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Contractor 6
Customer Service Kingston Upon Thames facilities

6 facilities jobs found in Kingston upon Thames

CL
Jul 17, 2026  
Facilities Management (FM) Helpdesk Officer
Role: Facilities Management (FM) Helpdesk Officer Payrate: £18.22 PAYE | £23.71 Umbrella 35 hours per week Location: Working onsite, London Borough of Harrow | Forward Drive, Harrow, Middlesex, HA3 8NT The London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations. About the Role: As an FM Helpdesk Officer, you will act as the first point of contact for all facilities related enquiries across the council's estate. You'll manage incoming requests, coordinate with contractors and internal teams, and ensure issues are logged, prioritised, and resolved efficiently. Key Responsibilities: Manage helpdesk enquiries via phone, email, and internal systems Log and prioritise maintenance requests to ensure timely resolution Liaise with contractors and FM teams to coordinate works...
IR35 Status:
Unknown Status

CV-Library Harrow, UK Contractor
CL
Jun 11, 2026  
Collections Officer
Collections Officer – Hounslow Must have driving license amd access to own vehicle Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing work. You must provide three days per week...
IR35 Status:
Unknown Status

CV-Library Hounslow, Greater London Contractor
CL
Jul 17, 2026  
Property Helpdesk Supervisor
Property Helpdesk Supervisor Location: Bracknell (Hybrid) Salary: Up to £35,000 + Benefits Hours: 9am - 5pm (Mon - Fri) 37.5 hours per week Contract: 9-Month FTC (Temp to Perm Opportunity) Catch 22 are working with a Specialist UK care provider to recruit a Property Helpdesk Supervisor to oversee the day-to-day operation of a busy facilities helpdesk supporting a national portfolio. This is a hands-on supervisory role, responsible for leading a small team, managing workloads, and ensuring a responsive, high-quality service across property and facilities queries. You will also act as the first point of escalation and support continuous improvement across processes and service delivery. Key Responsibilities: Supervise and support a team of Helpdesk Administrators Allocate and monitor workload via CAFM systems (QFM) Act as first escalation point for complex issues Monitor service levels, reporting and performance Drive service improvements and helpdesk efficiency About You:...
IR35 Status:
Unknown Status

CV-Library Bracknell, UK Contractor
CL
Jul 15, 2026  
Customer Service & Logistics Executive
Customer Service & Logistics Executive My client is seeking a highly organized and customer-focused Customer Service & Logistics Executive to join our Supply Chain team. This role is responsible for managing customer orders from receipt through to delivery, invoicing, and collection, while ensuring excellent customer service and operational efficiency. You will act as the primary point of contact for customers, working closely with internal teams and third-party logistics providers to ensure orders are delivered on time and in full (OTIF). The role also involves supporting logistics operations, driving continuous improvement initiatives, and contributing to the achievement of key service and cost objectives. Key Responsibilities Customer Service & Order Management Process customer orders accurately and within agreed lead times. Verify stock availability and coordinate order fulfillment with third-party logistics providers. Manage customer enquiries via email,...
IR35 Status:
Unknown Status

CV-Library George St, Richmond TW9 1HE, UK Contractor
CL
Jul 17, 2026  
Customer Service Agent
About the Role: We are looking for a proactive and customer-focused Customer Services Agent (B2B) to join the Operations Team. Reporting to the Customer Services Team Leader, you will be responsible for delivering an excellent customer experience by managing enquiries, supporting order processes, and working closely with internal teams to ensure customer requirements are met. Key Responsibilities: Act as the main point of contact for customers via telephone, email, electronic communication, and face-to-face interactions Manage customer orders in line with internal procedures and customer requirements Respond efficiently to customer enquiries, providing accurate product, pricing, and delivery information Record customer interactions, feedback, complaints, and resolutions while identifying opportunities for improvement Collaborate with internal teams including Sales, Planning, Logistics, and After Sales Support to ensure smooth customer operations Skills & Experience...
IR35 Status:
Unknown Status

CV-Library Marlow SL7, UK Contractor
CL
Jul 16, 2026  
Technical Support Help Desk - 18247BR - French speaking
Technical Support Help Desk Analyst (French Speaking) - 5 days: Monday - Friday, hours 12.00- - 19.30pm As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure to different technologies and increases your ability to progress your technical knowledge. As a Support Analyst at LMUK you will work within our Best Practices to provide the LM Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting...
IR35 Status:
Unknown Status

CV-Library Havant, Hampshire Contractor
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