17 jobs found in Falmouth

Customer Service Advisor St Ives, Cambridgeshire | £12.71 per hour | Full Time | Temporary to Permanent Start Date: September 2026 and beyond Full time in the office, 8am – 17:30pm **Multiple Positions Available** Interaction Recruitment is delighted to be working in partnership with our client to recruit a number of Customer Service Advisors to join their team ahead of their busiest period of the year. This is an excellent opportunity to join a well-established organisation that prides itself on delivering an exceptional customer experience. If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term opportunity with genuine career prospects, we'd love to hear from you. These are ongoing temporary positions with the opportunity to become permanent for the right candidates. The Role As a Customer Service Advisor, you will be the first point of contact for customers, providing a professional, friendly and efficient service while handling...

Service Improvement Advocate 📢 📍 Exeter, Weston-super-Mare or Tolvaddon (Hybrid Working) 💰 £33,163 per annum 🕒 37 hours per week, Monday–Friday 📄 Fixed-Term Contract until February 2027 Do you have experience handling customer complaints and a passion for improving services? We're looking for a Service Improvement Advocate to help drive positive change by resolving complex customer issues and using feedback to improve service delivery. Key Responsibilities: ✔️ Manage customer feedback, complaints and compliments professionally and efficiently ✔️ Investigate complex cases, gather evidence and work with colleagues to achieve positive outcomes ✔️ Promote best practice in complaint handling and customer service standards ✔️ Identify trends and root causes to support continuous service improvement ✔️ Develop improvement plans that enhance the customer experience What We're Looking For: ✅ Experience managing customer complaints or escalated customer enquiries ✅ Strong customer...

Customer Feedback Officer Exeter - hybrid working 6 month contract £33,163 per annum 37 hours per week Sellick Partnership are recruiting for a Customer Feedback Officer to join a social housing organisation on a 6 month contract. This role focuses on handling customer feedback, including complaints and compliments. You will work collaboratively across the business, helping resolve issues, identify root causes, and contribute to service improvements. Key Responsibilities of the Customer Feedback Officer include: Tailor support services to proactively reduce complaints and increase customer satisfaction. Collaborate with colleagues to perform thorough investigations, analyse evidence, and achieve satisfactory resolutions. Advocate for our complaints policy and the Housing Ombudsman Complaint Handling Code, ensuring all colleagues understand and apply these standards. Review customer feedback to develop actionable improvement plans and support a high-performance team...

We are looking for an organised, compassionate and proactive Triage Officer to join a busy Work & Skills team in Rhondda. This is an excellent opportunity for someone with strong customer service and administration experience who enjoys supporting people and helping them access the right employment and skills services. You'll be the first point of contact for referrals, ensuring individuals receive the most appropriate support while working closely with internal teams and external partner organisations. * Location: Ty Elai, Heol Dinas Isaf, Tonypandy, Rhondda Cynon Taf, CF40 1NY * Pay: £18.62 per hour (Umbrella) * Contract: 15 Weeks+ * Start Date: ASAP * Working Pattern: Hybrid – Typically 3 days in the office and 2 days working remotely Key Responsibilities: * Act as the first point of contact for client referrals via telephone, email and community settings. * Triage referrals and direct clients to the most appropriate employment and support services....

Credit Controller (12-Month Fixed-Term Contract) Location: Bristol (Hybrid) Salary: Up to £30,000 per annum We're recruiting for an experienced Credit Controller to join a growing finance team on a 12-month fixed-term contract. This is an excellent opportunity for someone who is confident, proactive and able to make an immediate impact within a busy finance function. This role is heavily focused on debt collection and reducing aged debt, so we're looking for someone who isn't afraid to pick up the phone, build relationships with customers and confidently manage difficult conversations to secure payment. Key Responsibilities Manage a portfolio of customer accounts, ensuring outstanding debt is collected within agreed payment terms. Proactively chase overdue invoices by telephone and email to maximise cash collection. Build strong customer relationships while maintaining a firm and professional approach to collections. Investigate and resolve invoice queries to remove barriers...

Hays are supporting a large public sector organisation to recruit an End User Support contractor working on a number of large-scale IT projects. The role is Bristol / Southwest and will be on site. Initially, the role will be offered on a 6-month contract, but this could extend. Pay rate depending on experience but likely to be £175 - £250pd depending on experience (IR35 TBC). To be considered for the role, you will ideally need existing Security Clearance. However, NPPV3 would be preferred and would fast track onboarding. This will be a varied role where you will work across multiple infrastructure / EUS projects at a time, alongside supporting BAU hardware & desktop support across multiple locations in the Bristol region. Skills & Experience Experience building, supporting and repairing laptops, desktops and mobile devices. Knowledge of Windows, Microsoft 365 and hardware deployment. Ability to support IT projects and large-scale technology rollouts. Strong...

Customer Service Advisor Location: Poole, Dorset Hours: Monday to Friday (Shifts between 8:00am – 6:00pm) Salary: £25,500 – £26,000 per annum Contract: (5 Month Fixed Term Contract) About the Opportunity We are delighted to be partnering with a well-established national organisation based in Poole. Known for their high standards of service and supportive working culture, they are seeking Customer Service Advisors to join their core operations team. This is a varied, hands-on role ideal for someone who enjoys a diverse workload and interacting with people. Working across key support functions, you will play a central role in delivering reliable, high-quality assistance to clients, members, and external stakeholders. If you are looking for a steady, rewarding role with a trusted local employer, this position offers an excellent platform to apply your administrative and customer service skills. Key Responsibilities * Customer Support: Providing clear, helpful assistance...

Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a temporary basis. You will support customers across telephone, email, live chat and social media, answering a wide variety of queries relating to products, orders and installations. You will take ownership of each enquiry, working to resolve questions and complaints effectively while delivering a positive customer experience. Package for a Customer Service Advisor: Salary: £12.74-£13.46 per hour, depending on experience Hours: 40 hours per week, Monday to Saturday. Saturdays are worked on a rota, with a day off during the week Contract: Temporary Location: Bath, hybrid Varied, multichannel customer service role Opportunity to develop your complaint-handling and problem-solving experience Supportive and collaborative working environment Saturday shifts balanced with a weekday offKey Responsibilities of a Customer Service Advisor: Responding...

Experienced and professional Waste & Recycling Operative required to work with a leading and highly reputable organisation. My client requires an experienced Waste & Recycling Operative to join their award-winning environmental services division on an ongoing temporary contract. Are you looking to work with a prestigious and well-known employer? Please see below details. Location: Monmouthshire Pay: £16.78 per hour (Paid weekly via umbrella) Hours: 37 Hours Start Date: ASAP Duration: Ongoing Waste & Recycling Operative Collect domestic and commercial waste and recycling in line with scheduled collection routes Collect food, garden, residual, hygiene and dry recycling from households and businesses Return bins and receptacles safely after collections, ensuring public areas remain clean and accessible Complete assisted collections and additional allocated collections as required Monitor and report contaminated recycling in accordance with procedures Deliver a...

Pertemps Swindon are currently recruiting for an Weekend Inbound Call Handler for our Nationally recognised client in Swindon, SN3. 9am – 5pm Saturday and 11am – 5pm Sunday £12.71 per hour Ongoing Temporary position, with potential to become long term About the Weekend Inbound Call Handler Job Be the first point of contact for incoming telephone enquiries Provide excellent customer service while understanding the reason for the call and passing to the appropriate team Taking clear messages and passing to relevant colleagues As an Weekend Inbound Call Handler, you will need the following skills and/or experience: Previous customer service experience within a call centre environment Excellent communication, customer service skills and telephone manner Ability to work independently during busy periods Interested in this new opportunity? Then click apply now! Or contact the Pertemps Swindon office and speak Nigel or Aleks

Pertemps Swindon are currently recruiting for an Inbound Call Handler for our Nationally recognised client in Swindon, SN3. 9am – 5pm £12.71 per hour Monday – Friday, occasional weekend cover Ongoing Temporary position, with potential to become long termAbout the Inbound Call Handler Job Be the first point of contact for incoming telephone enquiries Provide excellent customer service while understanding the reason for the call and passing to the appropriate team Taking clear messages and passing to relevant colleaguesAs an Inbound Call Handler, you will need the following skills and/or experience: Previous customer service experience within a call centre environment Excellent communication, customer service skills and telephone manner Ability to work independently during busy periodsInterested in this new opportunity? Then click apply now! Or contact the Pertemps Swindon office and speak Nigel or Aleks

Pertemps Swindon are recruiting for Customer Service Representative’s to join our logistics client on the outskirts of Swindon, RG17. Temporary to Permanent Monday - Friday dayshift £26,000 – 30,000 d.o.e OWN TRANSPORT ESSENTIAL DUE TO LOCATIONAbout the Customer Service Representative’s job  Be the first point of contact for customer queries, via email and phone Responsible for the management of a select number of customer accounts Handle any order, delivery and invoice issues with accounts Develop and maintain strong relationships with customersThe right Customer Service Representative’s candidate Proven experience of handling customer accounts and queries Experience within the logistics sector Excellent and timely communication skills both written and verbal Ability to handle and prioritise own workload in a fast paced environmentIf you would like to speak to us about this great opportunity, please click apply or contact Nigel or Aleks in the Pertemps Swindon office

Customer Service Lead Specialist Location: Newbury Contract Type: Temporary Ongoing Hours: 35.5 hours per week, Monday - Friday Pay Rate: £14.50 per hour Position Summary The Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing service contracts and mentoring team members. This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company's success. Key Responsibilities Manage repair and work orders Organise returns and collections, handle proof of delivery and pricing queries Respond to incoming emails and phone calls professionally Maintain communication with internal and external customers Investigate and resolve invoice and billing disputes Support colleagues across multiple service processes and technical areas Mentor and assist in training junior team members Required Qualifications & Experience Essential: Previous experience in...

Customer Service Administrator  Pertemps are currently recruiting for numerous Helpdesk / Customer Service Administrators to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position. we have a number of shifts available: Tuesday to Saturday: 13:30–22:00 Sunday to Thursday: 13:30–22:00 Responsibilities as a Helpdesk / Customer Service Administrator: Answering telephone calls and emails Logging queries on the companies CRM system Dealing with any live issues and investigating discrepancies Completing KPI trackers and performance reports Collate information and update business system Chase internal teams to find query resolutions Building and maintaining solid relationships with depots and customers Requirements for this position: Previous experience in a customer facing role Confident speaking over the phone Analytical working approach Experience and knowledge of Microsoft packages The Role: £12.71...

Customer Service Administrator Location: Evesham Contract Type: Temporary (for up to 12 months, subject to business requirements) Start Date: ASAP About the Role We are looking for a highly motivated and customer-focused Customer Service Administrator to join our clients team in Evesham. As the central point of contact for customers, you will play a key role in delivering an exceptional customer experience while managing the end-to-end order process. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is passionate about providing outstanding service. You will work closely with both customers and internal departments to ensure orders are fulfilled efficiently and customer expectations are consistently exceeded. Key Responsibilities Manage the complete order process from receipt through to delivery using CRM and ERP systems. Work closely with Planning, Supply Chain, Production, Logistics, Finance,...

Position Service Desk Manager (Information Technology) Location County Hall, Chichester, PO19 1RQ Start Date ASAP Contract Duration 01 September 2026 – 31 March 2027 Working Hours 37 hours per week, Monday to Friday, 09:00 – 17:00 Pay Rate £33.26 per hour Job Reference (phone number removed) Job Responsibilities Manage the day-to-day operations of the IT Service Desk. Lead and support the Service Desk team to deliver effective IT support. Ensure service requests and incidents are handled within agreed service levels. Monitor service performance and identify areas for improvement. Maintain strong communication with internal teams, stakeholders, and service users. Support the implementation of IT service improvements and processes. Ensure accurate reporting and documentation of service desk activities. Promote good customer service practices across IT support functions. Person Specification Must-Have Requirements Proven experience managing or leading...

Customer Service Administrator Location: Near Kidderminster Hours: Monday to Friday, 9:00am - 5:00pm Pay Rate: £13.30 per hour Contract: 12-week temp to perm We are currently recruiting for a Customer Service Administrator to join a friendly, office-based team. This is an excellent opportunity for someone seeking long-term employment within a stable business, with full training provided. The role will involve: Handling incoming and outgoing telephone calls Providing a high level of customer service Using computer systems to manage information and day-to-day tasks Supporting the wider team in a fast-paced office environment The ideal candidate will: Be a confident and friendly people person Have good computer skills Demonstrate a professional and polite telephone manner Be willing to learn and develop Be flexible and able to cope well under pressure Be looking for a long-term role Live locally to Kidderminster, Stourport or Bewdley Have their own transport (advantageous,...