53 jobs found in Leicester

Accounts Receivable Representative Location: Loughborough Pay Rate: £19.97 Shifts: Monday - Friday 8:00 - 16:00 Mon, Tue and Wed onsite (36.25 hours paid per week) Contract - 12 Months The Accounts Receivable Representative will work independently to ensure transactional excellence in Accounts Receivable. This role requires intermediate to advanced knowledge and experience in AR. The representative will collaborate with various external and internal partners, such as Customers, Customer Services, IT, Commercial Sales, Commercial Finance, Accounts Payable, and General Ledger Teams. The primary focus is on driving daily collections activities to achieve collection efficiency, percent past due, DSO, and bad debt goals. Key areas of accountability/ responsibilities: Within the role of Accounts Receivable Representative, you will primarily be responsible for the following: *Collecting invoices: Pre-call/prepare/send statements with current invoices, call on past due invoices,...

Are you a dependable and motivated individual looking for a role where your customer service skills will truly make a difference? Our respected client in Hinckley is seeking Customer Service & Installation Coordinators to join their team on a temporary basis. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service. Working Hours: Monday to Friday, 9:00am – 5:00pm Pay Rate: £14.35 per hour Key Role Responsibilities: * Handle customer inquiries and complaints via phone & email ensuring timely and effective resolution. * Customer account management. * Maintain detailed and accurate records of customer interactions and transactions. * Collaborate with other departments to resolve complex issues and improve overall customer satisfaction. * Provide feedback on the efficiency of the customer service process and suggest improvements. * Take ownership of the customer journey from installer arrival on site through to job...

The Team & Focus of the Role Our IT Service & Infrastructure team are looking for a new Systems Support Engineer to come and join the team, on a 5-month fixed term contract. Working alongside our​team, you will be responsible for onsite service and support needs for employees around the firm. You will ideally have experience in providing support for all areas of technology, including laptops, servers, printers, and networks as well as vendor specific hardware and software (such as Microsoft365, Microsoft Office Desktop Applications, etc). This role will be based in Ashby, and although we do operate a hybrid working policy, it’s essential that you’re able to commute to Ashby weekly. Our standard hours are 08:45am – 5:15pm (37.5 hours), however we’d be open to discussing flexible working requirements with minimum working hours of 30 per week. In return, beyond your base salary you will be included in: * ​​A discretionary bonus scheme * ​A generous holiday scheme...

This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor" Fixed Term Positions based on a 37.5hr week Salary Range: £29,025 - £30,553 - Dependent upon experience Location: Beeston, NG9 1LA - Free parking *subject to avaliablity* The office location is a 10 min walk from Beeston Train Station Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team. Why Work With Us? Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities. Career Progression: We are committed to helping you grow – through ongoing training, and mentorship. Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support. Meaningful Impact: Your contributions...

Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre at the heart of service delivery. This is an excellent opportunity for a Customer Service Advisor to make a real impact while supporting residents, applicants and external agencies across a range of housing services including repairs, rents and homelessness. This role would suit an experienced Customer Service Advisor, Contact Centre Advisor or Housing Customer Advisor with previous social housing experience who enjoys working in a high-volume environment and delivering excellent customer service. Customer Service Advisor duties: Making high volumes of outbound calls to gather and verify customer information as part of the Everyone Matters programme Handling inbound enquiries via phone, email, text and other communication channels Having sensitive and supportive conversations to identify vulnerabilities and additional customer needs...

Customer Service Administrator Wellingborough Long term ongoing temporary Full-time hours £12.85 per hour (will increase after 12 weeks) Are you an organised individual able to prioritise a heavy workload? Are you technically minded and able to solve problems? Are you an efficient administrator who pays great attention to detail? If this sounds like you and you're available immediately we'd like to hear from you ASAP. Our Client is seeking a Customer Service Administrator to join their organisation on an ongoing temporary basis. The ideal candidate will have previous commercial, office-based customer service experience with a confident & professional telephone manner. You must be available to interview and start immediately. This is a long-term temporary role and there will be the opportunities to apply for permanent roles in the future. Key responsibilities & duties of the Customer Service Administrator include: Dealing with enquiries from customers over the...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Customer Service Advisor £12.71 per hour plus monthly bonus 37.5 hours per week Monday to Sunday 7.30am – 10pm (rota-based) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible. -Handling inbound calls -Arranging...

Customer Service Advisor £12.71 per hour plus monthly bonus 4-on-4-off: 5pm-10pm Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible. -Handling inbound calls -Arranging call outs -Dealing with distressed or upset...

Job Title: Customer Service / Complaints Advisor Location: Redditch (Hybrid Working – Office Attendance Required 1–2 Days Per Week) Salary: £12.71 per hour Job Type: Full-Time Working Pattern: 1 in 3 weekends (rota basis) Shift Times (Rotational Split Shifts): •    8:00am – 4:15pm •    9:45am – 6:00pm •    11:45am – 8:00pm About the Role We are currently recruiting for an experienced Customer Service / Complaints Advisor to join a busy and fast-paced contact centre team. This role requires a confident and resilient individual who has previously handled high volumes of complaints and customer queries via both telephone and email. This is a hybrid position; however, candidates must be able to attend the Redditch office at least once or twice per week. Flexibility to work rotational shifts and 1 in 3 weekends is essential. Key Responsibilities •    Handle inbound and outbound customer calls in a fast-paced call centre environment •    Respond to customer complaints...

About the Role At Mercedes‑Benz Financial Services, our customers are at the centre of everything we do. As a Customer Operations Specialist, you’ll play a vital role in delivering exceptional customer experiences while supporting the smooth day‑to‑day running of our contact‑centre operations. This is a fast‑paced, varied role where no two days are the same. This is a great opportunity to develop a broad skill set and make a real impact where it matters most. While this role is initially temporary, it provides a strong foundation for starting your career with Mercedes‑Benz Financial Services, with the potential to progress into permanent opportunities across the business. What You’ll Be Doing * Handling inbound customer enquiries via phone and email * Managing escalated queries with professionalism, empathy, and sound decision‑making * Identifying and supporting vulnerable customers with care and patience * Working collaboratively with colleagues to resolve issues...

Industrious Recruitment are seeking a Customer Service Coordinator for a client based in Milton Keynes. This is an 12 month Fixed Term Contract. This role is to provide support to their core accounts. The main emphasis of this role is delivering timely and professional customer service to their customers who call into the Customer Support Centre to deliver a seamless service for their technical and product enquiries. This will include managing and accurately recording equipment faults in their CRM and deliver on set customer response KPI targets. You will also need to monitor and ensure that the Key Performance Indicators (KPIs) are met from their service suppliers and complete any escalation activities as required to ensure that all customer support is delivered to their customer contractual obligations. In addition, the position will involve at times creating reports for their Account Managers and data collection. As part of the technical service administration team you will be...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organization in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remoteWhy Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment!Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their queries via...

We are seeking an organised and customer-focused Assessment and Support Officer to join the Housing Advice Service at a local authority in Cambridgeshire. The successful candidate will assess applications to join the Housing Register under the Choice Based Lettings system, ensuring applications are processed accurately and in accordance with the Council's Lettings Policy. The role involves verifying and updating applications, supporting vulnerable households with assisted bidding, conducting housing register reviews, and providing a broad range of administrative support across the service. Responsibilities also include organising housing panels, maintaining databases and records, processing payments and invoices, and supporting homelessness prevention initiatives. You will need excellent communication, organisational, and IT skills, with the ability to manage competing priorities and provide high-quality customer service. Experience within housing, administration, customer...

Description Our Lincolnshire local government clients seek a Customer Service Advisor, Care & Wellbeing. In this crucial and sensitive role within Children's Services, you'll be the first point of contact for anyone who calls Customer Services to report concerns about a child. This will include taking calls from members of the public and professionals such as Police Officers, Nurses and School Teachers. You'll need your clear, concise, and cool-headed communication style to provide information. If you enjoy working in a fast-paced environment, with plenty of variety and the chance to learn new things, then this is the role for you! This will be an office-based role. Responsibilities It will be your responsibility to gather as much information and detail from the caller as possible, using your professional curiosity to fact-find information and, more importantly, not to take anything at face value. This will all be captured by you, written up against a framework onto our...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Senior Customer Service Officer Location; Cheltenham £15.06 per hour|37 hours per week| Temporary Contract ongoing Are you an experienced customer service professional with a passion for delivering exceptional service and resolving complex customer enquiries? We are recruiting for a Senior Customer Service Officer to join a busy and fast-paced organisation based in Cheltenham. This is a varied and rewarding opportunity for someone who thrives in a customer-focused environment and enjoys supporting service improvements across a wider business function. The Role You will act as a key point of contact for customer enquiries, supporting complaint management processes, handling escalated issues and working closely with internal teams to deliver positive outcomes for customers. Key Responsibilities . Handle customer enquiries across a range of communication channels . Take ownership of more complex and escalated customer queries . Liaise with internal departments and external...

Customer Services Team Leader – Nantwich – Permanent – £27,000 We are currently seeking an experienced and proactive Customer Services Team Leader to join our client’s organisation based on the outskirts of Nantwich. This is an excellent opportunity for an individual with strong leadership skills and a customer-focused approach to support and develop a busy Customer Services function within a fast-paced environment. Supporting the wider business, duties will include: * Co-ordinating the customer services function and team to ensure smooth and efficient operations * Allocating and prioritising workloads effectively across the team * Leading, motivating, and developing team members through training and coaching * Managing holiday and absence cover to maintain service levels * Implementing procedures and systems to improve operational efficiency * Managing a busy switchboard and handling a high volume of inbound calls * Screening calls, taking messages, and responding to...