14 jobs found in Hucclecote

Customer Service Administrator Location: Evesham Contract Type: Temporary (for up to 12 months, subject to business requirements) Start Date: ASAP About the Role We are looking for a highly motivated and customer-focused Customer Service Administrator to join our clients team in Evesham. As the central point of contact for customers, you will play a key role in delivering an exceptional customer experience while managing the end-to-end order process. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong relationships, and is passionate about providing outstanding service. You will work closely with both customers and internal departments to ensure orders are fulfilled efficiently and customer expectations are consistently exceeded. Key Responsibilities Manage the complete order process from receipt through to delivery using CRM and ERP systems. Work closely with Planning, Supply Chain, Production, Logistics, Finance,...

Pertemps Swindon are currently recruiting for an Weekend Inbound Call Handler for our Nationally recognised client in Swindon, SN3. 9am – 5pm Saturday and 11am – 5pm Sunday £12.71 per hour Ongoing Temporary position, with potential to become long term About the Weekend Inbound Call Handler Job Be the first point of contact for incoming telephone enquiries Provide excellent customer service while understanding the reason for the call and passing to the appropriate team Taking clear messages and passing to relevant colleagues As an Weekend Inbound Call Handler, you will need the following skills and/or experience: Previous customer service experience within a call centre environment Excellent communication, customer service skills and telephone manner Ability to work independently during busy periods Interested in this new opportunity? Then click apply now! Or contact the Pertemps Swindon office and speak Nigel or Aleks

Pertemps Swindon are currently recruiting for an Inbound Call Handler for our Nationally recognised client in Swindon, SN3. 9am – 5pm £12.71 per hour Monday – Friday, occasional weekend cover Ongoing Temporary position, with potential to become long termAbout the Inbound Call Handler Job Be the first point of contact for incoming telephone enquiries Provide excellent customer service while understanding the reason for the call and passing to the appropriate team Taking clear messages and passing to relevant colleaguesAs an Inbound Call Handler, you will need the following skills and/or experience: Previous customer service experience within a call centre environment Excellent communication, customer service skills and telephone manner Ability to work independently during busy periodsInterested in this new opportunity? Then click apply now! Or contact the Pertemps Swindon office and speak Nigel or Aleks

Credit Controller (12-Month Fixed-Term Contract) Location: Bristol (Hybrid) Salary: Up to £30,000 per annum We're recruiting for an experienced Credit Controller to join a growing finance team on a 12-month fixed-term contract. This is an excellent opportunity for someone who is confident, proactive and able to make an immediate impact within a busy finance function. This role is heavily focused on debt collection and reducing aged debt, so we're looking for someone who isn't afraid to pick up the phone, build relationships with customers and confidently manage difficult conversations to secure payment. Key Responsibilities Manage a portfolio of customer accounts, ensuring outstanding debt is collected within agreed payment terms. Proactively chase overdue invoices by telephone and email to maximise cash collection. Build strong customer relationships while maintaining a firm and professional approach to collections. Investigate and resolve invoice queries to remove barriers...

Hays are supporting a large public sector organisation to recruit an End User Support contractor working on a number of large-scale IT projects. The role is Bristol / Southwest and will be on site. Initially, the role will be offered on a 6-month contract, but this could extend. Pay rate depending on experience but likely to be £175 - £250pd depending on experience (IR35 TBC). To be considered for the role, you will ideally need existing Security Clearance. However, NPPV3 would be preferred and would fast track onboarding. This will be a varied role where you will work across multiple infrastructure / EUS projects at a time, alongside supporting BAU hardware & desktop support across multiple locations in the Bristol region. Skills & Experience Experience building, supporting and repairing laptops, desktops and mobile devices. Knowledge of Windows, Microsoft 365 and hardware deployment. Ability to support IT projects and large-scale technology rollouts. Strong...

Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a temporary basis. You will support customers across telephone, email, live chat and social media, answering a wide variety of queries relating to products, orders and installations. You will take ownership of each enquiry, working to resolve questions and complaints effectively while delivering a positive customer experience. Package for a Customer Service Advisor: Salary: £12.74-£13.46 per hour, depending on experience Hours: 40 hours per week, Monday to Saturday. Saturdays are worked on a rota, with a day off during the week Contract: Temporary Location: Bath, hybrid Varied, multichannel customer service role Opportunity to develop your complaint-handling and problem-solving experience Supportive and collaborative working environment Saturday shifts balanced with a weekday offKey Responsibilities of a Customer Service Advisor: Responding...

Customer Service Administrator Location: Near Kidderminster Hours: Monday to Friday, 9:00am - 5:00pm Pay Rate: £13.30 per hour Contract: 12-week temp to perm We are currently recruiting for a Customer Service Administrator to join a friendly, office-based team. This is an excellent opportunity for someone seeking long-term employment within a stable business, with full training provided. The role will involve: Handling incoming and outgoing telephone calls Providing a high level of customer service Using computer systems to manage information and day-to-day tasks Supporting the wider team in a fast-paced office environment The ideal candidate will: Be a confident and friendly people person Have good computer skills Demonstrate a professional and polite telephone manner Be willing to learn and develop Be flexible and able to cope well under pressure Be looking for a long-term role Live locally to Kidderminster, Stourport or Bewdley Have their own transport (advantageous,...

Pertemps Swindon are recruiting for Customer Service Representative’s to join our logistics client on the outskirts of Swindon, RG17. Temporary to Permanent Monday - Friday dayshift £26,000 – 30,000 d.o.e OWN TRANSPORT ESSENTIAL DUE TO LOCATIONAbout the Customer Service Representative’s job  Be the first point of contact for customer queries, via email and phone Responsible for the management of a select number of customer accounts Handle any order, delivery and invoice issues with accounts Develop and maintain strong relationships with customersThe right Customer Service Representative’s candidate Proven experience of handling customer accounts and queries Experience within the logistics sector Excellent and timely communication skills both written and verbal Ability to handle and prioritise own workload in a fast paced environmentIf you would like to speak to us about this great opportunity, please click apply or contact Nigel or Aleks in the Pertemps Swindon office

Aged Debt Supervisor Bournville, West Midlands 6 Month Contract £20.35 per hour Responsibilities: * Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries * Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed * Conduct Overdues/Invalids meetings with Commercial * Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received * Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer * Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle * Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends * Liaise...

Helpdesk Engineer Nightshift - Remote Home Based role. 10pm - 6am - Weekdays / Weekend This is a 3 month contract (Inside IR35 Via Umbrella) with a possibility of a permanent position paying £27k - £29k + 10% Are you an experienced Software Support Engineer who thrives on solving complex issues, helping customers, and thinking outside the box? Our client is looking for a talented 2nd Line Software Support Engineer to join our growing support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly and effectively. What You'll Be Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities...

We're Hiring! Customer Service Advisors ✨ Based in Birmingham Hours between 8:00am and 6:00pm, Monday to Friday (38 hours per week) £12.71 per hour Temporary ongoing contract (Approx. 8-9 Weeks) Start Date: Monday 10th August 2026 Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment and love the buzz of solving problems and making someone's day better? If so, we'd love to welcome you onboard as a Customer Service Advisor! 🚀 What's the Role All About? As a Customer Service Advisor, you'll be the friendly voice and helpful hand supporting our Midlands customer base during the busy back-to-school season. You'll be handling inbound calls, emails, and social media messages - answering questions, resolving issues, and making sure every customer feels valued and supported. This is your chance to shine in a role where no two days are the same, and your efforts truly make a difference! 🌟 What You'll Be Doing Chatting with customers...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service  Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways...

Customer Service Lead Specialist Location: Newbury Contract Type: Temporary Ongoing Hours: 35.5 hours per week, Monday - Friday Pay Rate: £14.50 per hour Position Summary The Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing service contracts and mentoring team members. This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company's success. Key Responsibilities Manage repair and work orders Organise returns and collections, handle proof of delivery and pricing queries Respond to incoming emails and phone calls professionally Maintain communication with internal and external customers Investigate and resolve invoice and billing disputes Support colleagues across multiple service processes and technical areas Mentor and assist in training junior team members Required Qualifications & Experience Essential: Previous experience in...