26 jobs found in Hazlemere

Job Title:                     Collections Specialist (Early) PURPOSE SUMMARY: To assist the department in collection of accounts that are between 1-90 days past due. The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts. By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments. Bringing arrears accounts up to date to achieve monetary goals and assists customers to ensure a solid credit history. PRINCIPAL ACCOUNTABILITIES: Responsible for volume outbound and inbound calls Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them Undertake all collections...

Company Name: Logic 360 Ltd Job Opportunity: Customer Call Agent Location: Heathrow Airport Employment Type: On-going Working Shift Patterns: Varied days between Monday – Sunday Working Hours: 40 – 45 hours per week (06:00 – 15:30, 08:00 – 17:30, 10:30 – 20:00 & 13:30 – 23:00) Salary: £12.80ph (Weekly pay) Job Description: We are currently seeking highly motivated, enthusiastic and customer focused individuals to come and join our team. The successful candidate will be responsible for delivering a first-class service to customers when collecting and/or delivering rental vehicles. You will be responsible for the delivery and collection of rental vehicles directly from customers’ homes, places of work or other chosen destinations. Key Responsibilities: Dealing with inbound & outbound bookings Handling customer queries via telephone & email Booking vehicle collections and returns Updating and monitoring of the companies booking systems, databases etc General...

Job title: Customer Service Coordinator Location: Farnborough/Slough (please note, the office is currently based in Farnborough but will be moving to Slough later in the year) Office working: 2-3 days per week Contract length: 6 months Are you a highly organised and customer-focused individual looking to make an impact in a dynamic service environment? Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are seeking a dedicated Customer Service Support Operator to help deliver exceptional customer support to our client’s service account base. This vital role is focused on the coordination and administration of service operations, ensuring the highest level of customer satisfaction. As a key member of the Customer Service Support team, you will handle a variety of daily operational tasks, including call handling, fault dispatching and managing customer enquiries. Some of the duties will include but are not limited to: * Coordinate and process service...

Junior Customer Service Assistant £28,000 - £30,000 DOE Monday-Friday, 9am-5pm 6 month contract (with potential to extend) We're excited to be working with a small, growing business in Weybridge, looking for a Junior Customer Service Assistant to join their friendly, close-knit team. This is a hands-on, office-based role within a sociable team of around six people, ideal for someone who enjoys working with others and learning on the job. It would suit someone with an interest in beauty, aesthetics, or skincare, who is confident communicating with customers and eager to gain experience in a growing business. Key responsibilities: * Answer incoming phone calls and WhatsApp messages * Provide friendly and helpful customer support * Assist with general admin and daily office tasks * Use an in-house system (full training provided) What we're looking for: * Friendly, confident, and approachable personality * Comfortable working in a full-time office environment * Basic...

We are seeking a technically minded individual to support the setup and configuration of IT equipment for our client based in Woking. This is a temporary role ideal for someone with hands-on experience or a strong interest in IT systems, hardware, and basic networking. Duties: Set up and configure laptops, desktop computers, and mobile phones Install and update operating systems, software, and applications Connect devices to company networks, Wi-Fi, and printers Perform basic troubleshooting and resolve setup issues Ensure all devices are secure and ready for end-user use Maintain accurate records of equipment setup and allocationRequirements: Basic to intermediate IT knowledge (hardware, software, networking) Comfortable working with Windows, macOS, and mobile operating systems Strong problem-solving skills and attention to detail Ability to work independently and follow instructions Good communication skillsDesirable: Previous experience in IT support or device deployment...

My client is a national institution and charitable organisation. The central London office is located in Westminster a short walk from Parliament and central Government offices. They are looking for an experienced customer support administrator to help with the launch of a new grant management system.  This role is for three months and you will be able to work on a hybrid basis    Role Description A new grants management system is is newly launched and about to be made available to circa 1000 external users.    Responsibilities Triage incoming email support requests Provide 1st line support for requests where appropriate Direct the requests to the right person(s) for assistance where 1st line is not appropriate Provide excellent customer service to external users in the dioceses, cathedrals, parishes, acknowledging and responding to queries quickly and efficiently Kind, friendly, helpful, listening approach essential  Provide pre-written literature or other basic...

Step into a busy, fast-paced finance environment where your credit control expertise will make an immediate impact. This temporary part-time role in Milton Keynes offers variety, autonomy, and the chance to keep cash flow on track while supporting a wide range of customers and internal stakeholders. About the Role: You will be responsible for managing a portfolio of customer accounts, ensuring timely collection of outstanding debts and accurate allocation of incoming payments. Working closely with the wider finance team, you will help maintain clean ledgers, resolve queries, and support month-end processes. Your work will directly contribute to improving cash flow, minimising bad debt, and maintaining strong customer relationships. Key Responsibilities: Manage a designated ledger of customer accounts, monitoring aged debt and prioritising collection activity. Carry out proactive credit control and debt collection via phone, email, and written communication to secure timely...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Solution Architect - MS Dynamics, Power Platform - Higher Education Greater London, Hybrid Contract, outside IR35 £Competitive daily rate Key words: MS Dynamics, M365, D365, Higher Education, Dynamics CRM, Power Platform, Power Automate We are seeking an experienced Solution Architect to head the technical direction of a major modernisation program for our higher education industry client. Utilising Azure tools and working on MS Dynamics and other CRM technologies used in the Not For Profit/Education/Charity/Public Sector. Core Responsibilities: * Design technical architecture/solution architecture for wider Dynamics CRM Implementation * Understand and work with integration management teams, developers etc Experience required: * Higher Education/Further Education Industry experience * Ability to produce integration designs in line with the wider enterprise and solution architecture designs, patterns and principles * Proven experience as Solution...

Customer Service Advisor Hammersmith and Fulham               PART TIME – 22.5 hours a week £19.98ph Overview: To provide a single point of contact for those contacting LBHF about housing services and repairs. To ensures that customers receive a timely and positive response to their contact with LBHF, achieving performance targets and high rates of satisfaction. To respond to customer enquiries at the first point of contact from a variety of customer access channels, including telephone, email, web, social media, and post. Responsibilities To deliver a consistent, reliable, customer focused service, ensuring value for money and responsive services to anyone contacting LBHF and to act as a positive role model for all staff. To act as the first point of contact, providing initial advice and information and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels Where appropriate to direct and/or connect telephone...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

Complaints and Enquiries Officer London | Hybrid Rate: £40.00 per hour (Umbrella) IR35 Status: Inside Initial Contract Length: 3 Months Start Date: 1st May Working Hours: 09:00 - 17:00 (36 Hours) Role summary An experienced Complaints and Enquiries Officer is required to support a Housing Services team within a local authority setting. This role will focus on managing, investigating, and responding to complaints and enquiries relating to homelessness services, including statutory decision-making, the housing register, and temporary accommodation. You will be responsible for handling a varied caseload of complex complaints, ensuring timely and compliant responses, while maintaining a strong customer-focused approach driven by empathy, professionalism, and clarity. This is a hybrid role requiring a mix of office-based and home working in line with service needs. What you will do as a Complaints and Enquiries Officer - Manage and respond to complaints and enquiries relating...

Our client is looking for an experienced and dedicated Customer Service Administrator to join their dynamic and supportive team. The ideal candidate will have a background in customer service and will play a key role in ensuring exceptional support for both new and existing customers. As a key member of the team, your responsibilities will include: Acting as the first point of contact for customer inquiries via phone and email. Managing the customer ticket queue in collaboration with team members, ensuring timely resolution. Handling online quotations and orders. Inputting orders into the system with accuracy and efficiency. Sharing product knowledge with customers to provide support and advice. Collaborating with the Customer Service Manager to deliver an excellent customer experience. Troubleshooting delivery issues and demonstrating empathy when resolving problems. Assisting the team with other administrative duties as required.The ideal candidate will: Possess excellent...

First Line Support Agent Location: Stevenage (100% onsite) Working Pattern: Monday to Friday, shifts between 07:00-18:00, 37.5 hours per week Pay: £12.71 per hour, rising to £13.45 after 12 weeks Clearance: BPSS & SC required Our Client, a reputable organisation, is hiring for a driven and enthusiastic First Line Support Agent to join their Service Desk team on exciting campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service to end users. What you'll be doing: * Handling a high volume of calls and emails from end users, providing clear and professional support * Troubleshooting issues over the phone or escalating to other support teams when needed * Offering advice and guidance, even when issues are outside of IT support scope * Creating and managing support tickets to record resolutions and follow-up actions * Managing ticket queues and requests efficiently * Striving to meet...

Job Title: Northgate Applications Change Specialist Location: London SE1  Contract: Temporary ongoing Hours: 35 hours per week About the Role: We are recruiting for an Applications Change Specialist to join our clients Business Systems Team. This is a specialist technical role focused on developing, enhancing, and supporting housing management applications to meet business requirements and improve operational efficiency. You will act as the technical expert for housing management systems, delivering application changes, upgrades, and process improvements while working closely with stakeholders across the organisation. Responsibilities: Provide expert technical knowledge of housing management applications to support business change initiatives Develop and implement system changes in line with agreed specifications and business requirements Deliver technical solutions that support organisational objectives and operational improvements Provide specialist consultancy and...

IT Service Capacity Manager Location: Basingstoke (At least 4 days onsite per week) Rate: £600 per day via umbrella Length: 6 months ***CANDIDATES MUST HOLD ACTIVE DV CLEARANCE TO BE CONSIDERED TO THE ROLE*** Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system management of secure IT solutions or IT infrastructures, that contribute to IT service delivery? Do you want to make an impact and change the way the world works? Do you have the drive to collaborate and achieve together with committed people to join our Contact Centre Support Team? If your answer is yes, we want to hear from you! This is your world and your opportunity to transform it for the better. Your role This role requires HLSC clearance and applicants must be a 'Single...

Customer Service Specialist (Temporary) Location: Newbury Contract Type: Temporary (long term) Hourly Rate: £13.50 per hour Start Date: ASAP Hybrid Working: 3 days in the office with rotating shifts Are you an enthusiastic customer service professional with a knack for administration? We have a fantastic opportunity for you to join a well-known organisation in Newbury as a Customer Service Specialist! If you thrive in a collaborative environment and enjoy problem-solving, this role could be your perfect fit! About the Role: As a Customer Service Specialist, you will play a vital role in ensuring our customers receive top-notch support. You will be responsible for a variety of tasks that keep our operations running smoothly. Your day will be filled with engaging interactions and the satisfaction of resolving customer inquiries. Key Responsibilities: Process Repair/Work Orders, including Loaner management Arrange returns and collections, and handle proof of delivery and...

Job Title: Housing Repairs Customer Service Advisor - Location: Newham, London | Contract Type: Temporary Hours: Mon - Fri 9-5 Rate: £18.92 PAYE hour Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where you can make a real difference? If so, we have the perfect opportunity for you! About the Role: As a Repairs Customer Services Advisor, you'll play a vital role in delivering top-notch front-line services within our Repairs Contact Centre. You'll be the first point of contact for our customers, helping them navigate their service requests with ease and efficiency. Key Responsibilities: Handle a variety of service requests, offering guidance and support related to repairs within Housing Services. Promote the council's online services while ensuring a 'right first time' ethos in your service delivery. Maintain high standards of customer interaction and communication, addressing sensitive enquiries with professionalism...

Azenta Life Sciences is the leading worldwide provider of robotic compound management and biological sample storage systems. Our customer service team are seeking an experienced Customer Service Representative The position will see you responsible for inquiries (order status, stock availability, pricing, company policies, returns authorization processing, requests for documentation, etc.); investigating production scheduling, shipping and invoicing issues and assists in resolution where possible. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. Ideal applicants, will come with experience of working within a complexed manufacturing environment within customer service and hold previous experience with Oracle, or similar ERP. Candidate should enjoy working in a fast-paced, collaborative environment and exhibit a commitment to delivering customer satisfaction and success. Daily activities include: * Reviewing,...

Customer Sales Representative Location Bedford Temp to perm £15.86 + Company Bonus Roles and Responsibilities: * Quoting client requirements that come in via email (sales inbox & direct emails). * Inputting accurate information into the system and communicating it to the clients in a timely fashion. * Converting customer POs into the system quickly and efficiently. * Chasing live opportunities and negotiating where needed to secure the business. * Contacting suppliers to source for cables not in stock (UK and European) as and where necessary to secure orders. * Inputting data to go on our supply chain’s shared sourcing sheet for them to go out to factories for long lead-time, manufacturing lead-time products. * Upselling accessories / other cables to clients. 40hr contract - Office based 08.30am-17.00pm Mon-Thursday; 08.00am-16.00pm Friday (30 min lunch break each day) Don’t delay get in touch today