6 jobs found in Hyde

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

Customer Service Retention Specialist (Complaints) Certain Advantage is hiring for a Customer Service Retention Specialist (Complaints) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing complaints team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Complaint Logging Accurately log all customer complaints and concerns ensuring escalation Follow up and resolution as needed. Handling and organising complaint information through different channels and systems. Actively follow up any complaints to ensure...

Job Title: Customer Service Representative Duration: 12 months, potential to go perm Location: Manchester/Hybrid (four days per week in the office, one day WFH) Salary: 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Ready to build a career with one of the UK's most recognised financial institutions? We're recruiting confident and customer-focused individuals to join a dedicated customer operations team supporting shareholders and clients. This opportunity offers structured training, ongoing development, and a clear pathway into a permanent role. The Opportunity As a key member of the support team, you'll act...

Join Our Team as a Customer Service Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Contact Centre Agents to join their team temporarily and deliver exceptional support to customers. Position: Customer Service Advisor Contract Type: Temporary ongoing Working Pattern: Full Time - Shifts between 7am and 7pm Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong customer service background...

We're looking for a confident and compassionate Customer Service Advisor to join our clients team. In this role, you'll support customers with their enquiries, process updates to accounts, and ensure all interactions are compliant, accurate, and delivered with empathy. You'll be the first point of contact for customers who want to update their plan, ask questions, or make a payment, helping them feel supported and reassured throughout the process. This role is Monday-Friday 9:00 - 5:00 What you'll do Handle inbound calls from customers Respond to general enquiries with empathy, professionalism, and clarity Process change of address requests and other account updates accurately Take payments and update customer records in line with internal processes Maintain accurate notes and ensure all interactions meet FCA regulatory requirements Use internal systems and databases to record information and support customer needs What we're looking for Experience working in an...

Customer Service Representative - Manchester £27,300 + Hybrid Working + Clear Progression Ready to take the next step in your customer service career? Join a fast‑growing, innovative financial services organisation that's reshaping how people manage their investments, pensions and long‑term financial goals. We're expanding our Manchester team and looking for confident, motivated Customer Service Representatives who genuinely care about delivering an exceptional experience. 🌟 What You'll Be Doing As the first point of contact, you'll support customers across a range of investment products including Trading Accounts, Stocks & Shares ISAs and SIPPs. You'll: Take full ownership of customer queries and provide clear, accurate guidance Build strong relationships through confident communication and genuine care Handle complex questions with professionalism and attention to detail Work in a specialist, fast‑paced contact centre where high standards matter Make a real impact...