3 jobs found in Haydock

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Help Desk Support Analyst Warrington (Monday–Friday, 8:00am–4:30pm) £18 per hour 3-Month Contract (Potential Extension/Permanent Opportunity) Overview We’re recruiting for a Help Desk Support Analyst to join a busy on-site team in Warrington. This is an excellent opportunity for someone early in their IT career looking to gain hands-on experience in a supportive environment, with full training provided. Key Responsibilities * Provide first-line technical support to users (hardware/software issues) * Respond to queries via phone, in person, or remote support * Troubleshoot and resolve basic IT issues efficiently * Install software and assist with remote hardware diagnostics * Log and track incidents, resolutions, and system activity * Escalate more complex issues where necessary What We’re Looking For Essential: * Strong communication skills and confidence on the phone * Basic IT knowledge (hardware, software, operating systems) * Good...

Customer Service Advisor – Daresbury – Temporary – 4 weeks + - £13.30ph – Start ASAP Are you looking to join a dynamic and growing team? Our client, a well-established organisation based in Daresbury, Warrington is seeking two experienced Customer Service Advisors to assist them during a period of growth. Job Overview: As a Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service through both email and phone. Your key responsibilities will include: * Managing customer inquiries efficiently and professionally over the phone. * Assisting customers with queries regarding their online applications. * Ensuring all customer data on the system is accurate and up to date. Skills & Experience: * Proven experience in a customer service role, excellent telephone manner. * High attention to detail and accuracy. * Ability to multitask and effectively prioritize tasks in a fast-paced environment. Interested? For more...