Jan 18, 2026
Lincolnshire Country Council are looking for Customer Service Advisor to join them in the Services department., working with the "out of hours" team.
The hours are 20 per week.
Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00
You will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. Dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately.
As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries.
If you enjoy working in a fast-paced environment, with plenty of variety with the chance to...
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CV-Library
LN1, Lincoln, Lincolnshire
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