2 support worker jobs found in Hastings

This Customer Service role in the healthcare industry is all about making sure patients and customers get the help they need quickly and efficiently. You'll be handling queries, providing support, and ensuring everything runs smoothly day-to-day. Client Details A company in the healthcare industry providing services in the UK. Description Respond to customer queries via phone, email, or other communication channels. Provide accurate information and resolve issues in a timely manner. Keep records of customer interactions and update systems accordingly. Work closely with other teams to ensure seamless service delivery. Maintain a professional and friendly approach when dealing with customers. Identify and escalate issues that require further attention. Assist with administrative tasks related to customer service processes. Contribute to improving customer service procedures and practices.Profile A successful Customer Service professional should have: Experience in a customer...

IT Support Engineer (Help Desk) Location: West Malling Rate: £25.00 - £30.00 per hour (depending on experience) Duration: 2-3 Month Temporary Contract Hours: 37 hours per week, Monday to Friday (shift rota between 8:00 am - 5:00 pm) Are you an experienced IT Support Engineer looking for your next contract opportunity? We're recruiting for a hands-on Help Desk professional to join a busy IT team, providing first and second line technical support across a varied desktop environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and getting involved in a broad range of desktop support, hardware deployment and Microsoft technologies. What you'll be doing - Providing first and second line IT support via the help desk. - Diagnosing and resolving hardware, software and networking issues. - Logging, prioritising and managing support tickets through to resolution. - Installing and configuring PCs, laptops, printers, mobile devices...