57 jobs found in Hastings

Senior Information Technology Engineer £250 PD to £300 PD | Inside IR35 | 2-month rolling contract with scope to move into permenant Our trusted client is looking for a hands-on Senior IT Support Engineer to join an internal IT team, supporting users and systems across a varied environment to provide 2nd to 3rd line support within a Microsoft environment. The Role Reporting to the IT Manager, you’ll deliver 2nd line support across desktops, servers, mobile devices, applications, and cloud infrastructure (Azure). You’ll manage helpdesk tickets, support site setups, maintain Active Directory, and ensure IT services run smoothly across head office and construction sites. This role is 5 days onsite in Maidstone, Kent with scope to potentially move into a permanent position. Key Responsibilities Provide 1st & 2nd line IT support and escalate to 3rd line where required Support MS 365, Exchange, Mimecast, Azure, and core IT systems Assist with site setups, networks, mobile...

Customer Service Advisor £12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a...

Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role. We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end. * This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a...

Our client, an Aviation Supplier is looking for an Order Management Support Coordinator to join them on a contract basis at their site in Crawley. 4 days per week onsite in Crawley. £15.61 - £16.29 p/h PAYE, inside IR35. 12-month initial contract. All candidates who wish to be considered for this vacancy must have the right to work in the UK. We are currently focused on supporting our Customer Support & After Market teams through an exciting growth period and are searching for an Order Management Support Coordinator to join our dynamic team. Our customers are predominately the World's Tier One Airline operators, as well as associated OEM training centres and independents. We also support our global network of Flight Simulator training centres. You will be responsible for several tasks ranging from initial customer contact and query management, processing orders, communicating with internal and external stakeholders, ensuring on time delivery and the customer experience....

Job Title: Customer Service Advisor (Complaints Resolution) Location: Warlingham Hours: Monday to Friday, 08:00 – 18:00 Pay: £13.21 per hour Key Responsibilities: Managing customer complaints via inbound and outbound telephone calls Listening to customer concerns and responding with empathy and professionalism Investigating issues thoroughly to provide accurate and timely resolutions Recording all interactions and outcomes clearly and accurately on internal systems Escalating complex or unresolved cases in line with company procedures Ensuring all complaints are handled in line with service standards and compliance requirementsSkills & Experience Required: Strong telephone-based customer service and communication skills Ability to handle difficult conversations calmly and professionally Previous experience in customer service, contact centre, or complaints handling preferred Good attention to detail and problem-solving ability Confident using computer systems and maintaining...

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical...

Flexible People Ltd is seeking drivers for a prestigious Vehicle Accident Repair company located in Croydon. Immediate starts available. Position Overview: We are looking for presentable drivers who provide care and attention to their work. Ideal candidates will have a positive, friendly attitude and excellent customer service skills. This role involves the collection and delivery of customer vehicles and courtesy cars, ensuring that all interactions are professional and courteous. Key Responsibilities: * Collect and deliver customer vehicles to and from their homes. * Fill out vehicle damage paperwork accurately. * Collect and drop off courtesy cars to customers. * Drive cosmetically damaged vehicles that are safe and roadworthy. Work Hours: * Monday to Friday, 0700 - 17:00 Pay Rate: * £12.71 per hour Qualifications: * Must be over 21 years old. * Must have a minimum of two years of driving experience. * Must have no more than 6 points on your...

Customer Service Specialist (Temporary - up to 6 months) Leatherhead Up to £26,000 (pro rata) 1 day per week in the office remaining WFH We're currently recruiting for a Customer Service Specialist to join a busy and fast-paced team on a temporary basis for up to 6 months. This is a great opportunity for someone who thrives in a high-volume environment and enjoys delivering excellent customer service. Key Responsibilities: Handling a high volume of inbound calls (approximately 70 per day) Taking payments over the phone securely Transferring calls to the appropriate departments Responding to customer queries efficiently and professionally What we're looking for: Previous customer service experience, ideally within a call centre or fast-paced environment Strong communication skills and a professional telephone manner Ability to multitask and work under pressure Good attention to detail If you're immediately available and looking for your next opportunity, we'd love to hear...

Aatom Recruitment is looking for a Customer Operations Adviser (SCP 18) on behalf of a Local Authority. Job Title: Customer Operations Adviser (SCP 18) Contract Duration: 3 Months with Possibility of Extension Working Pattern: Office Based Hours Per week: 36 The main purpose of the role: * To consistently maintain high quality customer service and wherever possible, resolution at first point of contact to residents, customers or partners contacting the council through all communication channels * To process administrative work, ranging from decision making for straightforward processes, to complex processes impacting financial and legislative compliance. * Ensure collection rate targets are achieved by following processes to maximise income to the council and compliance with all relevant legislation and regulations. * Ensure advice and guidance for benefits customers enables an accurate and timely resolution for claims processing times. Specific duties and...

Desktop Support Technician Central London - On‑site (5 days a week) £220 per day (Inside IR35) Initial 1‑month contract - Temp to Perm I am recruiting for an experienced Desktop Support Technician to join on an initial 1 month contract, with a clear intention for the role to move permanent. Candidates must be happy with a temp to perm arrangement. Key Responsibilities.. Provide technical support for desktop hardware and software, including remote users Deliver deskside and remote support for Windows 11 and Microsoft Office 365 users Troubleshoot application issues including malware, hard disk failures, and file corruption Support secure remote access technologies including VPN, Citrix, and related solutions Troubleshoot and resolve printers, copiers, and peripheral device issues Build, deploy, and support devices using Intune / Autopilot Deliver white glove support to VIP and executive users Ensure timely, accurate ticket updates, documentation, and closure Manage hardware and...

We are recruiting for a Office Administrator on a temporary basis on behalf of one of our long established clients. There may be opportunities for permanent employment after a qualifying period. Your duties will include: Processing sales orders through the system Supporting the sales and customer service teams Ensuring that customer's orders are delivered in time and in full or advising them of the delay of their orders in applicable Dispatch parts to customers, where required Processing service requests from retailers if required Inputting data to relevant systems and databases Handling enquiries via telephone and email Managing returns and also collection and credit requests Call handling.Working 8:30am - 5.00pm, Monday - Friday, you will be working in a small friendly team assisting with the day-to-day administration and operation of the Customer Service department. Location: Medway towns. You will have previous experience in customer service and administration, be IT...

Customer Operations Advisor A local authority is recruiting a Customer Operations Adviser to deliver high-quality, customer-focused services. You will handle enquiries across multiple channels, aiming to resolve issues at first contact while supporting a wide range of administrative processes. Key Responsibilities Deliver excellent customer service across phone, email and other channels Resolve enquiries at first point of contact wherever possible Process administrative tasks, including work with financial and legislative implications Provide accurate advice to benefits customers to support timely claims Maintain accurate records using internal systems Work with internal teams and partners to resolve customer issues Support vulnerable customers where required Contribute to service improvements and work flexibly within the team Requirements Essential GCSEs or equivalent Experience in telephone-based customer service Experience working in a fast-paced environment Strong...

A Housing Association is currently looking for an office based Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external...

Service Delivery Manager – 3 Months – London – Immediate Start We are looking for an experienced Service Delivery Manager (SDM) to support a critical ITSM transformation programme, migrating from ServiceNow to Freshservice. The successful Service Delivery Manager position is suited to someone who can quickly embed into an organisation, take ownership of service delivery, and drive a smooth and effective migration. The ideal candidate will have previous experience with a similar migration as well as hands on background within Service Desk, Incident and Change Management. Key responsibilities of the Service Delivery Manager: Take ownership of service delivery throughout the ITSM migration lifecycle. Lead the transition from ServiceNow to Freshservice, ensuring minimal business disruption. Assess current processes and drive ITIL-aligned improvements (not just lift-and-shift). Manage stakeholders across IT, business units, and third-party vendors. Oversee incidents, risks, issues,...

Fluent Mandarin Speaker - Customer Sales Advisor Central London (Hybrid) | £14.00 per hour + Holiday Pay Long-Term Temporary Position Hours - 9.00 am - 6.00 pm Monday - Friday (Occasional weekend work may be required in peak times however time will be given back during the week.) We're excited to be recruiting on behalf of a leading company in the property sector, based in the heart of Central London. This is a fantastic opportunity for a fluent Mandarin speaker to join a dynamic, fast-growing team as a Customer Sales Advisor. The Role In this hybrid role, you'll begin with in-office training in Central London. Once trained, you'll work remotely twice a week, with three days in the office. All necessary equipment will be provided. You will: Handle inbound and outbound customer queries via phone and email Provide outstanding customer service and sales support Update internal systems and ensure documentation accuracy What We're Looking For Fluency in Mandarin (spoken and...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress....

Customer Care Advisor – Temporary (1 Month) – £14.00 per hour A prestigious National Heritage site in Southwest London is seeking an experienced Customer Care Advisor to provide essential support to their busy Customer Care team. This temporary position starts immediately for an initial 1‑month assignment, working on-site Monday to Friday, 9:00am–5:15pm. The role pays £14.00 per hour. About the Role The Customer Care Administrator will handle a high volume of customer enquiries and complaints via phone and email, using CRM (D365) and ticketing (Galaxy) systems to ensure timely, accurate and professional responses. Key Responsibilities Managing inbound customer queries and complaints across phone and email Logging, updating and resolving cases using CRM (D365) Processing tickets and customer information via Galaxy Providing clear, courteous and efficient customer support Ensuring accurate record‑keeping and follow‑upSkills & Experience Required Experience in a customer...

Our client based in Woking are seeking a Customer Service Advisor to join their busy team! You will be first point of contact for customers and provide advice and guidance on products. This role requires someone with excellent customer service skills, who enjoys a fast-paced environment! To be considered you must be available immediately. Duties: Engage with customers, providing information about products and services Building rapport with customers over the phone Manage customer complaints and ensuring the highest customer satisfaction Use CRM system to manage customer interactions Ensure customer records are updatedExperience: Excellent communication skills, both written and verbal Strong attention to detail Previous customer service experience Experience using a CRM software Positive attitude with customers and colleagues

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers. Duties: Acting as the first point of contact for customer enquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer Service Manager to deliver an excellent customer experience. Troubleshooting delivery issues and demonstrating empathy when resolving problems. Assisting the team with other administrative duties as required.The ideal candidate will: Possess excellent communication skills, both verbal and written. Have previous...