4 jobs found in Houghton Regis

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system...

Weekend Customer Service Advisor (Hybrid) About the RoleWe’re looking for an enthusiastic and customer-focused Weekend Customer Service Advisor to join our client’s growing support team. This hybrid role is perfect for someone who thrives in a fast-paced environment and enjoys helping customers across multiple channels. Working exclusively at weekends, you’ll play a key role in delivering exceptional customer service via phone, email, and social media, ensuring every enquiry is handled promptly, professionally, and accurately. Working Hours: Saturday: 12:00pm – 8:00pm Sunday: 12:00pm – 8:00pm Key Responsibilities Respond to customer enquiries via phone, email, and social media in a timely and professional manner Provide outstanding support and resolve customer queries efficiently Monitor and respond to social media comments and messages, helping to build strong customer relationships Identify potential risks or issues using Outlook and internal systems, taking proactive...

Laundry driver required for our public sector client 37 hours per week, Monday–Friday Core hours: Monday, Tuesday & Thursday 7:30am–4:00pm, Wednesday 7:30am–3:30pm, Friday 7:30am–1:00pm Community-focused role supporting vulnerable residents who require assistance with their laundry due to mobility issues, illness, or other care needs. You’ll play a vital part in ensuring service users receive a reliable, friendly and high-quality service. T he Role As a Laundry Driver, you will be responsible for the delivery and collection of laundry from service users across Milton Keynes, helping maintain their independence and well-being. Key Responsibilities * Collecting and delivering laundry to and from service users’ homes across Milton Keynes * Providing a courteous and professional service, building positive relationships with residents * Maintaining accurate records relating to collections, deliveries and vehicle use * Ensuring the vehicle is kept clean, safe and...

Customer Service Specialist - German OR French speaking Customer Service Specialist - German OR French speaking The location of the role is Amersham (hybrid working - 3 days per week onsite). The duration of the contract is 12 months. The pay rate on offer is £15.59 per hour (via PAYE). (37.5 hours per week) Preference for candidates who are bilingual in English and German OR French Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve...