23 jobs found in Hornchurch

Role: Customer Service Advisor (Welsh Speaking) Location: Remote (UK) Work Model: Fully Remote Employment Type: 3‑month Contract We are seeking a Customer Service Advisor to join a leading global professional services company. In this role, you will provide back‑office support and customer care services, solving routine problems and ensuring smooth operations. The ideal candidate will bring strong communication skills, bilingual fluency in English and Welsh, and the ability to work effectively within a team under detailed guidance. This is an excellent opportunity for early‑career professionals looking to build experience in customer service within a supportive environment. Key Responsibilities Solve routine problems using precedent and general guidelines. Work closely with your team and direct supervisor, following detailed instructions. Ensure accuracy and professionalism in customer interactions. Contribute as an individual team member within a narrow scope of work....

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Call Centre Customer Service Advisor – Complaints | Paddington | £17ph | Immediate Start 📍 Paddington, London (Office-Based – 5 Days Per Week) 💷 £17 per hour 🚀 Immediate Start Available We are recruiting for a growing, technology-led organisation expanding its Customer Service and Call Centre team in London. This opportunity is ideal for candidates with previous call centre or contact centre experience, particularly those confident handling customer complaints and escalations in a structured, fast-paced environment. The Role As a Customer Service Advisor, you will: * Handle inbound customer calls * Respond to customer emails and digital enquiries * Manage complaints and escalations professionally * Take ownership of cases from start to resolution * Update CRM systems and maintain accurate records * Deliver consistent, high-quality customer service This is a fully office-based role, working Monday to Friday in Paddington....

Customer Service Advisor - Snodland £27,500 We're hiring for a Customer Service Advisor , offering a £27,500 salary and the chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all...

Due to our continued success, we now require a Customer Service Administrator to join our team asap as we expand the business. The role will be working as part of our wider Customer Service and Administration team at our Frimley Head office which also houses our distribution team. Working for a well known online retail brand assisting with customer service for multiple brands, you will be assisting with a mixture of customer service tasks both administrative and over the phone/email/webchat. We offer weekly pay, free onsite parking and a modern and friendly team environment. The role would suit candidates with previous customer service experience either gained from an office, retail or hospitality role now seeking to secure a customer service and admin role within a purely office based environment. We will also consider applications from recent College or University leavers seeking their first office job or those looking to return to work after a gap in employment. Duties for the...

Specialist Customer Service Officer Oxfordshire (Hybrid – 1–2 days onsite) Initial 3-Month Contract – Starting ASAP £17.85 PAYE / £23.58 UMB We are recruiting a Specialist Customer Service Officer to join Contact Oxfordshire, the frontline service for Adult Social Care enquiries. This is a critical role supporting vulnerable adults and partner agencies at moments when clarity, safeguarding knowledge, and professionalism matter most. As a Specialist Customer Service Officer, you will be the first point of contact for adult social care enquiries from members of the public and partner agencies, including medical professionals, the police, and the fire and rescue service. Key responsibilities include: Handling enquiries via phone, email, web, and face-to-face channels Processing safeguarding referrals and emergency service reports Managing assessments for disability aids Completing bed leaver reviews Signposting individuals to appropriate Oxfordshire services in line with...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type:  temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 20 hours per week: Fri 16:00 – 20:00, Sat & Sun – 08:00 – 17:00 Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background [not essential]...

Customer Service Representative – Office working  Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Pay: £12.21 per hour, paid weekly. Working Hours: 40 hours per week, working Tuesday to Saturday between the hours of 8am & 8pm Start Date: Monday 2nd March Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides. Communicating with customers and clients via live chat platforms. The key skills / experience that we are looking for are:    Excellent customer service skills  Great team player  6 months Contact Centre background...

About the Job: Unity5 (formerly Chipside LTD) is a medium sized company working with over 180 local governments. We are now have two vacancies on a temporary basis to join our small friendly contact centre team. In this role you will be providing first line assistance to our local authority customers either by phone, taking inbound calls or responding to emails. You will be responsible for processing payments and handling queries relating to cashless parking and Digital permits system on behalf of local authorities. These roles can be based in either our Brinkworth office near Swindon or our Abercynon office in Wales. We work on a rota basis over three weeks of 8am-4pm,9am-5pm,10am-6 pm Who We’re Looking For: Candidates with a can do attitude, a good team player, someone who is a confident communicator and looking to take on a new challenge in an established business. A Customer Service background is desired but not essential. As one of our Customer Service Advisors you’re main...

Leasehold / Independent Living Officer – Essex – £22.68 LTD p/h – Temp to Perm Service Care Solutions are currently recruiting for an experienced Leasehold / Housing Officer to join a leading housing provider within their Independent Living (Retirement) service. This is a temp to perm opportunity, offering a stable long-term role supporting leaseholders aged 55+ across two schemes in Essex. Location & Hours Based at Sawbridgeworth Office (Monday, Wednesday, Friday) Ongar Scheme (Tuesday & Thursday – travel from Sawbridgeworth office) 25 hours per week – 8:00am – 1:00pm, Monday to Friday £22.68 LTD per hour Minimum 3 months temporary with strong potential to go permanentImportant Requirements Enhanced DBS required Full UK driving licence and access to a vehicle essential Mileage paid between sites only (not from home) Start date: ASAPRole Overview You will be responsible for delivering a high-quality housing and leasehold management service to residents within Independent...

About the Accountabilities Demonstrate exceptional skills when dealing with customers Consistently deliver high standards of customer service to existing and potential customers Establish and build effective working relationships with our client's carrier partners Handle customer issues relating to deliveries and effectively resolving them Demonstrate excellent awareness and responsiveness to sales opportunities Generate sales through service, technical knowledge and selling skills Upsell ancillary products to customers where it is beneficial to do so Work proactively as an integral member of the Team to ensure individual and collective delivery of all-round high standards of performance Actively take personal responsibility to manage enquiries and take ownership of problem resolution including complaint handling Be responsive to demands and anticipate the needs of customer Deliver excellence in customer handling & processing Brand Ambassadors for our client and their Clients'...

End User & Onsite Support Specialist** (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Purpose As a Desktop Support & Technology Bar Analyst, you will provide 2nd Line IT support across the organisations desktop environments, including Microsoft Windows, Citrix Receiver, MS Office, and various line-of-business applications. Your role is vital in ensuring that our non-trading floor environments run smoothly, addressing and resolving technical issues promptly to maintain productivity. Key Responsibilities: Technology Bar Support:Serve as the first point of contact for IT inquiries at the Technology Bar, assisting colleagues with walk-up and email requests. Incident Management:Answer calls, create tickets, and escalate issues as needed to ensure effective resolution of IT incidents. Video Conferencing Support:Provide primary...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

Collections Officer – South London - Must be in SW, SM, SE ,CR postcodes - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing...

Calling all Support Workers! Ten90 Recruitment is looking for experienced Support Workers to work for our clients based in the Biggleswade area We are seeking candidates who can provide person centred support to vulnerable people. Your role will be to support people in all aspects of their daily lives with tasks ranging from: Personal care Supporting their overall health and well being to include their physical, emotional, cultural and social needs using person-centred approach Prompting Client choice, independence, dignity and privacy, fulfilment and other rights Observing and monitoring clients To achieve this, we are looking for caring, compassionate and motivated individuals who understand how to deliver high quality care and a great customer service. Minimum of 1 year experience required and own transport. In return for your continued commitment and dedication, we offer the following benefits: Flexible working hours Pay rate is from £12.21 - £14.00 per hour depending...

IT Helpdesk Support Summer project 20th of April – 31 of July Quality personnel are currently looking for a professional, customer service driven helpdesk support agent to join one of our clients for a summer project. This person would need a mix of technical knowledge and the ability to communicate with users of all differently abilities who are remote working. This person needs to be very customer focussed and would need a calming and patient manner. The Shifts Five-day rota across 7 Days. One of these days will be either Saturday or Sunday every week. The shifts pattern varies slightly each week. Weekday shift one - The earliest start would be 08 00 and the latest finish would be 15 30 (you will be required to work a shift within these hours) Weekday shift two - The earliest start would be 13 30 and the latest finish would be 21 00 (you will be required to work a shift within these hours) Weekend – The earliest start 09 00 and latest finish is 16 30 The successful...

Infinity Employment are looking for a Class 1 tramper driver for a new haulage contract with our Logistics specialist client based near Littlehampton. This is a great opportunity for anyone who is looking for regular Monday - Friday tramping Class 1 work for a well established company. The work will require a mixture of deliveries and collections to be carried out, handball is required for most deliveries with drivers helping unload pallets of fruit and vegetables. Shifts can start from 5am - 8am so you would need some flexibility on start times. HGV Class 1 Requirements * CE Licence - Held for at least 1 year * Valid CPC * Valid Digital Tachograph * Great customer service * Professional appearance * Maximum 6 points * No DD, DR, TT, IN10 HGV Class 1 Job Package * 50 - 60 hour week * Min 10 hours per shift * various start times * Various shift patterns including the weekend. * £19.00 - £21.00 umbrella PAYE or £14.25 - £16.00 PAYE with holiday accrued *...

Credit Control Officer Location: Hampshire Contract: Temporary (6-months initial) Salary: £17.90 per hour umbrella // £16.27 per hour PAYE Inclusive // £14.52 per hour PAYE Exclusive Start Date: ASAP Contact: (url removed) Job Description Service Care Solutions are recruiting on behalf of a local authority in Hampshire for a Credit Control Officer to join the team on a temporary basis. The postholder will be required to support the Accounts Receivable Team Leader in ensuring that income billed to customers through the sundry debtor ledger is collected on a timely basis and that queries are pursued and monitored to ensure prompt resolution. Key Responsibilities Ensuring outstanding monies owed from external customers are paid on time and to agreed payment terms. Pursuing and monitoring customer queries, making certain they are resolved. Management of personal accounts, including monitoring aged debt reports. Liaising with local Councils and customers to maximise...

JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst (ITIL 4) Location: Portsdown Technology Park Security Clearance: SC (or ability to obtain) We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service team, you will provide first-line technical support, ensure incidents and service requests are handled efficiently and escalated to the relevant team, and contribute to the continuous improvement of our digital services. Key responsibilities Act as the first point of contact for users, providing high-quality customer support. Log, prioritise and categorise incidents and requests using Jira Service Management. Perform initial investigation and diagnosis, resolving...