3 jobs found in Horwich

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Patient Service Advisor📍 Worsley, Manchester 💰 Salary: £32,468 per annum 🕒 Monday to Friday 8am to 4pm |  (3 years min Experience required) Are you passionate about delivering exceptional customer service and making a real difference to people's lives? We are recruiting for a Patient Service Advisor to join a busy and supportive Homecare team based in Worsley. This is an excellent opportunity for someone with strong customer service experience who enjoys helping others and thrives in a fast-paced environment. The RoleAs a Patient Service Advisor, you will be the first point of contact for patients, carers, clinicians and healthcare professionals. You will handle customer enquiries, process orders, resolve issues and provide support relating to specialist healthcare equipment. Working in a busy contact centre environment, you will deliver a professional, empathetic and efficient service while maintaining high standards of accuracy and customer care. Key Responsibilities...

Proactive Personnel are currently looking for a number of Customer Service Advisors to start work in Preston, PR5. Duties: * Delivery of service excellence through a communicative customer focused approach applied to the customer order process * Process customer orders in a professional, timely and efficient manner * Prepare customer qoutations * Communicate effectively with customers, undertaking necessary follow up calls during the order process * Provide accurate advice to customers and internal stakeholders in regard to product specification, pricing and delivery timelines * Maximise opportunities to switch sell, upsell and cross sell company products * Manage debit/credit note process to meet customer and company requirements * Manage customer complaints and returns effectivly and efficiently Requirements: * 3 years customer service experience including customer call handling and processing customer orders * Excellent customer service delivery...