16 jobs found in Grays

Role: Customer Service Advisor (Welsh Speaking) Location: Remote (UK) Work Model: Fully Remote Employment Type: 3‑month Contract We are seeking a Customer Service Advisor to join a leading global professional services company. In this role, you will provide back‑office support and customer care services, solving routine problems and ensuring smooth operations. The ideal candidate will bring strong communication skills, bilingual fluency in English and Welsh, and the ability to work effectively within a team under detailed guidance. This is an excellent opportunity for early‑career professionals looking to build experience in customer service within a supportive environment. Key Responsibilities Solve routine problems using precedent and general guidelines. Work closely with your team and direct supervisor, following detailed instructions. Ensure accuracy and professionalism in customer interactions. Contribute as an individual team member within a narrow scope of work....

Housing Services Officer Role in North London Housing Repairs / Admin and Scheduling Liaising with Tenants, Raising Repairs and scheduling appointments 36 hour week - Hybrid working (2 - 3 day a week from home) Fantastic Opportunity to join a supportive team - working in the North London Duties Experience of dealing with call in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. All jobs are responsible for responding directly to service users either providing information or assisting with service transactions. To contribute towards the overall service objectives and targets of the Housing Repairs Operational Team. Also, to achieve agreed service outcomes and outputs, and personal...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Customer Service Advisor- Rate- £12.21 per hour Location- Epsom Hours - 37.5 hours Mnnday to Froday Length of assignment - 12 weeks- Possible perm offer after 12 weeks Start date - 9th Febuary 2026 We are seeking fantastic customer service candidates for a client of ours based in central Epsom during a busy summer period! The position will involve taking inbound calls from members of the public regarding their membership, changing details and general enquiries. You will also be trained on web chat, email and social media enquiries, so your ability to compose professional written text is essential. You will have some experience within a customer service environment, be it another inbound call position, hospitality, or retail. If you are looking to make a move into a position where you build rapport and trust, then this is the one for you. Please apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! This role is temp with the opportunity to move on to a permanent contract. You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills and experience working in a similar role. Duties: Handle inbound calls from existing customers Building rapport with customers over the phone Troubleshooting technical issues Manage customer complaints when required Update CRM system on a daily basis Handle calls as quickly and efficiently as possible Experience: Excellent communication skills, both written and verbal Strong attention to detail Previous phone-based customer service experience Experience using a CRM software would be advantageous Positive attitude with customers and colleaguesPlease apply for a chance to be considered

Due to our continued success, we now require a Customer Service Administrator to join our team asap as we expand the business. The role will be working as part of our wider Customer Service and Administration team at our Frimley Head office which also houses our distribution team. Working for a well known online retail brand assisting with customer service for multiple brands, you will be assisting with a mixture of customer service tasks both administrative and over the phone/email/webchat. We offer weekly pay, free onsite parking and a modern and friendly team environment. The role would suit candidates with previous customer service experience either gained from an office, retail or hospitality role now seeking to secure a customer service and admin role within a purely office based environment. We will also consider applications from recent College or University leavers seeking their first office job or those looking to return to work after a gap in employment. Duties for the...

Job Title: Customer Service Advisor Location: Portslade, Brighton Contract: Temporary until the end of February (possible extension) Start Date: Tuesday, 10th February Pay Rate: £12.21 per hour Hours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week) The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date. Key responsibilities include: Making outbound calls using provided scripts Collecting and accurately recording service and pricing information Updating existing records and identifying discrepancies in data Reviewing and documenting differences between current data and information provided over the phone Maintaining a high level of attention to detail and consistency throughout all tasksWhat we're looking for: Previous experience in a customer service...

Role: IT Specialist (12 Month FTC) Salary: £33,000 - £38,000 Location: Basildon (5 days on site)   A UK-based organisation is seeking an IT Specialist to support its day-to-day IT operations and local technology environment. The role provides hands-on 1st and 2nd line support, ownership of incidents and service requests, and involvement in local IT initiatives and improvement activity.   Based 5 days per week on site in Basildon, the position supports primarily local users with some wider UK coverage as required. It offers exposure to a varied Microsoft-based environment spanning end-user support, infrastructure, security processes, and project work.   The role is initially offered on a 12-month fixed-term basis, with a strong opportunity to go permanent for the right candidate.   Key Responsibilities: Providing remote and onsite 1st and 2nd line IT support to internal users Owning incidents and service requests through to resolution, meeting agreed SLAs Acting as a point of...

Leasehold / Independent Living Officer – Essex – £22.68 LTD p/h – Temp to Perm Service Care Solutions are currently recruiting for an experienced Leasehold / Housing Officer to join a leading housing provider within their Independent Living (Retirement) service. This is a temp to perm opportunity, offering a stable long-term role supporting leaseholders aged 55+ across two schemes in Essex. Location & Hours Based at Sawbridgeworth Office (Monday, Wednesday, Friday) Ongar Scheme (Tuesday & Thursday – travel from Sawbridgeworth office) 25 hours per week – 8:00am – 1:00pm, Monday to Friday £22.68 LTD per hour Minimum 3 months temporary with strong potential to go permanentImportant Requirements Enhanced DBS required Full UK driving licence and access to a vehicle essential Mileage paid between sites only (not from home) Start date: ASAPRole Overview You will be responsible for delivering a high-quality housing and leasehold management service to residents within Independent...

Neighborhood Manager London (SE1)  – Hybrid £27.76ph Role purpose: A challenging role, part of a growing business and adding significant value by providing excellent customer service across the new organisation. The role requires natural ability to network and build effective relationships with key colleagues across the organization. The role requires a flexible approach, providing a local service which is tailored to the requirements of the individual and local community. Key results: To provide excellent personal customer service by working in partnership with internal and external stakeholders to ensure our customers’ needs are met and the departmental/team objectives are achieved. To ensure our homes and local communities are desirable places to live. To be “the face of Peabody” when out and about, representing the company positively. Role Responsibilities: To ensure properties are safe and compliance is maintained with the terms of the tenancy, lease or management...

Job Title: IT Helpdesk Support - Expert Location: London Duration: 10 Months Contract with Potential Extension Rate: £18.79 - £21.56 per hour Inside IR35 We are hiring an IT Helpdesk Support - Expert for a leading global financial services organisation. This is a 10-month contract role supporting end users through first-line and second line IT support. The successful candidate will act as the first point of contact for IT-related issues, ensuring incidents and service requests are resolved efficiently within agreed service levels, and will be comfortable working in a rotational shift environment. Key Responsibilities Provide first-line IT support via phone and service desk tools Troubleshoot application, hardware, software, and basic network issues Log, track, and resolve incidents and requests within SLAs Escalate complex issues and potential service outages Support IT changes and maintain accurate documentation Communicate system availability and outages to users Work...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Job Title: Microsoft Dynamics 365 Technical Consultant (D365 CE) Salary: £425–£500 per day (Outside IR35) Location: London – Hybrid working (2–3 days per week in the office) Work Type: Contract (6 months initial, strong likelihood of extension) Role: An enterprise organisation is undergoing a long-term transformation of its Microsoft Dynamics 365 Customer Engagement platform and is seeking an experienced Technical Consultant to support and shape this journey. This is an opportunity to join a well-established programme with ongoing investment, where Dynamics 365 sits at the centre of critical business processes and future roadmap decisions. The role offers exposure to complex, enterprise-scale delivery with a clear focus on building robust, scalable solutions rather than short-term fixes. Responsibilities: Design, develop, and deliver custom solutions across Microsoft Dynamics 365 CE/CRM. Build and maintain plugins, workflows, and extensions using C# and .NET. Deliver...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

Collections Officer – South London - Must be in SW, SM, SE ,CR postcodes - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing...

Position: Onshore Collector Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of a Onshore Collector As an Onshore Collector, you will be responsible for managing a portfolio of large, complex customer accounts, focusing on collections, query management and reconciliations. Working within a busy and supportive Accounts Receivable team, you will play a key role in achieving strict ageing and collection KPIs, while building strong internal and external customer relationships in a fast-paced environment. Responsibilities of a Onshore Collector * Manage day-to-day collections and AR activity on high-value, complex customer accounts. * Monitor debtor balances and reduce DSO in line with tight ageing KPIs. * Reconcile complex accounts using Excel to analyse detailed line-item data. * Collect outstanding monies within agreed payment terms and credit policy. * Build strong relationships with customers and internal...