8 jobs found in London

Customer Service Officer Location: North London Type: Temporary (Ongoing) Rate: £18.42 PAYE Schedule: Hybrid Hours: 36 hours per week Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area, who are looking for a highly skilled Customer Service Officer to join their team. Key Responsibilities: Follow call handling procedures for making and recording calls Make contact with allocated cases Input all gathered data onto local and national systems Complete internal case reporting forms Meet data return requirements Prioritise new and ongoing cases Allocate cases as required Address customer queries and support those with accessibility needs Identify and flag any high-risk or safeguarding concerns during contact Attend regular contact tracing meetings

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely...

Adword Job Title:Desktop Support Technician I Location:Victoria, Westminster (5 days in a week from office) Job type: 06 Months contract Responsibilities: Role Overview: We are seeking a driven and technically minded Desktop Support Technician to join our global support team. You will serve as the first point of contact for employees; providing high-quality technical support via phone and chat. You will be responsible for diagnosing, triaging, and resolving a wide range of hardware and software issues. This role involves user onboarding, asset management, event and infrastructure support - ensuring our workforce remains productive and connected. Key Responsibilities Technical Support & Incident Management Global Support: Provide front-line support to global customers via calls and chat, adhering to Service Management principles. Triage & Resolution: Diagnose, assess, and triage incidents. Identify problems in computer systems and provide technical solutions...

Available to start immediately? We’re recruiting for multiple Temporary Customer Assistance Coordinators to join a well-established global organisation, providing vital support to customers during critical and often sensitive situations. 🌟 Customer Assistance Coordinator x4 📍 Croydon | Hybrid working 💷 Pay: £14.84 per hour 📅 Start: 16th March 2026 – end of September 2026 🕒 Hours: 35 hours per week ⏰ Shift-based between 7am–10pm, including weekends and bank holidays 💬 The Role As a Customer / Medical Assistance Coordinator, you’ll be at the heart of the customer journey, providing calm, empathetic, and efficient support in challenging circumstances. Using your strong organisational and communication skills, you’ll manage multiple cases while ensuring customers receive clear updates, reassurance, and a high level of care. You’ll handle both inbound and outbound calls, liaise with medical professionals and third parties, and remain composed under pressure in a fast-paced...

Spencer Clarke Group are seeking a Customer Services Operations Lead for a Local Authority Client in North London. In this role, you will lead Customer Services, enabling staff to deliver seamless, resident-focused support across all channels while driving continuous improvement. Duties: Lead day-to-day customer service operations across all channels. Support and develop the operational workforce. Drive improvements in processes, technology, and performance. Monitor and report on service quality and customer satisfaction. Qualifications and Experience: The successful candidate will have the following skills / experience: Proven experience in leading customer service or operations teams. Strong knowledge of multi-channel service delivery (face-to-face, phone, digital). Experience driving process, performance, and service improvements. Skilled in managing staff, performance, and stakeholder relationships. What's on offer: Salary: £370 per day *may negotiate higher for...

Collections Officer – South London - Must be in SW, SM, SE ,CR postcodes - MUST HAVE DRIVING LICENSE AND ACCESS TO OWN VEHICLE Peopleforce Recruitment are delighted to be supporting the expansion of one of their longstanding pharmaceutical and healthcare partners in the search for Collections Officers (Toxicology Testing). This is a casual, ad hoc role requiring a high level of flexibility. Work is offered on an as-required basis, with shifts covering 12- or 24-hour standby periods. There are no guaranteed hours, and this role should not be relied upon as a full-time or primary source of income. In this role, you will visit client sites to conduct drug and alcohol testing on employees, supporting workplace safety and compliance. Testing may take place in safety-critical environments such as factories, airports, manufacturing facilities, and similar settings. No two days are the same, making this a varied and engaging opportunity for someone who enjoys independent, people-facing...

We are currently seeking a German‑speaking Inbound Call Centre Advisor for a 6‑week temporary booking. This role will support an inbound campaign, handling calls from shareholders who are enquiring about shareholder facilities and related services. Key Responsibilities Handle inbound calls from German‑speaking shareholders in a professional and efficient manner Respond to queries relating to shareholder facilities and general account information Provide accurate information while maintaining high levels of customer service Escalate queries where required in line with internal procedures Accurately capture and update customer information on internal systems Ensure all calls are handled in line with compliance and data protection requirements Skills & Experience Required Fluent German speaker (spoken and written) Previous inbound call centre or customer service experience Confident communication skills with a professional telephone manner Strong attention to detail and...