56 jobs found in Lincoln

This Role: Senior Customer Service Advisor known internally as a "Senior Property Services Advisor" Fixed Term Positions based on a 37.5hr week Salary Range: £29,025 - £30,553 - Dependent upon experience Location: Beeston, NG9 1LA - Free parking *subject to avaliablity* The office location is a 10 min walk from Beeston Train Station Join Our Team and Shape Your Future! Are you looking for an exciting new role where you thrive on offering an outstanding service to customers? We are searching for passionate, driven individuals to join our Customer Contact team. Why Work With Us? Inspiring Work Environment: Be part of a collaborative and innovative culture where every day brings new challenges and opportunities. Career Progression: We are committed to helping you grow – through ongoing training, and mentorship. Competitive Benefits: Enjoy a comprehensive benefits package, generous holiday allowance, and health & wellbeing support. Meaningful Impact: Your contributions...

Collections Manager (Fixed Term Contract - 6-12 Months) Location: Melton Mowbray Contract: Fixed Term Contract (6-12 Months) Salary: Competitive The Opportunity Red Recruitment is recruiting on behalf of our client, a specialist debt collection business, for an experienced Collections Manager to join the organisation on a 6-12 month fixed-term contract. The successful candidate will oversee the end-to-end collections and litigation lifecycle, manage key third-party relationships, and drive improved recovery outcomes while maintaining strong regulatory compliance. This role would suit an experienced collections professional with a strong regulatory background, who is comfortable operating both strategically and operationally in a fast-paced environment. Key Responsibilities Develop, create, and execute a strategic business plan for historic and aged debt, with a focus on maximising recoveries and reducing future risk. Lead the end-to-end collections lifecycle, including...

Sue Ross Recruitment are working on behalf of our client, a highly respected international manufacturing specialist, to recruit a German Speaking Customer Service Specialist for a fixed-term contract for 12months. This is an exciting opportunity to join a global business in a key role supporting both UK and international customers. The successful candidate will join a collaborative and high-performing team, delivering outstanding customer service and managing a variety of complex processes including exports and order fulfilment. Key Responsibilities: * Process sales orders accurately and in a timely manner, ensuring cut-off deadlines are met * Handle a wide range of customer queries and resolve complaints across email, phone, and electronic systems * Contribute to projects such as Salesforce implementation, new product launches, and process improvements * Liaise with departments including shipping, planning, warehouse, and sales to support customer satisfaction *...

Accounts Receivable Representative Location: Loughborough Pay Rate: £19.97 Shifts: Monday - Friday 8:00 - 16:00 Mon, Tue and Wed onsite (36.25 hours paid per week) Contract - 12 Months The Accounts Receivable Representative will work independently to ensure transactional excellence in Accounts Receivable. This role requires intermediate to advanced knowledge and experience in AR. The representative will collaborate with various external and internal partners, such as Customers, Customer Services, IT, Commercial Sales, Commercial Finance, Accounts Payable, and General Ledger Teams. The primary focus is on driving daily collections activities to achieve collection efficiency, percent past due, DSO, and bad debt goals. Key areas of accountability/ responsibilities: Within the role of Accounts Receivable Representative, you will primarily be responsible for the following: *Collecting invoices: Pre-call/prepare/send statements with current invoices, call on past due invoices,...

Are you an experienced administrator or customer service advisor? We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible) Pay: £14.50 per hour Duration: Temp ongoing - Could potentially go perm based on performance Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) Main tasks include * Ensure that orders are received when goods/services have been supplied * Liaising with suppliers to resolve any invoice queries * Answering the telephones and passing on messages in a professional manner * Taking customer orders * Updating customers on orders and deliveries * Dealing with any customer queries * Supporting internal staff with pricing queries * Data entry Requirements * Excellent...

Service Desk Analyst Hybrid / Peterborough after training is completed (4-6 weeks) 6-month contract (extend each 6 months & paid weekly) 37.5 hours per week – overtime available Rotating Shift Pattern - Weekend work is required on a rotational basis. £19.97 per hour - Umbrella assignment rate Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: * 1st line support experience * Previous IT Service Desk experience (or similar) * Strong Windows and Google skills (Google Docs and Gmail / Google Mail) * Experience troubleshooting tickets on a service desk * Strong communication skills * Supporting international internal users Typical working patterns: 1pm – 9pm - 1 hr break 3.30pm – 13pm - 1 hr break Full training and support offered as well as progression opportunities

The Team & Focus of the Role Our IT Service & Infrastructure team are looking for a new Systems Support Engineer to come and join the team, on a 5-month fixed term contract. Working alongside our​team, you will be responsible for onsite service and support needs for employees around the firm. You will ideally have experience in providing support for all areas of technology, including laptops, servers, printers, and networks as well as vendor specific hardware and software (such as Microsoft365, Microsoft Office Desktop Applications, etc). This role will be based in Ashby, and although we do operate a hybrid working policy, it’s essential that you’re able to commute to Ashby weekly. Our standard hours are 08:45am – 5:15pm (37.5 hours), however we’d be open to discussing flexible working requirements with minimum working hours of 30 per week. In return, beyond your base salary you will be included in: * ​​A discretionary bonus scheme * ​A generous holiday scheme...

Monday - Friday 36.25 hours a week (core hours 10am - 4pm)-mainly remote working - 2 roles available one until September 2026 the other until December 2026 £33,237 p.a. An exciting opportunity has arisen to work for our client 'an employer of choice' - a professional membership organisation- to work as a Customer Support and Engagement Officer. You are supporting both the members and the public - delivering a high-quality, empathetic service. Principal accountabilities Principal accountabilities: * Frontline Response: Handle a high volume of telephone and email enquiries from members, potential members, and the public, in line with service level agreements. * Use empathy, active listening, and non-judgmental support to manage sensitive or complex conversations. * Complex Judgement: Apply critical thinking and sound judgment to assess and resolve complex queries in real time, escalating where appropriate. * Safeguarding: Be alert to safeguarding and high-risk...

Complaints Handler Location: Halifax Contract: 6 months About the role Search are looking for a professional and empathetic Complaints Handler to join an organisation in Halifax for a 6 month fixed term contract. This role is responsible for managing customer complaints from start to finish, ensuring fair, timely, and effective resolutions. You will play a key role in improving the customer experience by investigating issues, identifying root causes, and supporting continuous improvement across the business. Key Responsibilities Manage customer complaints from initial contact through to resolution Investigate issues thoroughly and gather information from relevant departments Communicate clearly and professionally with customers at all stages Ensure outcomes are fair, consistent, and in line with company policy Identify root causes and highlight trends or recurring issues Maintain accurate and detailed case records Key Experience & Skills Previous experience in...

Customer Service Administrator Wellingborough Long term ongoing temporary Full-time hours £12.85 per hour (will increase after 12 weeks) Are you an organised individual able to prioritise a heavy workload? Are you technically minded and able to solve problems? Are you an efficient administrator who pays great attention to detail? If this sounds like you and you're available immediately we'd like to hear from you ASAP. Our Client is seeking a Customer Service Administrator to join their organisation on an ongoing temporary basis. The ideal candidate will have previous commercial, office-based customer service experience with a confident & professional telephone manner. You must be available to interview and start immediately. This is a long-term temporary role and there will be the opportunities to apply for permanent roles in the future. Key responsibilities & duties of the Customer Service Administrator include: Dealing with enquiries from customers over the...

Customer Service Retention Specialist (Sales) Certain Advantage is hiring for a Customer Service Specialist (Sales) based in Stockport. The role is a temp to perm role.  The Company We’re working with a business that’s a leading Automotive business in Stockport. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great temp to perm opportunity,   The Role: We’re looking for an enthusiastic and proactive Customer Service Retention Specialist to join their existing sales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect temp to perm role for you! Key Responsibilities Customer Retention: Contact existing customers to discuss their renewals, Offering retention solutions Identify opportunities to maintain long-term relationships. Appointment Booking Schedule Sales appointments efficiently for both inbound and outbound enquiries, Ensuring a smooth...

We are seeking an organised and customer-focused Assessment and Support Officer to join the Housing Advice Service at a local authority in Cambridgeshire. The successful candidate will assess applications to join the Housing Register under the Choice Based Lettings system, ensuring applications are processed accurately and in accordance with the Council's Lettings Policy. The role involves verifying and updating applications, supporting vulnerable households with assisted bidding, conducting housing register reviews, and providing a broad range of administrative support across the service. Responsibilities also include organising housing panels, maintaining databases and records, processing payments and invoices, and supporting homelessness prevention initiatives. You will need excellent communication, organisational, and IT skills, with the ability to manage competing priorities and provide high-quality customer service. Experience within housing, administration, customer...

Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organization in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remoteWhy Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment!Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their queries via...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa £31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a hybrid working...

Customer Service Advisor £12.71 per hour plus monthly bonus 37.5 hours per week Monday to Sunday 7.30am – 10pm (rota-based) Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible. -Handling inbound calls -Arranging...

Customer Service Advisor £12.71 per hour plus monthly bonus 4-on-4-off: 5pm-10pm Based on-site in Bescot, Walsall We are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s biggest and most well-recognised companies operating in the Motoring industry. Their office in Walsall is ideally located for workers who commute by both public and private transport, thanks to its large, free on-site parking, as well as its proximity to both a bus stop and train station which has regular links to Walsall and Birmingham City Centre. Role We are looking for a Customer Service Advisor to work for the RAC; within this role, you will be handling inbound calls from customers with a broken down vehicle; you will be tasked with ensuring the customer’s case is dealt with as swiftly and professionally as possible. -Handling inbound calls -Arranging call outs -Dealing with distressed or upset...

We are currently recruiting for Telemarketers to join our client in Birmingham City Centre. This is a hybrid role once trained, but some travel to the City Centre office will be required. Duties include but are not limited to: · Calling potential customers, gathering information · Arranging/ making appointments for telephone consultants · Lead generation and profiling · High volume of outbound telephone calls · Excellent customer service required If you have any form of Telesales, Sales, Telemarketing, Call Centre, Customer Service experience, please get in touch

Service Desk Manager 2 days onsite £300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong...

Contract: Temporary - for one month Shift: Full-time, Mon – Fri, 9am-5pm (37hr week) An excellent opportunity has arisen for a motivated and customer-focused individual to join a busy head office team as a Customer Service Administrator. In this role, you will provide a national client base with a high standard of customer service, working closely with clients and field staff. You will also be responsible for completing administrative duties accurately and maintaining up-to-date records in line with company procedures. Key Responsibilities * Provide a courteous and professional telephone service to customers, ensuring their needs are met efficiently. * Become fully competent, through in-house training, in the use of company systems to meet customer requirements and share accurate information. * Manage administrative tasks, including data entry, record keeping, and processing documentation accurately. * Prepare, issue, and track invoices, ensuring timely and accurate billing...

About the Role At Mercedes‑Benz Financial Services, our customers are at the centre of everything we do. As a Customer Operations Specialist, you’ll play a vital role in delivering exceptional customer experiences while supporting the smooth day‑to‑day running of our contact‑centre operations. This is a fast‑paced, varied role where no two days are the same. This is a great opportunity to develop a broad skill set and make a real impact where it matters most. While this role is initially temporary, it provides a strong foundation for starting your career with Mercedes‑Benz Financial Services, with the potential to progress into permanent opportunities across the business. What You’ll Be Doing * Handling inbound customer enquiries via phone and email * Managing escalated queries with professionalism, empathy, and sound decision‑making * Identifying and supporting vulnerable customers with care and patience * Working collaboratively with colleagues to resolve issues...