47 jobs found in Iver

Customer Service Specialist Our client based in Staines is seeking a proactive and detail-oriented Customer Service Specialist to join their busy Operations team. This is a fantastic opportunity to become part of a collaborative, international business where customer satisfaction is at the heart of everything they do. Reporting to the Operations Manager, you will play a pivotal role in supporting customers, Regional Sales Managers, and Project Teams, ensuring orders are processed efficiently and delivered seamlessly across the UK, Europe, and the Middle East. The Role As a Customer Service Specialist, you will be responsible for managing the complete sales order cycle, from order receipt through to invoicing and reporting. You'll liaise with customers and internal stakeholders to ensure a smooth and positive customer experience while maintaining high levels of accuracy and efficiency. Key Responsibilities Process customer sales orders and projects from receipt through to...

Aatom Recruitment is looking for ICT Service Desk Analyst on behalf of a Local Authority. Job Title: ICT Service Desk Analyst Contract Duration: 3 Months Hours Per Week: 36 About the role You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: 1. To provide operational and technical support to 400 + end users across all Council departments, with responsibility of supporting Windows 11 laptops, docking stations, end-user devices, MFD’s and mobile devices (iPad and iPhone). Configuration, installation and support of all hardware and software supplied to the end user. Support for the MS 365 suite. 2. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. 3. To proactively work with customers to suggest better ways of working and taking time to understand customer needs and...

4Recruitment Services are seeking  a Housing Officer to work for a housing association based in Morden. You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable. This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work. We are specifically looking for candidates with relevant experience in these areas, who are confident managing a varied caseload and working directly with residents to deliver effective, responsive services. This is a customer-facing Housing Officer role requires you to attend the Morden office and visit residents’ homes and other locations as needed. The role offers hybrid working, with 2 days from home and the remaining days based at the Morden office or in the community, depending on customer and business needs. DUTIES AND RESPONSIBILITIES INCLUDE: Conducting new tenancy sign-ups...

A reputable housing provider is currently seeking x2 Repairs Customer Service Advisors to join its busy Repairs Customer Service Centre. This is an excellent opportunity for experienced customer service professionals looking to develop their career within the social housing and property services sector. Working Pattern: Hybrid following initial training Training: Approximately 4 weeks office-based Hours: Part-time, minimum 22.5 hours per week Working Hours: Monday–Friday, between 8:00am and 6:15pm Pay: £19.98 PAYE / £25.49 Umbrella per hour Contract: Temporary Sector: Social Housing / Property Services Required: Previous experience using NEC/Northgate Housing software required. You will act as a key point of contact for residents, dealing with enquiries relating to housing services and repairs, providing accurate information, resolving queries wherever possible and ensuring residents receive a professional and positive customer experience. Following successful completion of...

Customer Service Advisor Epsom- Hybrid working £12.71 per hour Shifts between 9am and 8pm, one in 4 Saturday Temporary Are you friendly, confident and enjoy helping people? We are currently recruiting for Customer Service Advisors to join a busy and friendly team based in Epsom. This is a great opportunity for someone with excellent communication skills who enjoys speaking to customers and providing a helpful, professional service. The Role Handling customer enquiries by telephone and email Providing information and resolving customer queries Updating customer records and systems accurately Dealing with a variety of enquiries in a friendly and professional manner Working as part of a busy and supportive customer service teamAbout You Previous customer service experience is desirable Excellent communication skills Confident speaking with customers Good IT and administration skills Able to work calmly in a busy environment Reliable, organised and approachableIf you are...

BBS Recruitment is an independent recruitment agency specialising in the Transport and Logistics sector, supplying staff to a wide range of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting on behalf of our client, Islington Council, for an experienced and motivated Contact Centre Operations Manager to oversee the day-to-day operations of the Council’s main Contact Centre. This is an excellent opportunity for an experienced Contact Centre or Customer Service Operations Manager with strong leadership, performance management and service improvement experience to play a key role in delivering high-quality services to Islington residents. Key Responsibilities for the Contact Centre Operations Manager : * Lead the day-to-day operations of the Contact Centre, ensuring efficient service delivery across telephone and digital channels. * Manage and motivate high-performing Contact Centre...

ITSM Business Analyst Needed! I'm currently supporting an insurance client of mine who are looking to bring on an ITSM Business Analyst on an initial contract till the end of the year with scope of extensions. The role is fully remote and sitting inside IR35 with my client being able to pay up to £525 per day. he role focuses on supporting the transition of multiple entities to unified global ITSM processes and platforms, ensuring service stability and regulatory compliance throughout the onboarding process. The successful candidate will work closely with the Technical Lead and Core Project Team to plan, execute, and monitor onboarding activities across all participating entities. Key responsibilities include conducting process analysis and alignment, clarifying onboarding requirements, and coordinating technical configuration and integration of the Configuration Management Database (CMDB). You will assess existing ITSM processes within each entity, facilitate their...

Customer Complaint Advisors Office based in Redhill, first 3 months office based, then hybrid working, 12 days onsite a month Temporary - 6 months Monday to Friday - 9am - 5pm £17.34 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Customer Relations Advisors. This role would suit someone with strong customer service experience, excellent written and verbal communication skills, and a genuine commitment to achieving fair outcomes for customers. You will be responsible for investigating written and telephone complaints, gathering information from internal departments and external stakeholders, reviewing evidence such as correspondence and call recordings, and ensuring complaints are handled professionally, fairly and within agreed timeframes. Key responsibilities Provide exceptional service to customers who have raised a complaint. Acknowledge, investigate and respond to complaints in writing and over the phone....

IT Support Technician - Bracknell   We're looking for an IT Support Technician to join a busy onsite IT team in Bracknell on a full-time contract basis. You'll provide hands-on support to users across Windows and Mac devices, troubleshoot hardware and software issues, support Microsoft 365 applications and assist with new starter IT onboarding. We're looking for someone with: Previous IT Support, Desktop Support or Helpdesk experience Strong Windows and Microsoft 365 knowledge Hardware/software troubleshooting experience Some Mac/iOS knowledge Excellent customer service and communication skills Location: Bracknell - 100% onsite, with occasional support in Basingstoke Hours: Monday-Friday, 8am-4pm Interested? Get in touch for more information

Join Our Team as a Customer Service Advisor in Stevenage! Pay £12.71 per hour Hours between 08:30 - 17:30 Monday to Friday Are you ready to make a difference in your community? We're looking for a cheerful and dedicated Customer Service Advisor to join our public services team in Stevenage on a temporary basis. If you have a passion for helping others and a knack for communication, we want to hear from you! What You'll Do: As a Customer Service Advisor, you'll be the friendly voice of our organisation, providing top-notch support to our customers. Your role will involve: Responding to customer inquiries with enthusiasm and professionalism Assisting with service requests and resolving issues efficiently Maintaining accurate records of customer interactions Collaborating with colleagues to ensure seamless service delivery Contributing to a positive and engaging team environment What We're Looking For: To thrive in this role, you should have: Excellent communication and...

Prestigious Temporary Car Hire Drivers - Dartford We are recruiting on behalf of our Dartford-based client for Car Hire Drivers. You will be responsible for: Safely delivering and collecting vehicles from set locations across the region Providing an exceptional level of customer service at all times Representing the company in a professional and courteous manner Requirements: Aged 25 or over (for insurance purposes) A full UK driving licence with no more than 3 penalty points Excellent communication and customer service skills Professional, reliable, and well-presented Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making...

Customer Service Advisor – Milton Keynes Location: Bletchley, Milton Keynes Salary: £12.71 per hou Hours: Monday–Friday 8:00-17:00 or 9:00-18:00 every other Saturday from 8:00-13:00 We’re Hiring – Customer Service Advisor Are you an experienced customer service professional who enjoys helping customers, solving problems and working in a fast-paced environment? We are currently recruiting for a Customer Service Advisor to join a friendly, customer-focused team based in Bletchley, Milton Keynes. About the Role As a Customer Service Advisor, you will be responsible for providing excellent customer support and ensuring enquiries and issues are dealt with quickly and professionally. Your duties will include: * Responding to customer enquiries via phone, email and ticketing systems * Handling and resolving customer issues and complaints * Managing customer orders, queries, returns and repairs * Assisting with parcel tracking and delivery enquiries * Providing a...

Change Analyst / Change Manager Location: Hursley (2-3 days per week onsite) Rate: £575 per day Inside IR35 (£632.50 per day for candidates holding active SC Clearance) Clearance Requirements: Must be a UK National with a minimum of 5 years' unbroken UK residency . The Role We are seeking an experienced Change Analyst / Change Manager to join a busy IT Service Management environment. You will be responsible for overseeing and coordinating change activity, ensuring governance processes are followed, risks are appropriately assessed, and changes are delivered with minimal impact to business operations. Working closely with technical and business stakeholders, you will play a key role in maintaining effective change enablement processes, supporting governance forums, and ensuring compliance with established service management standards. Key Responsibilities Coordinate and manage IT change activities within a structured Change Enablement framework. Assess risks, impacts and...

Customer Service Advisor / Order Processor Location: Chelmsford - rural location- access to own vehicle is desired. Hours: Monday to Friday, 8:00am to 4:00pm, plus every other Saturday Salary: £12.80 an hour Contract: Temporary with the opportunity for a permanent contract Adecco are delighted to be recruiting for a Customer Service Advisor/ Order Processor on behalf of our client. This is an excellent opportunity to join a fast-paced, customer-focused business where no two days are the same. As the first point of contact for customers, you will play a key role in delivering an exceptional customer experience. Working within a busy customer service team, you will manage enquiries via email, phone, live chat and instant messaging, ensuring all customer queries are handled efficiently and professionally. Key Responsibilities Act as the first point of contact for customers, providing a professional and friendly service at all times. Manage a high volume of customer enquiries...

Customer Service Coordinator Havant Temporary - until 24th December 2026 START DATE 24TH AUGUST Do you have good computer skills, confident of the telephone and enjoy providing an excellent customer service? If you are available to start a new role next week and can commit till the end of December 2026 this role could be good for you! You will be working in a team that provide both repairs and maintenance services for planned and reactive works. Duties Deliver excellent customer service when dealing with internal and external customers on the telephone and email Raise and prepare Work Orders containing accurate information for technicians to visit customers properties. Communicate with colleagues in the wider team to help maintain a professional relationship with internal and external customers. Log all written and telephone contacts correctly and in a timely manner on the CRM system. Demonstrate and promote collaborative working. Skills & Competencies Methodical &...

Customer Service Representative Location: Chalker Way, Banbury Contract: Temporary (Approx. 20 Weeks, with Potential Extension) Hours: 37 hours per week Pay Rate: £13.51 - £15.00 per hour The Opportunity We are looking for a proactive and customer-focused Embedded Customer Service Representative to join a busy and collaborative team based in Banbury as soon as Monday 17th August. This is an excellent opportunity for someone with strong customer service and account management experience who enjoys building relationships, solving problems, and ensuring customers receive an exceptional level of support. You will be responsible for managing a portfolio of customer accounts, acting as the primary point of contact for enquiries, quotations, and service requests while working closely with internal departments to ensure customer expectations and deadlines are met. Key Responsibilities Serve as the first point of contact for customer enquiries and requests. Build and maintain...

Talentmark are recruiting for a Collections Assistant to join a global healthcare provider to hospitals, clinics and homes on a contract basis for 12 months. This role is based at our clients site in Swindon and may offer some home working depending on the candidate.    The Company: Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimise product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and helping people around the world live better and healthier lives.   Salary: £13.50 per hour.   Collections Assistant Role: Managing a portfolio of customer accounts. Leading collection activities to secure timely payments. Investigating, resolving, and following up on customer disputes. Analysing and reconciling customer accounts. Uploading web billing invoices to customer portals. Ensuring that all interactions and engagements are carried out with the highest...

IT Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is...

Due to an upturn in business, we have a superb opportunity to join a leading company and work within a friendly, close-knit team.  This role will be on a temporary basis until mid-January and will be fully office based, Monday-Friday. Key responsibilities Provide Customer service support for all Customers; this includes the following: • Answering inbound telephone queries, analysing and resolving problems as efficiently as possible • Making outgoing calls to customers and retail partners to troubleshoot issues relating to our equipment and service to maintain uptime • Dealing with customer emails relating to enquiries, ensuring responses are professional, grammatically correct and fully address the issues raised. • Responding to live chats relating to enquiries, ensuring responses are professional, grammatically correct and fully address the issues raised. • Dealing with returns, analysing issues and taking appropriate action in line with company policy and advising...

Job Type: Full Time Salary: £26,624 per annum / £12.80 per hour Bonus: On-target bonus of £2,400 per annum Hours: Full-time, working on a rotating shift pattern, hybrid working once fully trained. Monday - Friday: Shifts between 8.30am - 7.00pm Saturday: Shifts between 8.30am - 5.00pm Sunday: 9.00am - 5.00pm during the Christmas peak period only Weekend working is on a rota basis, with two days off in lieu when working a weekend. We are recruiting for Customer Service Consultants to join a busy customer contact centre supporting a well-known premium retail brand. This is an excellent opportunity for someone with strong customer service and communication skills who enjoys helping people and providing a genuinely high level of service. You will communicate with customers across a variety of channels including telephone, email and live chat, assisting with everything from new orders and product enquiries through to deliveries and resolving problems with existing orders. Full...