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Contractor 26
Customer Service Kirkcaldy

26 jobs found in Kirkcaldy

CL
Jul 22, 2026  
Courier Trainer & Logistics Support - Immediate Start
Courier Trainer (Immediate Start) Location: Edinburgh - South Gyle Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient allocation of work to couriers. Monitor parcel scanning activity and courier readiness...
IR35 Status:
Unknown Status

CV-Library Edinburgh, UK Contractor
CL
Jul 18, 2026  
Customer Service Advisor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...
IR35 Status:
Unknown Status

CV-Library Edinburgh, UK Contractor
CL
Jul 23, 2026  
Customer Service Advisor
As a Customer Service Advisor, you'll play a key role in supporting customers across multiple channels including phone, email and online platforms. Working in a fast paced environment, you will handle a wide range of enquiries, from general questions to more complex issues, always delivering a high standard of service. You'll be responsible for resolving customer concerns efficiently and empathetically, ensuring each interaction leaves a positive impression. The role requires strong communication skills and the ability to adapt your approach depending on the customer and situation. Day to day, you'll liaise with internal teams to gather information and help resolve queries, as well as identify recurring issues and highlight potential improvements to processes and service delivery. No two days are the same, and you'll need to be comfortable managing a varied workload. This position offers the opportunity to gain valuable experience working with multiple systems and communication...
IR35 Status:
Unknown Status

CV-Library Perth, Perth & Kinross Contractor
CL
Jul 22, 2026  
Courier Trainer & Logistics Support - Immediate Start
Courier Trainer (Immediate Start) Location: FALKIRK Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient allocation of work to couriers. Monitor parcel scanning activity and courier readiness throughout the...
IR35 Status:
Unknown Status

CV-Library Alloa, Clackmannanshire Contractor
CL
Jul 18, 2026  
Customer Service Advisor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...
IR35 Status:
Unknown Status

CV-Library Dundee, UK Contractor
CL
Jul 22, 2026  
Courier Trainer & Logistics Support - Immediate Start
Courier Trainer (Immediate Start) Location: FALKIRK Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient allocation of work to couriers. Monitor parcel scanning activity and courier readiness throughout the...
IR35 Status:
Unknown Status

CV-Library Falkirk, UK Contractor
CL
Jul 24, 2026  
Inbound Customer Service Advisor
Customer Contact Inbound Telephony Advisor (x6) Location: Perth (Hybrid - 2 days per week in the office) Rate: £15.54 per hour Contract: 12-month temporary assignment Start Date: 10th August 2026 Hours: 37 hours per week, Monday to Friday Shifts: Between 8:30am and 5:30pm Are you a natural problem solver with a passion for helping people and delivering exceptional customer service? Do you thrive in a fast-paced environment where resolving customer queries quickly and effectively is a priority? We are looking for Customer Contact Inbound Telephony Advisors to join a busy customer service team. In this role, you will focus on delivering First Call Resolution (FCR), ensuring customers receive accurate and efficient support at the first point of contact. Key Responsibilities Respond to inbound customer enquiries with professionalism and empathy. Identify customer needs and provide effective solutions wherever possible at the first point of contact. Use internal systems and...
IR35 Status:
Unknown Status

CV-Library Perth and Kinross, UK Contractor
CL
Jul 22, 2026  
Billing and Collections Specialist
Job Title: Billings & Collections Specialist (Temporary Contract – Immediate Start) Location: Remote Salary: £29,000 annual equivalent (£15/hour) Overview A global organisation is seeking an experienced Billings & Collections Specialist to join its finance team on a temporary contract basis with an immediate start required. This role is responsible for managing the end-to-end billing and collections cycle across a diverse customer base, including both B2B and B2C channels. The successful candidate will play a key role in ensuring accurate invoicing, timely cash collection, and maintaining a healthy accounts receivable ledger in a fast-paced, international environment. This position is ideal for a proactive, detail-oriented finance professional who is comfortable handling high volumes of transactions and working independently in a remote setting. Key Responsibilities Billing & Invoicing Prepare and issue invoices for customers across multiple service lines in...
IR35 Status:
Unknown Status

CV-Library Glasgow, UK Contractor
CL
Jul 18, 2026  
Customer Service Advisor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...
IR35 Status:
Unknown Status

CV-Library Glasgow, UK Contractor
CL
Jul 24, 2026  
Customer Support Representative
Customer Support Representative Reports to: Team Manager Purpose: This Customer Support Role is aligned to Field Representatives focusing on supporting unattended accounts. The position is dedicated to delivering a high-quality service to channel partners, enabling them to maximise their customer?facing selling time. As the primary point of contact, the Customer Support Representative is responsible for managing opportunities throughout the sales cycle. This includes engaging closely with the sales team, channel partners, and end users to provide timely support, guidance, and visibility on opportunity progress. Scope: This role is responsible for managing a range of customer and partner support activities in an efficient, professional, and service?focused manner. The individual will apply sound judgement, problem?solving skills, and a solutions?driven approach to tasks of varying complexity. They should be able to work independently on most activities while maintaining a calm,...
IR35 Status:
Unknown Status

CV-Library Bishopton, Renfrewshire Contractor
CL
Jul 18, 2026  
Customer Service Advisor
Customer Service Advisor working remotely, on an ongoing contract with the opportunity for extension and opportunity to be made permanent. Start Date: August 2026 You will receive full training for this remote working role and all equipment required - you just need wifi and a quiet space to work. (a chair and desk set up) Working 37-40hrs per week Monday - Sunday (off 2 weekends a month), shifts fall within the hours of 8am - 8pm Monday - Fridays (8hr shifts) and Saturday - Sunday the shifts will fall between the hours of 8am - 6pm. You must be fully flexible to be considered for the role. Standard hours: £13.49 per hour, overtime: £20.23 per hour. Duties: - Inbound customer service relating to maintenance queries and emergency calls - Logging customer notes on the systems - Troubleshooting to understand the problem and providing first level advice - Taking call out payments over the telephone where required - Complaint handling where required - Taking full ownership of a...
IR35 Status:
Unknown Status

CV-Library Aberdeen, UK Contractor
CL
Jul 22, 2026  
Courier Trainer & Logistics Support - Immediate Start
Courier Trainer (Immediate Start) Location: INVERNESS Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient allocation of work to couriers. Monitor parcel scanning activity and courier readiness throughout the...
IR35 Status:
Unknown Status

CV-Library Inverness, Highlands Contractor
CL
Jul 24, 2026  
Customer Service Representative (6 Month FTC)
Customer Service Representative / Administrator (6 Month FTC) Seaham (On-site) Up to £27,000 per annum (pro rata) 6 Month Fixed-Term Contract Select Talent Group (STG) is partnering with a well-established manufacturing business to recruit a Customer Service Representative / Administrator on an initial 6-month fixed-term contract. This is an excellent opportunity for someone who thrives in a fast-paced manufacturing environment and enjoys building strong customer relationships. You'll be at the heart of the business, ensuring orders are managed efficiently from initial enquiry through to delivery, while providing exceptional service every step of the way. The Role Reporting to the Customer Services Supervisor, you'll be responsible for coordinating customer orders, communicating with internal departments, and ensuring customers receive a first-class experience. Key Responsibilities * Process and manage customer orders using the company's ERP/MRP system. * Review and...
IR35 Status:
Unknown Status

CV-Library Seaham, County Durham Contractor
CL
Jul 22, 2026  
Service charge officer
We're recruiting for an experienced Leasehold Officer / Service Charge Officer to join a busy Local Authority Housing team. * Pay: £17.85 per hour * Contract: Initial 3 months, with a view to extend * Start Date: ASAP * Working Pattern: Hybrid (2–3 days per week in the office initially) * Office Locations: Richmond, Harrogate or Selby The Role: Working within the Housing Services team, you'll manage a portfolio of leaseholder and housing-related accounts, ensuring effective income collection across a range of tenure types while delivering an excellent customer-focused service. Your responsibilities will include: * Managing leaseholder, service charge and shared ownership accounts. * Recovering outstanding housing-related debts in line with policies and procedures. * Monitoring customer accounts and taking early intervention to prevent arrears escalating. * Negotiating payment arrangements with customers. * Providing advice and support to residents...
IR35 Status:
Unknown Status

CV-Library DL6, Northallerton, North Yorkshire Contractor
CL
Jul 22, 2026  
Courier Trainer & Logistics Support
Courier Trainer (Immediate Start) Location: Belfast Start Date: ASAP ideally Thursday 2nd July Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5 Pay Rate: £13.81 per hour We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high [possibility this will last until Xmas 2026. This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others, there is no essential experience needed as training will be provided. Duties & Responsibilities: Support the on boarding and training of new couriers, ensuring they are fully prepared to carry out their role Assist with the efficient allocation of work to couriers. Monitor parcel scanning activity and courier readiness throughout the...
IR35 Status:
Unknown Status

CV-Library Belfast, County Antrim Contractor
CL
Jul 22, 2026  
Class 2 LGV Driver
Class 2 LGV Driver – Waste & Recycling North Yorkshire - Harrogate Employer: SWIFT Temps Ltd – Driving Recruitment Division Location: Harrogate, HG1 Pay Rate: £17.85 per hour (PAYE) Hours: Tues to Fri 6AM to 4:45PM 40 hours per week Job Types: Full-time, Contract ongoing work About the Role: SWIFT Temps Ltd is currently recruiting for an experienced Class 2 LGV Driver to join the waste and recycling team supporting the local authority in the Harrogate area. This is an ongoing role, offering consistent work and a structured four-day week. Key Responsibilities: * Working as part of the Waste Collection Team based at Harrogate, Claro Road Depo, HG1,you will safely carry out waste collections across the area, this will include the collection of all waste and recyclables from household and commercial properties. * Drive a refuse collection vehicle on assigned rounds * Work as part of a team collecting domestic waste and recyclables * Must be prepared to work as a...
IR35 Status:
Unknown Status

CV-Library HG1, Harrogate, North Yorkshire Contractor
CL
Jul 19, 2026  
Sales Order Processor
About the Role We are looking for a highly organised and detail-oriented Sales Order Processor to join our client’s team. In this role, you will be responsible for accurately processing customer orders, ensuring excellent customer service, and supporting the sales team with efficient order management. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment. Key Responsibilities * Process customer sales orders accurately and efficiently. * Verify order details, pricing, product availability, and delivery requirements. * Liaise with customers regarding order queries, amendments, and delivery updates. * Coordinate with warehouse, logistics, and production teams to ensure timely order fulfilment. * Generate quotations, invoices, and order confirmations. * Maintain accurate customer and order records within the ERP/CRM system. * Monitor order progress and proactively resolve any issues or...
IR35 Status:
Unknown Status

CV-Library Nelson, Lancashire Contractor
CL
Jul 21, 2026  
Scheduler
The Scheduler will be responsible for coordinating and managing schedules to ensure the efficient delivery of services within the Energy & Natural Resources sector. This temporary role is based in Preston and requires strong organisational skills and attention to detail. Client Details The employer is a medium-sized organisation operating within the Energy & Natural Resources industry. They are focused on providing reliable services to their customers while maintaining operational excellence and efficiency. Description Schedule and manage appointments for customer service operations. Communicate with customers to confirm and update bookings. Coordinate with internal teams to ensure timely service delivery. Maintain accurate records of schedules and customer interactions. Respond to scheduling queries and resolve any issues promptly. Optimise scheduling to maximise operational efficiency. Ensure compliance with company policies and industry standards. Provide...
IR35 Status:
Unknown Status

CV-Library Preston, Lancashire Contractor
CL
Jun 23, 2026  
Council Tax Officer
We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...
IR35 Status:
Unknown Status

CV-Library United Kingdom Contractor
CL
Jul 19, 2026  
Client Service Representative
Job Advertisement: Client Service Representative Location: Manchester Working Pattern: Full Time Duration: 6 months (Potential extension) Our client, a leading global financial services organisation, is looking for a dedicated Client Service Representative to join their Wealth Services Operations team. This is an exciting opportunity to be part of a dynamic, next-generation ecosystem that leverages advanced data analytics and digital tools to create unparalleled wealth experiences for clients. Key Responsibilities: As a Client Service Representative, you will play a crucial role in enhancing the client experience by: Client Engagement: Independently assist clients by responding to complex inquiries via phone, email, and other channels regarding our client's products, services, and procedures. Technical Assistance: Address client questions about product features and provide technical support for complex issues escalated by junior team members. Issue Resolution: Research and...
IR35 Status:
Unknown Status

CV-Library Manchester, Greater Manchester Contractor
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