43 jobs found in Grantham

Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client’s friendly vibrant team on a temporary basis! Their customers are important to them and they are proud to provide the best service to them and make them their main priority. You will be right at the very centre of it! You will be the first point of contact for our customers; confidently delivering a great service with a smile is second nature. Based at their office in Beaumont Leys you will be responsible for the below: * Dealing with B2B and B2C customers, processing orders and queries for Ecommerce supplies and equipment delivery * Respond via phone, email and chat ensuring a correct understanding of the reason for the customer contact * Ensure that the question of the customer is answered and expectations managed to the highest standard * You will identify customer needs and effectively process all customer orders, as well as pre and after sales queries...

AMJ Recruitment are looking for a Customer Service Administrator to join our valued Client based in Nuneaton. Pay Rate - £13.31 per hour Shifts: 09:00am to 17:00pm (Mon-Thur) 09:00am to 16:00pm (Fri) - 35.25 hours per week. Term - Temp to Perm Start Date - ASAP Experience - Customer Service or Admin experience is essential. Job Role: - Registration of products - Print letters - Post letters - Care support registration inbox - Returned / undelivered letters update on Eagle - Scanning - Post sorting and communication - Reception overload phone calls re-direction - Visitor welcome, Providing cover for Reception - Dealing with all incoming letters and e-mails - Answering all incoming telephone calls - Providing support within the Administration team - Data input into company database, ensuring compliance to GDPR regulations - Processing of all types of payment for extended warranty - Creating service engineer visits for the Council and Housing association To apply, please...

Customer Service Advisor Solihull             £13.90ph We are currently looking for experienced Customer Service Advisors to come in and join our client based in Solihull. Fully on-Site Working hours: 10am - 5pm; 5 days a week.  Customer Advisor required to support phones on a full time basis to deal with enquiries Contact Centre experience would be ideal. Need to be able to work in a fast paced environment To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 18 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will...

Job Title: Customer Service Coordinator (Temporary 3 Months) Location: Mildenhall Hours: Monday to Friday, 9:00am 5:00pm Pay Rate: £13 per hour Overview We are recruiting for a Customer Service Coordinator to join a busy and supportive team in Mildenhall on a 3-month temporary contract. This is a full-time, office-based role suited to someone who is organised, proactive, and confident communicating with customers. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Processing orders accurately and efficiently Coordinating with internal departments to ensure timely delivery of products/services Resolving customer queries and complaints in a professional manner Updating and maintaining accurate records on internal systems Supporting the wider team with administrative duties as required Skills & Experience Required Previous experience in a customer service or coordination role Strong communication skills, both written and...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Sewell Wallis is currently recruiting for a temporary Customer Service Administrator to join a fantastic, growing West Yorkshire business based within the South Leeds area. The successful candidate will be a key member of the service team and will be mentored and supported by an extremely knowledgeable and friendly Team Leader. This company offers long term progression for hard working individuals and really do like to develop and promote from within. This is an excellent opportunity to join a close-knit company that has a family feel about it. This is an excellent business for someone looking to prove themselves and develop their career. The ideal Customer Service Administrator candidate will have experience of working within a customer service focused role and will be comfortable making and receiving both inbound and outbound calls. Full training and support will be given and the company provide free parking and a fun, friendly working environment. What will you be doing?...

Customer Service Advisor Telford Temporary for 3 months possibly longer £12.30 per hour Monday-Friday 8:30am-5pm, 37.5 hours per week Our well-established client in Telford is looking for a Customer Service Advisor to join their team on a temporary basis. The role is anticipated to last for 3 months and possibly longer for the right candidate. The role will be based in a clean modern office environment within a friendly and supportive team. Responsibilities and duties will include, but not limited to: * Handle incoming customer calls and provide clear, professional assistance * Book and manage appointments related to customer enquiries and service needs * Complete any invoice‑related administrative tasks * Respond to customer enquiries in writing, ensuring timely and helpful communication * Represent the company positively by using strong product knowledge to build trust and enhance customer experience * Maintain accurate and up‑to‑date customer records *...

Full-Time Customer Service Administrator - Immediate Start Shifts: * Main shifts rotated: - 08:00 - 16:00, 10:00 - 18:00, 12:00 - 20:00 * Flexibility required to occasionally work the weekend shifts Contract Type: Temp-to-Perm, Full-Time Location: Norwich - fully office based Start Date: ASAP We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a full-time, temp-to-perm basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support. Key Responsibilities: Responding to customer enquiries via phone and email Processing orders and maintaining accurate records Supporting the admin team with general office tasks Ensuring a smooth and professional customer experienceRequirements: Strong communication and organisational skills Good attention to detail Confident using Microsoft Office Previous experience in customer service or administration is desirableApply...

Customer Service Assistant Location: Tyldesley Department: Customer Service Contract: Temporary – 3 Months Reports to: Customer Service Representative The Role An established organisation based in Tyldesley is seeking a capable and organised Customer Service Assistant to join their team on a three month temporary contract. This position plays an important part in ensuring customer operations run smoothly. You will focus on accurate order processing, forward planning of despatches and clear communication around shipments. By taking ownership of structured, process led tasks, you will enable the wider Customer Service team to concentrate on managing key accounts and more complex customer requirements. This role would suit someone who enjoys working methodically, takes pride in accuracy and understands the importance of getting the detail right. Key Responsibilities Order Management and System Processing Accurately enter and manage customer orders within CRM and ERP...

Housing Benefits Customer Service Officer – Brent Permanent £31,000.00 – 39,000.00 depending on experience Full time The Role As a front-line Customer Service Officer, you will be the primary point of contact for residents navigating complex financial support systems. Our team handles a high volume of enquiries—averaging 150 calls per day. You will be responsible for providing expert advice and guidance on a wide range of sensitive issues, including: Complex Enquiries: Explaining housing benefit entitlement and navigating overpayment recovery processes. Guidance & Support: Assisting customers with income maximisation and identifying eligibility for additional support. Technical Accuracy: Using multiple specialist IT systems simultaneously to update records and calculate entitlements in real-time. What We Are Looking For Multi-Tasking Experts: You must have strong IT skills and be comfortable toggling between several applications while managing a live call....

Customer Service Administrator (ongoing temporary) Chester £14.10 per hour Our client based in Chester city are seeking a detail-oriented and organised Customer Service Administrator to join their team on an ongoing temporary basis. The ideal candidate will be responsible for managing and maintaining data integrity, ensuring accurate data entry, and supporting customer service functions within the organisation. Monday-Friday. 9:00am-5:30pm. £14.10 per hour, paid weekly each Friday. Duties * Maintain and update databases with accurate information. * Communicate with customers via telephone, email and webchat * Perform data entry tasks with a high level of attention to detail. * Assist in the preparation of reports and documentation as required. * Utilise internal CRM software and Microsoft Office applications for various administrative tasks. * Manage clerical duties including filing, organising documents, and responding to correspondence. * Demonstrate...

Customer Service Advisor – Ledbury, Herefordshire Hours: 37 per week • Mon–Thurs: 08:30–17:00 (1 hour unpaid lunch) • Friday: 08:30–16:30 (1 hour unpaid lunch) Pay: £12.50 per hour Start: ASAP Location: Ledbury, Herefordshire Contract: Temporary ongoing  We are recruiting a Customer Service Advisor to join a small, friendly and fun team based in Ledbury. This is a fantastic opportunity for someone who enjoys speaking with customers and wants to work in a supportive, relaxed environment. What the role involves: Handling customer enquiries by phone and email Processing orders and updating customer details Using in‑house software systems (full training provided) Providing accurate information and delivering excellent customer support Working closely with a small team to ensure smooth daily operations General administrative tasks as requiredWhat we’re looking for: Previous customer service experience is desirable Strong communication skills and a friendly manner Willingness to...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Call Centre Customer Service Advisor – Complaints | Paddington | £17ph | Immediate Start 📍 Paddington, London (Office-Based – 5 Days Per Week) 💷 £17 per hour 🚀 Immediate Start Available We are recruiting for a growing, technology-led organisation expanding its Customer Service and Call Centre team in London. This opportunity is ideal for candidates with previous call centre or contact centre experience, particularly those confident handling customer complaints and escalations in a structured, fast-paced environment. The Role As a Customer Service Advisor, you will: * Handle inbound customer calls * Respond to customer emails and digital enquiries * Manage complaints and escalations professionally * Take ownership of cases from start to resolution * Update CRM systems and maintain accurate records * Deliver consistent, high-quality customer service This is a fully office-based role, working Monday to Friday in Paddington....

Collections Officer – Nottingham - NG / DE postcodes Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week that you are available to be on...

Contract ERP Support Specialist (IntactIQ) | Inside IR35 | 8‑week initial contract | Likely extension | Leicester or Remote Got solid IntactIQ experience and ready to jump into a busy ERP environment? Our client needs an immediate-impact ERP Support Contractor to step in while a team member is on long‑term leave. What you'll be doing You'll be the go‑to ERP expert handling: ✔️ Report requests ✔️ Process reviews ✔️ Testing improvements ✔️ Control desk activities ✔️ Form/layout updates ✔️ Workflow queries ✔️ Liaising directly with the IntactIQ vendor What we're looking for 2+ years' experience with IntactIQ (essential) Confident supporting users & improving processes Able to collaborate with the vendor and internal teams Ideally based near Leicester and able to work on site Remote considered if you can be onsite for the first week or two for onboardingThe deal Inside IR35 8 weeks initially, with strong potential to extend Fast start availableTo discuss in more...