11 jobs found in Gaydon

Berry Recruitment are NOW hiring for a committed and experienced Temporary Consumer Service Representative to work for a company in Banbury on an ongoing basis. Role: Temporary Consumer Service Representative Salary: £26,000 per Annum Location: Banbury Key Responsibilities of the Consumer Service Representative: Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms. Follows through to resolution, carrying out outbound calls as and when required. Handles and responds to all complaints received in an appropriate manner and in line with Keter complaints policy. Maintains accurate records inputting on-line and telephone orders, monitoring and reporting on supply issues. Investigates queries and issues including the ordering of parts and/or refunds. Escalates when appropriate. Develops a vast knowledge of the full product range. Processes and confirms payments. Processes orders...

IT Support Technician Rate - £250 (A Day) Duration - 6 Months (Initially) Location - Coventry Ir35 - Inside (Must use an umbrella company) As a Support Technician, you will be the central point of contact for all technology support on-site. You will be customer focused, using communication skills and technical knowledge to deliver an outstanding service. You will have a deep technical knowledge of Microsoft applications, including Windows 11 and Office365, and x64 hardware, to enable you to fix as many problems as possible independently. You will develop and maintain good working relationships with other technical colleagues, only passing complex problems which cannot immediately be resolved to their technology teams. The purpose of the role As a Technician, you will work alongside other technicians providing face to face and remote support, playing a major part in this step change of our ways of working. You'll be customer focused and have exceptional customer...

AMJ Recruitment are looking for a Customer Care Advisor to join our valued Manufacturing/Distribution Client based in Nuneaton. Pay Rate - £13.86 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - Monday 18th May Experience - Customer Service or Admin experience is essential. Role Overview: As a CX Customer Care Advisor at our Client, you will play a key role in delivering a high standard of service to our customers. You’ll be responsible for managing customer enquiries across multiple channels, including telephone, email, live chat, and social media. Job Role: • Act as the first point of contact for customer enquiries, providing accurate and timely information across all communication channels. • Take full ownership of customer issues, ensuring they are resolved efficiently and to a high standard, including appropriate escalation where necessary. • Support customers in understanding product...

Enjoy helping people and building new skills? If you're looking to gain valuable customer experience with the UK's best bank, as voted by Forbes 2026, this could be a great opportunity for you. On behalf of Nationwide, AMS is recruiting Inbound Banking Customer Service Advisors on a 12‑month temporary contract. As an Inbound Banking Customer Service Advisor, you'll be the first point of contact for our customers, supporting them over the phone with their everyday banking needs. We're looking for people who are empathetic, understanding and genuinely care about delivering a great customer experience. If you take pride in helping others and want to make a positive difference, this could be the role for you. You'll receive full training, along with the support of a friendly and experienced team who will coach and guide you, ensuring you have everything you need to succeed in your role. We're offering a £13.87 hourly rate, working between 8am - 8pm Monday to Sunday. Hybrid...

We are seeking an experienced Business Rates Officer to join our Revenues service and support the effective administration, billing and collection of Non-Domestic Rates. This role is ideal for someone with strong technical knowledge of Business Rates who is confident working in a busy local authority environment and experienced in using Academy Systems. The Role You will be responsible for the day-to-day administration of Business Rates accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role will involve working closely with colleagues across Revenues and Finance to maximise income collection and support local businesses. Key Responsibilities * Administer and maintain Business Rates accounts, including billing, amendments and reliefs * Process and apply Business Rates reliefs and exemptions in line with legislation * Undertake recovery action in accordance with council policies and statutory...

Helpdesk Supervisor Full Time - 37.5 hours per week Fully Onsite We are currently recruiting for a Helpdesk Supervisor to join a client team based at Midlands Metropolitan University Hospital. This role sits within a busy facilities management environment supporting a large healthcare estate. The Helpdesk Supervisor will be responsible for overseeing the day-to-day operation of the helpdesk function, ensuring the efficient management of all reactive and planned maintenance requests across the contract. The role will involve supporting and guiding the helpdesk team, maintaining service standards, and ensuring effective delivery of service in line with contractual requirements. Key Responsibilities: Oversee the daily operation of the helpdesk function within a facilities management contract Support, guide, and supervise helpdesk operators to ensure consistent service delivery Manage and monitor workflow, ensuring all requests are logged, allocated, and progressed correctly...

Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 12 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Income Collection Assistant Location: Civic Centre, Walsall, WS1 1DA Pay Rate: £14.82 - £15.31 per hour PAYE depending on experience Contract: Temporary basis, 3-6 months, with potential to extend Hours: 37 hours per week, Monday to Friday 3 positions available About the Role Opus People Solutions are currently recruiting on behalf of our Client, Walsall Council, for Income Collection Assistants to join a busy and supportive team. This is an excellent opportunity for experienced credit control or debt recovery professionals to support the collection of outstanding income while delivering a professional and customer-focused service. You will be responsible for managing a portfolio of debt cases and using a range of recovery methods to maximise income collection. Key Responsibilities Recover outstanding income owed to the Council through effective credit control and debt recovery activities Contact customers via telephone, email, and written correspondence to secure...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 21.05.26 Start Date - 08.06.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer the...

Are you passionate about technology and love helping others? Are you looking for an opportunity to forge a career within IT? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have the perfect opportunity for you! The role: 🌟1st Line Support 🌟Help Desk 🌟IT Support Technician 🌟IMMEDIATE START 🌟 💰£14.29ph (Circa £ 26,000) 📍 Swindon - on site 3 days per week (🌟NON - NEGOTIABLE 🌟) ⌚ 35 hours per week. (Temporary 6 months with the possibility to go Permanent) Efficiently log IT incidents and service requests using our ticket system. Manage calls to the highest quality standard, including using a standard greeting, correct triage of calls, and explaining next steps when necessary. Perform remote troubleshooting through diagnostic techniques and ensure high-standard triaging of calls. Support a variety of technologies including Audio Visual systems, desk and mobile phones, laptops, Microsoft Dynamics, Office 365, and in-house applications....