May 14, 2026
Customer Experience Agent
Location: Wakefield
Hours: 37 hours per week
Monday - Thursday: 8:30am - 4:30pm
Friday: 8:30am - 4:00pm
Pay Rate: £14.00 per hour
Temporary ongoing
Start date: 12 May
Customer Experience Agent
About the Role
We are currently recruiting for a Customer Experience Agent to join a busy and supportive team based in Wakefield. This role would suit someone who is highly organised, detail-oriented, and confident working in a fast-paced customer-focused environment.
The successful candidate will play a key role in supporting the customer journey by ensuring orders, queries, and communications are handled accurately and efficiently while delivering a high standard of customer service.
Customer Experience Agent
Key Responsibilities
Handle incoming calls, emails, web chats, and customer queries in a professional and efficient manner
Process and expedite customer orders while liaising with transport teams to provide accurate delivery updates
Communicate...
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CV-Library
Wakefield, UK
Contractor