22 jobs found in Glasgow

Your new company We are currently recruiting for a Factoring Assistant to join a well-established Housing Association in Glasgow. This is an excellent opportunity to join a busy and customer-focused team, supporting the delivery of high-quality factoring services to homeowners and residents.This is a varied, fast-paced role suited to someone with experience within social housing or property management. Your new role Act as a first point of contact for factoring customers, handling enquiries via phone and email relating to service charges, common repairs and estate issues. Support the delivery of an efficient factoring service, ensuring a high standard of customer care at all times Assist with the preparation and issue of quarterly factoring invoices, ensuring accuracy and timeliness Handle invoice queries and support resolution of customer concerns Support arrears and debt recovery processes, including monitoring accounts, issuing correspondence, and contacting customers...

Customer Service Coordinator Location: Paisley, Glasgow Pay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week) + Bonus Working Hours: Monday to Friday, 9:00am - 5:30pm Work Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite training Parking: On-site parking available Start Date: As soon as possible Contract Type: Minimum 6-month temporary contract (with potential for extension) Role Overview A global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries. You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions. Key Responsibilities Process customer orders accurately and...

JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across...

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: £13.98 Enhanced: £16.23 (hours worked 20:00 - 00:00) Overtime: £20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight £23.22 Hours: Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement...

Customer Service Advisor - Temporary Opportunity (4 Weeks + Potential Extension) Are you fully flexible Monday to Sunday and happy working a variety of shifts? If so, this could be a fantastic opportunity to join a forward-thinking organisation in a supportive and professional environment. We're looking for friendly and motivated individuals to join our team as Customer Service Advisors. Based in a modern, welcoming office with free on-site parking, you'll play a key role in delivering excellent support to customers and service users. There is also potential for the role to extend beyond the initial 4-week assignment for the right candidates. What you'll be doing: Handling inbound customer service enquiries with professionalism and care Completing administrative tasks such as data entry, email correspondence, and electronic filing Updating internal systems accurately and efficientlyWhat we're looking for: Previous customer service experience (retail, hospitality, or contact...

JOB TITLE: Customer Service Advisor PAY: £14.40p/hr LOCATION: Dundee HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at 2 days per week, or 40% of our time, in our office. We'll just need your commitment to 35 hours across Mon-Fri (9.00am-5pm). The first 2 weeks will be 100% office based for training. START DATE: 3rd August CONTRACT: 6 months About this opportunity Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our investment customers? Our Investment Customer Services function plays a vital role in supporting customers with their queries, concerns, and formal complaints. Ensuring complaints are handled accurately and efficiently is key to delivering fair customer outcomes. We're currently looking for people who care about customers to join our Complaints Support team at Lloyds Banking Group. As a Customer Service Advisor,...

IT Helpdesk - Customer Service Location: Hillview House, 61 Church Road, Newtownabbey, BT36 7LQ Hours: Monday to Friday, 8am-5pm. Contract: Temporary ongoing Pay: £14.50 per hour, effective from April 2026 Start Date: 05/05/2026 We are seeking four IT Service Desk Analysts to provide first-line support within a busy, phone-based service desk environment. The role focuses primarily on "log and refer" activity, capturing incidents and service requests, and routing them to the appropriate support teams. You will act as the first point of contact for users, delivering a professional and efficient service while adhering to defined processes and service levels. Key Responsibilities · Act as the initial point of contact for all incoming phone-based IT queries and issues. · Log incidents and service requests accurately into the service management system. · Perform initial triage and refer tickets to the correct group to resolve. · Provide clear, concise communication to users...

Works Scheduler (Temp Ongoing) Newcastle-upon-Tyne Full-time, Temporary (Ongoing) £19.26 umbrella 37 hours per week (Monday - Friday) Working Pattern: Week 1: 8:00am - 4:00pm Week 2: 10:00am - 6:00pmWe are currently recruiting for a Works Scheduler on a temp, ongoing basis, offering an exciting opportunity to join a busy and customer-focused team. In this role, you will be responsible for coordinating and scheduling repair and maintenance works, ensuring operatives are effectively deployed, and services are delivered efficiently. Key Responsibilities of the Work Scheduler Schedule and allocate work to operatives within agreed timeframes Manage inbound and outbound calls to arrange customer appointments Monitor workloads and adjust schedules to maximise productivity Maintain accurate, up-to-date records across internal systems Liaise with internal teams to track repairs, materials, and progress Deliver excellent customer service and resolve queries or complaintsThe...

IT Service Desk Analyst Chester-le-Street - Fully Onsite Up to 12 Week Contract £150+ per day(umbrella) One of my clients' is looking for an experienced IT Service Desk Analyst to join their team on a temporary contract, which could last up to 12 weeks. This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email and ServiceNow ticketing system. This will be covering a busy service desk, with the shifts starting at either 6:30am or 4pm You will have a background of working within a busy IT Service Desk environment and comfortable in providing support to all levels of end users. Due to the short term nature of the requirement, my client is looking for someone who can hit the ground running, requiring minimal supervision training etc. Key Skills * IT Service Call Management * Remote service * Active directory Administration * Understanding of TCP/IP, DHCP and DNS. * IOS and android device setup and support * Microsoft...

We are seeking a motivated Helpdesk Advisor to join a temporary role in the energy & natural resources sector. This position involves providing exceptional customer service and resolving inquiries efficiently in a fast-paced environment. Client Details This role is with a respected organisation who are a leader in their sector. The company is focused on meeting customer needs through efficient service delivery and operational excellence. Description Respond promptly to customer inquiries via phone, email, and other communication channels. Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards....

The Role Our client based in Keighley is looking to recruit a reliable and customer-focused Full -Time Call Centre Operative to join their busy team. The hours of work are Monday to Friday 1.30pm to 10pm with a one in three rota weekends (time off given for rota weekend) This is an excellent opportunity for someone with previous customer service telephone experience who enjoys working in a fast-paced environment and has strong administrative and communication skills. Key Responsibilities • Handling high volume incoming telephone calls professionally and efficiently • Providing excellent customer service at all times • Carrying out general administrative duties • Accurate data entry and record maintenance • Liaising with engineers and coordinating appointments/work schedules • Updating internal systems and ensuring information is recorded correctly Candidate Requirements • Previous customer service or call centre experience is essential • Strong communication and...

Part-Time Call Centre Operative Location: Keighley Pay Rate: £12.71 per hour Hours: 3:00pm – 7:00pm, Monday to Friday, plus 1 in 3 weekends Contract: Temporary ongoing with the potential to become permanent for the right candidate Start Date: Immediate The Role Our client based in Keighley is looking to recruit a reliable and customer-focused Part-Time Call Centre Operative to join their busy team. This is an excellent opportunity for someone with previous customer service experience who enjoys working in a fast-paced environment and has strong administrative and communication skills. Key Responsibilities • Handling incoming telephone calls professionally and efficiently • Providing excellent customer service at all times • Carrying out general administrative duties • Accurate data entry and record maintenance • Liaising with engineers and coordinating appointments/work schedules • Updating internal systems and ensuring information is recorded correctly Candidate...

We are working with our client in Keighley to recruit a number of call centre agents who are not phased by answering high volume in coming calls and resolving problems on a daily basis. We have full and part time positions and you will be expected to work one in three weekends but get Rota days off the week before. Candidates must be computer literate, have a welcoming and friendly telephone manner and be used to working in a team who all support each other. You will be reliable, punctual and above all loyal as these positions are temporary to permanent. Full training and ongoing support are on offer with this role. To be assessed on the telephone please telephone Sally or Hannah as soon as possible on (phone number removed). Once assessed we will advise on the next stage

Customer Service Advisor Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Trafford Park, Stretford, Manchester M41 7HA Working Pattern: Office-based Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only)Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Off, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call...

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Tailored Recruitment Partners are working with an a logistics business in Bradford to recuit a Customer Service Advisor on a temporary to permanent basis. Reporting into the Customer Service Manager your daily duties will include: * Process and manage customer bookings accurately and efficiently. * Act as the primary point of contact for customers, providing exceptional service and support. * Build and maintain strong relationships with customers, partners, and key accounts. * Manage customer enquiries, concerns, and complaints in a professional and timely manner. * Liaise with internal departments to resolve customer issues and ensure satisfactory outcomes. * Ensure customer requirements are consistently met while delivering a high standard of service. * Support client retention initiatives by fostering positive customer relationships. * Produce and maintain KPI reports and performance metrics where required. * Assist with a variety of customer service...

Regional Customer Services Manager North West Region, Warrington, WA3 6YF Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Regional Customer Services Manager to join our team in the North West region on a Fixed Term Contract for 14 months. The role of Regional Customer Services Manager will see you lead and direct the regional Customer Services function, ensuring high‑quality service delivery, effective workflow, and consistently positive customer outcomes across the full post‑completion customer journey. The role has overall accountability for operational performance, customer satisfaction, warranty and NHBC obligations, cost control,...

£12.21 per hour plus monthly bonus Must be fully flexible Monday to Sunday 7am-11pm 35 hours per week Based in Manchester (Media City) We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in Media City - Salford Quays in Manchester. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Manchester is ideally located in a central area which has exceptional public transport links via Tram, bus and Train Role: We are currently recruiting for the RAC for a Call Centre Customer Service Advisor to join their Customer Service team. This role will see you dealing with customers currently having issues with their vehcile which are suspected to be able to be resolved remotely via phone call. Through excellent customer service and clear communication, you will aim to work with the customer to remotely remedy their issues. -Answering inbound calls from customers...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is...

Join Our Team as an Operations Manager (Collections)! Are you a dynamic leader with a passion for operational excellence in the financial sector? We're seeking an enthusiastic Operations Manager, if you're ready to take your career to the next level in a stimulating environment, we want to hear from you! About Us: We pride ourselves on providing top-notch financial services and insurance solutions. Our commitment to innovation and excellence drives us to continuously improve, and we're looking for a talented individual to help us enhance our collections operations. Position Details: Job Title: Operations Manager (Collections) Contract Type: Permanent Annual Salary: Up to £35,000 Working Pattern: Full Time Driving Required: Yes What You'll Do: As the Operations Manager, you will play a crucial role in optimising our collections processes and leading a dedicated team. Your responsibilities will include: Managing day-to-day operations of the collections team to ensure...