35 jobs found in Esher

Customer Service Advisor £13.30 per hour | Monday - Friday, 9am - 5pm | 3 month temporary contract initially Looking to take the next step in your customer service career? We're working with an established business in Redhill, that is expanding it's team and looking for a Customer Service Advisor to join them on a temporary basis. This is a fantastic opportunity to join a supportive, friendly environment where you can develop your skills and grow within the role. The Role Manage customer enquiries across phone, email, and live chat Provide clear, professional support and resolve issues promptly Keep customer records accurate and up to date Work closely with colleagues to ensure a smooth customer experienceAbout You Confident communicator with strong problem-solving abilities Positive, proactive, and customer-focused mindset Comfortable working in a busy, fast-paced setting Previous customer service experience is helpful but not required Refer a friend and earn up to...

Customer Service Advisor Temp to Perm - Guildford - £28,000 We're recruiting on behalf of a well-established and growing organisation looking for a Customer Service Advisor to join their friendly and supportive team in Guildford. This is a varied role where you'll be the key point of contact for customers, engineers and service partners, ensuring enquiries and service requests are handled efficiently from start to finish. This is an excellent opportunity for someone with strong customer service skills who enjoys problem-solving, working as part of a team and providing an exceptional customer experience. This is a temp to perm position so we are looking for candidate who can start immediately or with a week's notice. Your responsibilities will include: * Responding to customer enquiries and resolving issues via phone and email. * Coordinating engineer appointments and ensuring service visits are arranged promptly. * Liaising with external service partners and internal...

SC Cleared ServiceNow Architect Location: Remote Contract: Three Months Pay Rate: £700 - £750 Per Day (Inside IR35) The Role I am working with a longstanding client who are one of the world's largest IT Solution Companies with some of the biggest clients in both the public and private sector right across the UK. As part of an ongoing programme they are now looking for a ServiceNow Architect (who has specialised in the ITOM area of ServiceNow) to join their team on a three month contract. In this role you will Develop infrastructure maps for the remaining Application Services using appropriate tools and methodology in Cloud, Crown, Legacy (on-premise) or hybrid hosted services. Deploy and run appropriate discovery tooling on the MDTP/HCP/on-premise/Azure environment infrastructure, in collaboration with the platform owner/management team (Enterprise Cloud Services (ECS)) to identify and populate the CMDB. Develop infrastructure maps for the remaining Application Services...

Overview We are seeking a motivated and customer‑focused Sales & Customer Service Agent to join a busy contact centre team supporting European holiday bookings. You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings. This is a sales‑driven position, ideal for someone who thrives in a fast‑paced, target‑led environment. Fluency in Dutch and English is essential. Location: Hybrid Once Fully Trained - Canary Wharf, London Salary: £12.79 per hour + uncapped commission (OTE £3,000 annually) Hours: Full time: 37.50 per week, Between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu. Training: Fully office‑based Key Responsibilities Convert inbound calls into confirmed holiday bookings Conduct needs‑based conversations to recommend tailored travel packages Maximise revenue...

Application Support Specialist - C# / SQL - Tier 1 Bank - 6 months - Hybrid Role - Application Support Specialist Rate - £416 per day Duration - 6 months with very likely extension Location - Hybrid / Canary Wharf - 3 days per week in a Canary Wharf office Tech Stack T/SQL C# .NET OracleRole Application support responsibilities for development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients.Tasks Troubleshooting Applications in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the Application is running. In some cases, this will involve liaising with other application...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Desktop Support Engineer – (Mac Focused) Location: London – 5 days onsite Contract: 3 months IR35: Inside IR35 Start: ASAP We are currently looking for a Desktop Support Engineer with a strong Mac focus to join our customer's IT team in London on an initial 3-month contract. This is a great opportunity for a technically capable Desktop Support Engineer who has a good foundation in IT support, strong Mac experience and, importantly, excellent people skills. The Role You will provide day-to-day desktop support to approximately 150 users, acting as a key point of contact for IT support within the London office. Technical Environment The customer operates a predominantly Apple environment: 90% Mac / 10% Windows macOS and Apple hardware Microsoft Entra ID – desirable Cisco – desirable IT ticketing/service management systems User access management Hardware provisioning and support The role will include: Providing day-to-day desktop support, with a strong focus on Mac/macOS...

1st & 2nd Line IT Support Engineer, £240 per day inside IR35 3 months initially, Brentwood, & C. London Bench IT require an experienced 1st & 2nd Line IT Support Engineer to join a large organisation starting ASAP working onsite full time onsite, this will be in rotation between Brentwood & the City of London to provide first in class IT Service Desk Support. The client are looking for the successful candidate to convert from contract to permanent employment. Please note due to the nature of this role working full time onsite is mandatory. The successful candidate should have the skills and experience included below; * Strong experience providing IT support and exceptional user experience * Windows 10/11 * Office 365 suite * Active Directory * Experience providing 1st & 2nd Line Service Desk support * Excellent communication skills 1st & 2nd Line IT Support Engineer, £240 per day inside IR35 3 months initially, Brentwood & C. London

BBS Recruitment is an independent recruitment agency specialising in the Transport and Logistics sector, supplying staff to a wide range of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting on behalf of our client, Islington Council, for an experienced and motivated Contact Centre Operations Manager to oversee the day-to-day operations of the Council’s main Contact Centre. This is an excellent opportunity for an experienced Contact Centre or Customer Service Operations Manager with strong leadership, performance management and service improvement experience to play a key role in delivering high-quality services to Islington residents. Key Responsibilities for the Contact Centre Operations Manager : * Lead the day-to-day operations of the Contact Centre, ensuring efficient service delivery across telephone and digital channels. * Manage and motivate high-performing Contact Centre...

Operations Advisor About the Role If you thrive on refining processes, and being the go-to expert in a fast-paced environment, this is your opportunity to shine. Our client, a global medical devices company, is currently seeking an Operations Advisor to join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: £14.31 per hour Hours: Full-Time, 37.5 hours per week (Monday to Friday / 9am-5pm) Contract Length: 6 Months Key Responsibilities CRM Analytics: Lead H2H Dynamics CRM usage; managing standard, ad-hoc, and KPI reports for internal and external stakeholders. Run weekly data checks and internal audits to maintain high data integrity. Process & Quality Management: Manage the New Product...

Operations Advisor About the Role If you thrive on refining processes, and being the go-to expert in a fast-paced environment, this is your opportunity to shine. Our client, a global medical devices company, is currently seeking an Operations Advisor to join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Maidenhead (Onsite with 1 day work from home) Pay Rate: £14.31 per hour Hours: Full-Time, 37.5 hours per week (Monday to Friday / 9am-5pm) Contract Length: 6 Months Key Responsibilities CRM Analytics: Lead H2H Dynamics CRM usage; managing standard, ad-hoc, and KPI reports for internal and external stakeholders. Run weekly data checks and internal audits to maintain high data integrity. Process & Quality Management: Manage the New Product...

Stock Controller, Watford, £12.75ph Immediate start, 1-3 months, Temporary Are you highly motivated by the knowledge that your work directly improves patient pathways? We’re looking for a Stock Controller to support the smooth running of the pathology lab — ensuring they have the supplies they need, exactly when they need them. In this vital role, you’ll keep the laboratory moving by coordinating orders, maintaining stock, and responding quickly requests, helping reduce downtime and support exceptional patient care. What You’ll Be Doing Manage and maintain pathology supplies across all wards Act as the first point of contact for all supply-related queries Provide hands-on support to staff in keeping essential items available and organised Process client requests using online order systems Track deliveries from internal drivers and external couriers Expedite urgent orders, resolve supply issues, and support the warehouse team with returns and complaints Maintain stockrooms and...

IT Business Support Officer Location: Dagenham, Essex Contract: Temporary Assignment (3 Months Initially, with Potential Extension) Pay Rate: £17.00 per hour About the Role We are currently recruiting for an IT Business Support Officer to join a busy public sector organisation based in Dagenham. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, providing excellent customer service, and supporting a wide range of IT and business systems. Key Responsibilities As an IT Business Support Officer, you will support the ICT team with a variety of day-to-day operational activities, helping to ensure the smooth delivery of ICT services across the organisation. Key duties will include: Providing first line ICT support to internal users. Assisting with troubleshooting and resolving hardware, software, system and user-related issues. Supporting the management and maintenance of business systems and applications. Assisting with data...

We are recruiting for a customer-focused Customer Service Administrator to join a busy and fast-paced service team based in Dartford. This is an excellent opportunity for an individual with strong customer service and coordination experience who is seeking a more measured and supportive working environment. You will act as the first point of contact for customers, managing customer enquiries, complaints, Arranging delivery dates for customers along with general enquiries. ** Must have Office based Customer Service experience ** Temp - Perm - 13 Weeks Salary - £14.00ph - £15.86ph Hours - 40 hours a week, Working 5 days a week out of 7 - Monday to Sunday This will be on a Rota - Weekdays - 8am-5pm, 9am - 6pm , 10am - 7pm or 11am - 8pm. Weekends - 8am - 5pm - 2 Weekends out of 3 working either a Saturday or a Sunday. Permanent Salary - £33,000 Free Parking, Free Canteen, Casual Dress, Fun Environment Top Jobs Group acts as an employment agency for permanent recruitment and an...

Customer Service, Complaints Handler required to join our established client on a temp to perm basis asap. Hourly rate is based on a salary of between £26,436 - £28,000. Candidates who prefer a micro-managed environment will not be right for this role. The position is ideal for an individual who is not afraid to ask questions, works to their own initiative, and is confident to get stuck in. Hours of work will be Monday - Friday, 8.00am - 5.00pm. Duties: First point of contact for customer queries Manage customer queries and complaints from initial contact through to resolution Keep customers informed with clear, accurate and timely updates Proactively contact customers to arrange and confirm upcoming appointments Investigate customer concerns by working closely with planners, supervisors and operational teams Identify root causes of complaints and support corrective actions Escalate complex or high-risk issues where appropriate Maintain accurate records using CRM and operational...

IT Configuration Administrator Location: Dunstable - Hybrid, 3 days office / 2 days home Duration: 2 months initial contract Pay Rate: £250 Per Day Inside IR35 The Role I am working with a longstanding client who are one of the world's largest and most well known solutions companies. Amongst their customers is one of the UK's biggest hospitality businesses and they are looking for an IT Configuration Administrator to support the maintenance and improvement of Configuration Management and service information held within the ServiceNow platform. The main areas of focus will be administration, data quality & record maintenance and you will work with IT teams to gather missing information, check the accuracy of existing records and update Configuration Items, Services and Service Offerings within ServiceNow. Whilst this is not a technical CMDB design or Service Mapping position a really good level of attention to detail and IT skillset is vital as It is an administration...

Part-Time Customer Service Co-Ordinator Location: Chelmsford Contract Type: Temporary Are you passionate about delivering exceptional customer service? Do you thrive in a environment where your skills can make a real difference? Our client, a leading organisation in their sector, is seeking a motivated and enthusiastic Part-Time Customer Service Co-Ordinator to join their vibrant team on Mondays and Fridays on a temporary ongoing basis. Key Responsibilities: Serve as the first point of contact for customers, providing friendly and efficient service. Manage customer inquiries and resolve issues promptly and effectively. Co-ordinating work for engineers as part of a small team. Maintain accurate records of customer interactions and feedback. Collaborate with team members to enhance customer experience. Assist in the development and implementation of service improvement initiatives. Ideal Candidate: Previous experience in customer service or a similar role is preferred....

Customer Service Advisor Hybrid 2/3 split  £13.94/ph Shifts between 8 am and 9 pm, including 1 weekend in 4 We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping...

Customer Service Advisor – Milton Keynes Location: Bletchley, Milton Keynes Salary: £12.71 per hou Hours: Monday–Friday 8:00-17:00 or 9:00-18:00 every other Saturday from 8:00-13:00 We’re Hiring – Customer Service Advisor Are you an experienced customer service professional who enjoys helping customers, solving problems and working in a fast-paced environment? We are currently recruiting for a Customer Service Advisor to join a friendly, customer-focused team based in Bletchley, Milton Keynes. About the Role As a Customer Service Advisor, you will be responsible for providing excellent customer support and ensuring enquiries and issues are dealt with quickly and professionally. Your duties will include: * Responding to customer enquiries via phone, email and ticketing systems * Handling and resolving customer issues and complaints * Managing customer orders, queries, returns and repairs * Assisting with parcel tracking and delivery enquiries * Providing a...

IT Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing professional development. Service Delivery: Act as the guardian of SLAs (Service Level Agreements), ensuring incidents and requests are categorised, prioritised, and resolved within target timeframes. Escalation Management: Serve as the first point of contact for technical and procedural escalations, ensuring complex issues are moved to the correct...