7 jobs found in Liverpool

I am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information Key responsibilities You will be a self starter who is able to own quiries through to resolution be able to confidently use Microsoft tools, emails and internet/intranet A very good empathtic telephone manner is needed working in a call centre enviroment Full training will be provided

We are looking to recruit a Council Tax Officer to join our Revenues service and support the effective administration of Council Tax on a remote basis. This role is ideal for someone with experience working in a local authority environment and strong working knowledge of Northgate (NEC) Revenues systems. The Role You will be responsible for the day-to-day administration of Council Tax accounts, ensuring accuracy, compliance with legislation and high standards of customer service. The role involves working closely with colleagues across Revenues and Customer Services to support billing, collection and recovery activity. Key Responsibilities * Administer Council Tax accounts, including new accounts, amendments and closures * Process discounts, exemptions, reductions and changes of circumstances * Issue bills, reminders and notices in line with legislation and council procedures * Undertake recovery action, including reminders, summonses and...

Desktop Migration Support Engineer 12 Month Contract (Initial) Chester Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Desktop Migration Support Engineer to join their team for an initial 12-month contract. However, there may be scope for extension. Role Overview: We are seeking a customer-focused Desktop Migration Support Engineer with strong communication skills and solid hands-on desktop support experience. This role is ideal for someone with a desktop support background who enjoys working directly with...

Role: 1st Line IT Service Desk Engineer Onsite: 5 days Contract Role: 3 months Location: Bolton Salary/Package: £140pd - £180 pd - PAYE About the job Our client are the UK's largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity. They are looking for a dedicated and customer‑focused 1st Line IT Service Desk Engineer to join their Central IT Team. You'll provide responsive, high‑quality technical support across our offices and schools ensuring colleagues are equipped with the tools they need to deliver exceptional outcomes for the children and young people we support. Key Responsibilities Act as the first point of contact for all IT-related queries across the organisation Respond to and resolve incidents and service requests, providing timely updates to users Escalate complex issues to 2nd Line Engineers or the IT Service Desk Manager Accurately log and document incidents,...

The role of a Customer Service Advisor involves providing exceptional customer support, addressing inquiries, and resolving issues effectively. This temporary position in Preston requires strong communication skills and a commitment to delivering excellent service. Client Details The employer is a medium-sized organisation committed to delivering reliable services to its customers. They prioritise operational efficiency and customer satisfaction in all aspects of their business. Description Handle incoming customer inquiries via phone, email, or chat in a professional manner. Provide accurate information about services and resolve customer concerns effectively. Maintain detailed and accurate records of customer interactions. Scheduling customer repair requests. Collaborate with other departments to ensure timely resolution of customer issues.Profile A successful Customer Service Advisor should have: Strong communication and interpersonal skills. Proficiency in using customer...

Your new company This organisation is seeking a temporary credit controller to join their team based in Chadderton. The role is an immediate start of 3 months+ and could potentially lead to a further extension. Your new role We are seeking an experienced Credit Controller to join a busy finance team within a fast-paced B2B environment. The successful candidate will be responsible for managing a portfolio of customer accounts, maximising cash collections, reducing overdue debt, and supporting the business in maintaining strong working capital performance. Key Responsibilities Manage a portfolio of customer accounts, ensuring outstanding invoices are collected within agreed payment terms. Proactively contact customers by telephone and other communication channels to secure payment. Achieve or exceed cash collection and aged debt reduction targets. Follow up promptly on issued invoices and address any payment delays. Identify, investigate and resolve invoice, purchase order and...

Welsh Speaking Team Support Advisor 📍Llandudno Junction 💷 £15.10ph 📅 Temporary Contract - 3 Months Minimum ⏳ Likely Extension 🗣️ Welsh Language Essential Are you a confident Welsh speaker with excellent customer service skills and strong IT confidence? We're recruiting on behalf of a government body for a temporary Team Support Advisor to join a busy frontline support team.This is a varied role where you'll act as the first point of contact for members of the public and businesses, providing information, guidance, technical support and signposting through a range of channels including telephone, email and online systems. What you'll be doing: Handling customer enquiries in both Welsh and English Providing first-line support for digital services, including password resets and account access issues Diagnosing customer needs and resolving enquiries at first point of contact where possible Escalating more complex issues to specialist teams Updating and maintaining accurate...