9 jobs found in Eastleigh

Customer Service Advisor Salary: £12.60 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service...

Personnel Selection are pleased to be working with this fantastic Basingstoke based business, who are recruiting for a Customer Service Advisor on a 3 month temporary contract.  The hours of work are 8:20am to 4:45pm Monday to Friday and this will include a 30 min lunch and a 10 min break.  We are looking for a confident communicator with excellent listening skills, to join this existing team ASAP. Your role will involve taking incoming calls and handling customer requests, such as order processing, booking in repairs and maintenance, giving service updates and escalating any potential complaints. This role will suit someone with previous experience in a busy service focused role.  Solid knowledge of MS Office is a must! If you are available immediately and can commit for at least 3 months, please do get in touch ASAP

Hours 8.30am - 5.00pm Monday - Friday £13.00 per hour Join Our Team as a Customer Service Advisor. Are you looking for your first office role? Looking to gain experience within the customer service industry? This role could be perfect for you! What You'll Do: As our Customer Service Advisor, you will play a pivotal role in supporting client needs. Your day-to-day responsibilities will include: Answering all incoming customer service calls Updating the CRM system with customer notes Ensure all issues are resolved by the end of each working day What We're Looking For: Enthusiastic: A positive attitude that can brighten the office! Organised: Ability to manage multiple tasks efficiently. Team Player: Willing to collaborate and support colleagues. Tech-Savvy: Comfortable using various software and systems.Why Join Us? Impactful Work: Be a part of an organisation that shapes minds and futures. Supportive Environment: Work alongside a dedicated team that values collaboration...

Pertemps are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. The successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.   Responsibilities as a Customer Service Advisor: -          Providing frontline telephone and email support to ensure a smooth journey and high-quality care. -          Booking appointments for customers as required. -          Dealing with enquiries, answering queries, calls and escalating to relevant departments. -          Deal with a high volume of calls and emails each day. -...

Pertemps are recruiting for multiple Customer Support Agents to join a leading Health Services Provider. The Customer Support Agent provides frontline telephone, email, and live chat support for our clients ensuring a smooth patient journey and consistently high-quality care. The role involves handling enquiries sensitively and professionally, completing administrative duties within Salesforce and other systems. This is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided (3 - 5 weeks). Responsibilities as a Customer Support Agent: Provide frontline support via telephone, email, and live chat Handle enquiries with empathy, professionalism, and efficiency — including during high-demand periods Book appointments and coordinate plans in line with operational requirements...

Job Title: Council Tax Customer Service Officer Department: Revenues & Benefits / Customer Services Job Purpose: To provide high-quality customer service and administrative support for the billing, collection, and recovery of Council Tax in accordance with legislation, council policies, and best practice. The role involves handling customer enquiries, processing changes, and ensuring accurate maintenance of Council Tax accounts. Key Responsibilities: 1. Customer Service: * Respond to customer enquiries via telephone, email, and face-to-face in a professional and empathetic manner. * Provide clear and accurate advice on Council Tax liability, discounts, exemptions, and payment options. 2. Administration: * Process Council Tax billing, amendments, refunds, and correspondence promptly and accurately. * Set up and manage Direct Debits, including cancellations and amendments. * Maintain accurate records in line with Data...

Thrive Group are delighted to be supporting our client in Chippenham who is  actively looking to recruit a Customer Service Executive to join the team on a temp to permanent basis (for the right candidate).   What you will be doing: To provide outstanding customer service on both incoming and proactive outgoing customer enquiries and be able to manage customer expectations and assist in resolving queries. Respond promptly and professionally to customer inquiries via phone, email or chat Provide accurate information regarding products, services, policies, and procedures. Assist customers in placing orders, processing returns, or managing accounts. Accurately record customer interactions and transactions in the CRM system What you will need to succeed: Previous experience working in a call centre / customer service environment. Able to work to deadlines under pressure. Excellent communication skills, both verbal and written. IT Literacy. What you will receive in...

Frontline Advisor Portsmouth Temp - Part Time £13.00ph ** MUST HAVE ENHANCED DBS** Are you passionate about helping people and making a real difference in your community? Do you have excellent communication skills and enjoy problem-solving? If so, we’d love to hear from you! As a Frontline Advisor you’ll be the first point of contact for individuals seeking support with a wide range of issues — from housing and employment to benefits, debt, Employment and consumer rights. You’ll listen, provide accurate information, and empower people to make informed decisions. What you’ll be doing: * Providing clear, practical, and confidential advice to clients via phone, email, and face-to-face. * Identifying key issues and offering guidance or signposting to relevant services. * Keeping accurate case notes and ensuring clients receive a consistent, high-quality service. * Working collaboratively as part of a supportive and passionate team. What I'm looking for: *...

Vibe Recruit are excited to be recruiting for a Customer Service Specialist to join a busy and forward-thinking Occupational Health team based in Abingdon. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and thrives in a fast-paced service environment. You will be the first point of contact for customers, providing professional support, managing service bookings, and ensuring every interaction reflects a "Right First Time" approach. This role plays a key part in ensuring smooth clinic operations and supporting internal teams across the business. Key Responsibilities Customer Support - Respond to customer queries via phone and email with professionalism, empathy and accuracy. Service Bookings - Manage bookings for Occupational Health services, guiding customers through the process. Clinic Coordination - Open and manage clinic schedules, source resources and ensure appointments are set up correctly. Supplier Liaison...