76 jobs found in Lakenheath

Working for a friendly and successful company who supply their innovative products to a range of markets globally, this is an exciting opportunity to join their team. You will ideally have worked within a similar role where you will be able to demonstrate the following skills and experience; * Providing support to customers/distributors globally * Confident communicator, both on the telephone, via email and face to face * Creating quotes, processing orders and updating delivery information * The ability to build strong relationships with customers This role may suit someone already in a similar position within customer services, internal sales, sales support, client support services, sales order processing, technical support or similar roles. Equally, if you are looking to start your career in this type of role, this opportunity may be of interest to you as full training and support will be provided. This is initially a 6 month contract but may become a permanent...

Lisa Wright Recruitment is excited to announce an opportunity for a Customer Service Administrator to join a market-leading company located in Alconbury, Cambridgeshire. This is a fantastic chance to work in a supportive, friendly team environment with a company at the forefront of its industry. This is a fixed term contract until the end of September 2026. After an initial 5 week training period, you will have the opportunity to work hybrid - 2 days office based and 3 days remote. Key Responsibilities of the Customer Service Administrator: * Answering inbound customer calls professionally * Taking and processing customer orders efficiently * Managing customer returns * Addressing customer account queries * Ensuring the computer system is updated consistently To be considered for the Customer Service Administrator role, you will need: * A basic knowledge of MS Office * Excellent interpersonal and communication skills * High attention to detail and accuracy *...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 37.5 hours er week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What’s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Temp of the Month - vouchers! Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Hungarian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position. Hours: 40 per week, between 7am – 7pm (must be flexible with shift rotation and occasional weekends) Pay: £14.22 What’s on offer: Competitive pay Overtime available (time and half) Full training provided Weekly pay Opportunity to progress within a growing IT team Duties include: Providing first-line IT support to external clients, resolving queries efficiently and professionally Logging, tracking, and updating support tickets accurately in the system Troubleshooting hardware, software, and network issues, escalating where necessary Guiding clients through step-by-step solutions over the phone or via email Maintaining clear documentation of common issues and...

Customer Service Specialist Location: Bedford (Office-based for 4-6 weeks) Working hours: Monday to Friday - (you have the option to work the following shifts: 7am-3pm, 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm) Pay rate: £13.54 per hour plus overtime Contract: Temporary Start Date: Monday 27th April 2026 + Tuesday 5th May 2026 About the Role We are seeking a Customer Service Specialist to join the busy customer services team within a large, well-established corporate organisation. This is a fantastic opportunity to support with a backlog of online bookings. You'll be part of a focused, collaborative team that values accuracy and efficiency. The team is diverse, experienced, and committed to delivering exceptional service. Key Responsibilities Liaise with customers via email and phone to resolve queries. Handle incoming calls from customers regarding outstanding appointments Multi-task across administrative and customer service duties.What We're Looking For Solid Customer...

ServiceNow Customer Experience (UX) Lead - ITSM Start - 5th of May 2026 Up to six month contract £600 pay per day - paid via an umbrella - Inside IR35Stevenage in Hertfordshire - three days per week essential Essential: Strong experience working with ServiceNow ITSM (in design, product ownership, consultancy, or leadership roles). Deep understanding of ITSM processes (ITIL-aligned) and how users interact with them. Proven experience in customer experience design, service design, or UX within IT environments. Ability to translate customer needs into practical platform solutions. Strong stakeholder management skills up to senior leadership level. Experience working in Agile / product‑based delivery models. A pragmatic, can-do, hands-on style. Role Summary The ServiceNow Customer Experience (UX) Lead - ITSM is responsible for shaping, governing, and continuously improving the end‑to‑end customer and user experience across IT Service Management services delivered...

Technical Support Specialist – 12mths – hybrid Hertfordshire - £160pday) Our client is seeking a Technical Support specialist to work approx. 4 days per week onsite in Ware, Hertfordshire. You will be reporting to a Technical Support Team Lead or Manager, the Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Success in this role will be defined by a strong customer first mentality, a thorough systematic approach to troubleshooting hardware, software or systems, and the curiosity to learn about a diverse set of technologies. If you love to challenge yourself, enjoy getting to the bottom of issues and want to be a part of a fast paced challenging environment, this opportunity is for you. Required skills & experience: Exceptional skills in problem solving & time management Able to provide timely updates and manage customer expectations Ability to read, write, and speak English fluently;...

Customer Service Advisor - Temp to Perm Opportunity Location: Corby, NN17 Start Date: 11th May Type: Temporary ongoing with potential to become permanent Pay: £12.71/hour for the first 12 weeks whilst training £13.22/hour thereafter Additional shift bonuses available for evenings, weekends, and night shifts About the Role A leading global organisation is seeking enthusiastic and customer-focused individuals to join its dynamic Customer Services team. This is a fantastic opportunity to work in a fast-paced, multi-channel environment where your problem-solving skills and passion for service will be valued and developed. Available Shifts Day Shift (37.5 hrs/week): Core hours: Monday to Friday between 07:00am - 22:30pm (occasional weekends)Training: First 5 weeks, Monday-Friday, 9:00am-3:00pm and remaining 2 weeks, Monday-Friday 9:00am-4:00pm Post-training: Rotating shift system based on business needs Occasional requirement to work a weekend if staffing levels are low. Key...

Customer Service Adviser (Student Support) Pay Rate: £12.79 Location: Milton Keynes Start Date: Monday 8th June 2026 End Date: Friday 25th September 2026 Training: 7-week on-site training period at MK7 6AA (with Fridays working from home). Post-training: The role becomes primarily remote, with one day per month on site. Office space is also available on campus for those who prefer to be office-based. Are you looking for a job with a real purpose? Are you? Passionate about delivering an exceptional level of customer service An effective communicator with sufficient IT skills that allow you to support students with a range of enquiries  A motivated self-starter who can adapt to the needs of an operation Able to thrive in a collaborative working environment and enjoy being part of a highly experienced and supportive team Able to bring energy to your role and always striving for excellence Excited about the prospect of working for a highly established distanced learning organisation...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Are you fluent in Danish AND either Norwegian, Swedish OR Finnish? Are you available for a new position at short-notice? We are looking for a Nordic Customer Service Advisor to join a Global company based in Watford. This is a brand-new opportunity within a well-established business. If you have previously been in process for a similar role in Watford then please still apply as this position is not the same! You MUST be fluent in Danish for this position alongside being able to speak and write in either Norwegian, Swedish or Finnish. Monday to Friday, Hybrid working (Monday & Thursday as the office days). Working Hours: 08:30 - 17:00 (Watford office) 07:00 - 15:30 (homeworking). This is an ongoing temporary position, estimated to last between 6 and 12 months. Their office has strong public transport links and free on-site parking, making it convenient for all commuters. Main duties to include: Provide support to customers and stakeholders Answering inbound enquiries...

Danish‑Speaking Travel Agent / Customer Service Agent- Hybrid - Canary Wharf, London Pay Rate : £14.24 per hour Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £500 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Location: Hybrid role - Head Office based in Canary Wharf, London Hours: Full‑time, 37.5 hours per week (flexible shifts including weekends) About the Role We are currently recruiting a Danish‑speaking Travel Agent to join our growing customer service and sales team. This is a hybrid role based out of our modern Canary Wharf head office, supporting European customers booking holidays both online and over the phone. This role is ideal for someone fluent in Danish and English, passionate about customer service, and confident in sales‑driven conversations. You'll be responsible for handling inbound calls, understanding customer needs, and...

Desktop Support Technician Central London - On‑site (5 days a week) £220 per day (Inside IR35) Initial 1‑month contract - Temp to Perm I am recruiting for an experienced Desktop Support Technician to join on an initial 1 month contract, with a clear intention for the role to move permanent. Candidates must be happy with a temp to perm arrangement. Key Responsibilities.. Provide technical support for desktop hardware and software, including remote users Deliver deskside and remote support for Windows 11 and Microsoft Office 365 users Troubleshoot application issues including malware, hard disk failures, and file corruption Support secure remote access technologies including VPN, Citrix, and related solutions Troubleshoot and resolve printers, copiers, and peripheral device issues Build, deploy, and support devices using Intune / Autopilot Deliver white glove support to VIP and executive users Ensure timely, accurate ticket updates, documentation, and closure Manage hardware and...

Service Delivery Manager – 3 Months – London – Immediate Start We are looking for an experienced Service Delivery Manager (SDM) to support a critical ITSM transformation programme, migrating from ServiceNow to Freshservice. The successful Service Delivery Manager position is suited to someone who can quickly embed into an organisation, take ownership of service delivery, and drive a smooth and effective migration. The ideal candidate will have previous experience with a similar migration as well as hands on background within Service Desk, Incident and Change Management. Key responsibilities of the Service Delivery Manager: Take ownership of service delivery throughout the ITSM migration lifecycle. Lead the transition from ServiceNow to Freshservice, ensuring minimal business disruption. Assess current processes and drive ITIL-aligned improvements (not just lift-and-shift). Manage stakeholders across IT, business units, and third-party vendors. Oversee incidents, risks, issues,...

Fluent Mandarin Speaker - Customer Sales Advisor Central London (Hybrid) | £14.00 per hour + Holiday Pay Long-Term Temporary Position Hours - 9.00 am - 6.00 pm Monday - Friday (Occasional weekend work may be required in peak times however time will be given back during the week.) We're excited to be recruiting on behalf of a leading company in the property sector, based in the heart of Central London. This is a fantastic opportunity for a fluent Mandarin speaker to join a dynamic, fast-growing team as a Customer Sales Advisor. The Role In this hybrid role, you'll begin with in-office training in Central London. Once trained, you'll work remotely twice a week, with three days in the office. All necessary equipment will be provided. You will: Handle inbound and outbound customer queries via phone and email Provide outstanding customer service and sales support Update internal systems and ensure documentation accuracy What We're Looking For Fluency in Mandarin (spoken and...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress....

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests.  Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc. Hybrid working 1 week in the office, 1 week working from home until January 2027 then will be full time on site. Dates to be determined after Training is completed and Manager has signed off. Interview Date - 07.05.26 Start Date - 26.05.26 Operational Hours - 08:00-19:15 (8hr Shift) - Monday to Friday  Location : - East Midlands Airport Pay Rate : - £14.73 p/h Training - 2 weeks on site Job Role : - Your key responsibilities, which are not exhaustive and not limited to include : Managing Inbound calls to the business from Worldwide clients handling shipment requests Building rapport with customers and establishing their needs Deliver a consistent call flow, giving the customer...

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical...

Customer support opportunity - Sittingbourne - Hospital to Home service - High volume call experience required Peopleforce Recruitment are actively searching for an experienced customer support agent to join our long-standing healthcare client based in Sittingbourne. The role as customer support agent involves supporting patients by easing their transition out of hospital back into their homes. You will be handling a high volume of calls daily and will need to be prepared to have difficult conversations, given the nature of the role. We are looking for a friendly people person, who can be empathetic, patient and understanding with patients. Additionally, we will need someone who is confident on the phone and can take a high volume of calls daily. You will be supported with a 3 month training programme and will not be thrown in at the deep end. * This role is full time, Mon-Fri and 7.5 hours per day. You will mix between 08:00-20:00 shifts and these are to be completed in a...