process to potential clients. It requires excellent communication and negotiation skills, with a customer-focused approach to building trust and closing sales. Key Responsibilities * Handle assigned sales enquiries in a timely and professional manner. * Provide accurate client quotations * Enrol prospects into the automated follow-up journey to ensure consistent communication. Offer opportunities for clients to book face-to-face consultations. * Conduct negotiations with clients, ensuring consignments are directed to compliance for checking. * Facilitate agreement and contract preparation * Dispatch contracts and oversee the signing/payment process. * Collect...

Our client based in Guildford are seeking an experienced Customer Service Assistant to join their busy team for the next 6 months. To be considered you must have previous office based experience, within administration and customer service, In return my client offers a friendly working environment and flexibility to work from home a few days per week. Duties: Responding to customer emails and calls Coordinating issues that are raised by customers Handling calls to and from customers Record all calls and companies on database Setting up and coordinating appointments Attend team meetings when required Requirements: Excellent written and spoken communication skills Strong systems skills Work well under pressure and towards deadlinesPlease apply for further information

We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car. This role is temporary with a view to go permanent! Key responsibilities include: Accurately processing orders in the system Handling queries, enquiries and complaints Completing orders and processing in a timely manner Build relationships with customers over the phoneSkills: Excellent communication skills are required to interact with internal staff and service users Must be able to work off their own initiative as well as part of a team Computer Literate with a good working knowledge of Word and Excel Excellent telephone manner Excellent organisational skills with a good eye for detail Previous experience within a busy Customer service department or Administrative role Previous...

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. This is a hybrid role, requiring 3 days a week on-site in Bracknell. Previous inbound and outbound customer service is required, as is a strong telephone manner and a pro-active approach. This is a long-term contract role but suitable applicants will be available at short notice. Main Responsibilities: Handle inbound and outbound calls from customers to an exceptional standard. Address queries related to the finance application process. Assist customers with the completion and submission of finance applications. Maintain accurate records of interactions, applications, and transactions....

As a Customer Service Coordinator you will provide first class service to our customers and retail partners. We are looking for a strong team player who thrives on providing exceptional customer service. You will be able to multitask and be adept at working in a busy environment. A resilient individual, who enjoys building relationships and takes pride in completing tasks to a high standard. Main Responsibilities: Handle inbound and outbound calls from customers to an exceptional standard. Address queries related to the finance application process. Assist customers with the completion and submission of finance applications. Maintain accurate records of interactions, applications, and transactions. Ensure all documentation is complete and adheres to legislative requirements. Resolve Customer or Retailer complaints and issues promptly and effectively. Coordinate with other departments to ensure customer satisfaction. Develop and maintain positive relationships with retailers and...

ICT Technician - Eastleigh - Temporary role for 8-12 weeks - pay rate £18.71 - £19.75 depending on experience - Full time hours office based We're looking for a skilled ICT Technician to join our client and provide high‑quality technical support across multiple sites. If you enjoy hands‑on work, solving technical problems, and delivering excellent customer service this could be the role for you. Duties include: Installing, maintaining and supporting ICT hardware, software and associated equipment. Providing high‑quality, customer‑focused technical support to users at all levels. Troubleshooting incidents, resolving technical issues and updating service records accurately. Supporting the installation of racks, cabling, sockets and network-connected devices. Administering systems, contributing to infrastructure support and assisting with project work. Managing ICT equipment lifecycle including deployment, upgrades and decommissioning. Liaising with third‑party suppliers to ensure...

Pay: From £24,000.00 per year Job Description: Customer Service Advisor Location: North Baddesley, near Southampton Pay: £12.21 per hour (rising in April) Hours: Flexible shift pattern 5 x 8-hour shifts per week, Monday to Sunday V3 Recruitment are working with our client, a rapidly growing outdoor brand based near Southampton, who are looking for Customer Service Advisors to join their friendly and dynamic team. This is a fantastic opportunity for someone with a passion for customer service and an interest in outdoor and camping products. You will develop in-depth knowledge of their product range, enabling you to confidently support both potential and existing customers with their enquiries. You will be communicating with customers across multiple channels including phone, WhatsApp, Facebook Messenger, Instagram DMs, email, and SMS, using a digital ticketing system (Gorgias). Key Responsibilities Respond to customer enquiries across multiple channels via the Gorgias...

Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media and Email. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Follow standard processes at all times to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated....

Infinity Employment are looking for a Class 1 tramper driver for a new haulage contract with our Logistics specialist client based near Littlehampton. This is a great opportunity for anyone who is looking for regular Monday - Friday tramping Class 1 work for a well established company. The work will require a mixture of deliveries and collections to be carried out, handball is required for most deliveries with drivers helping unload pallets of fruit and vegetables. Shifts can start from 5am - 8am so you would need some flexibility on start times. HGV Class 1 Requirements * CE Licence - Held for at least 1 year * Valid CPC * Valid Digital Tachograph * Great customer service * Professional appearance * Maximum 6 points * No DD, DR, TT, IN10 HGV Class 1 Job Package * 50 - 60 hour week * Min 10 hours per shift * various start times * Various shift patterns including the weekend. * £19.00 - £21.00 umbrella PAYE or £14.25 - £16.00 PAYE with holiday accrued *...

Customer Services Representative – 14 Month FTC Farnborough (Hybrid options available) £26,000–£29,000 + benefits My client, a well-established organisation based in Farnborough, is looking to appoint a professional and customer-focused Customer Services Representative to join their team. This role would suit someone with strong communication skills, excellent attention to detail, and a confident telephone manner. Key Responsibilities * Acting as the first point of contact for clients and prospects via phone and email * Managing inbound and outbound calls, booking appointments with advisers * Responding to customer queries, resolving issues, and directing customers to the appropriate service * Handling follow-up emails received by the Client Liaison team * Making GDPR-compliant outbound calls following marketing campaigns to book appointments * Reporting on individual performance and highlighting areas requiring alternative approaches or training Skills & Experience...

Job Description: We are searching for a Parts & Aftersales Advisor to join a growing team at a reputable garden machinery distribution company based in Swindon. This role will start following a successful interview. Key Responsibilities: * Assist customers, including members of the public (B2C) and trade clients (B2B), over the phone and online with parts inquiries. * Identify and recommend the correct parts based on customer needs. * Provide technical support and troubleshooting assistance. * Upsell additional products and services when appropriate. * Handle customer complaints and returns professionally. * Process sales transactions using our premier stock system. * Prepare invoices, quotes, and purchase orders. * Coordinate with suppliers and service technicians for part orders. Requirements: * Experience in lawnmower, garden machinery, or automotive parts sales (preferred but not essential). * Excellent communication and customer service...