33 jobs found in London

A reputable housing provider is currently seeking x2 Repairs Customer Service Advisors to join its busy Repairs Customer Service Centre. This is an excellent opportunity for experienced customer service professionals looking to develop their career within the social housing and property services sector. Working Pattern: Hybrid following initial training Training: Approximately 4 weeks office-based Hours: Part-time, minimum 22.5 hours per week Working Hours: Monday–Friday, between 8:00am and 6:15pm Pay: £19.98 PAYE / £25.49 Umbrella per hour Contract: Temporary Sector: Social Housing / Property Services Required: Previous experience using NEC/Northgate Housing software required. You will act as a key point of contact for residents, dealing with enquiries relating to housing services and repairs, providing accurate information, resolving queries wherever possible and ensuring residents receive a professional and positive customer experience. Following successful completion of...

IT Support Engineer Location: Paddington, London (Onsite) Contract: 3 Months (PAYE) Start Date: ASAP We're working with a global organisation looking for an experienced IT Support Engineer to join their onsite IT team on an initial three-month contract. This is an excellent opportunity for someone who enjoys hands-on technical support, thrives in a customer-facing environment and has strong experience supporting Microsoft technologies across a modern enterprise estate. The Role You'll be responsible for delivering high-quality 1st and 2nd line IT support, ensuring end users receive a first-class service while maintaining business-critical systems and devices. Responsibilities include: Providing onsite 1st and 2nd line technical support. Troubleshooting hardware, software and networking issues. Supporting Windows 10/11 and macOS devices. Administering Active Directory and Microsoft 365. Supporting Exchange Online, Teams, SharePoint and Outlook. Building, deploying and...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the...

Are you ready to be part of an exciting journey working for a company that supply and install smart electric vehicle (EV) home chargers? Our client is on a mission to accelerate the global transition to clean, affordable energy-and they're looking for someone like you to help make it happen. As a Customer Operations Executive, you'll play a key role in supporting customers throughout their EV charging journey, ensuring a seamless and positive experience. If you're a motivated, customer-focused, and passionate about contributing to a more sustainable future, this could be the perfect opportunity for you. Job Title: TCustomer Operations Executive Location: Covent Garden (Hybrid) - 2 days from home and 3 days in the office Start Date: ASAP Duration: 3 months + Pay Rate: £14.85 per hour Working Pattern: Full-time role 3 days in the office, 2 days working from home Approximately 2 weekend days per month - 1 Saturday and 1 Sunday per month Working Hours: Monday to Thursday:...

BBS Recruitment is an independent recruitment agency specialising in the Transport and Logistics sector, supplying staff to a wide range of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting on behalf of our client, Islington Council, for an experienced and motivated Contact Centre Operations Manager to oversee the day-to-day operations of the Council’s main Contact Centre. This is an excellent opportunity for an experienced Contact Centre or Customer Service Operations Manager with strong leadership, performance management and service improvement experience to play a key role in delivering high-quality services to Islington residents. Key Responsibilities for the Contact Centre Operations Manager : * Lead the day-to-day operations of the Contact Centre, ensuring efficient service delivery across telephone and digital channels. * Manage and motivate high-performing Contact Centre...

Customer Service Advisor Epsom- Hybrid working £12.71 per hour Shifts between 9am and 8pm, one in 4 Saturday Temporary Are you friendly, confident and enjoy helping people? We are currently recruiting for Customer Service Advisors to join a busy and friendly team based in Epsom. This is a great opportunity for someone with excellent communication skills who enjoys speaking to customers and providing a helpful, professional service. The Role Handling customer enquiries by telephone and email Providing information and resolving customer queries Updating customer records and systems accurately Dealing with a variety of enquiries in a friendly and professional manner Working as part of a busy and supportive customer service teamAbout You Previous customer service experience is desirable Excellent communication skills Confident speaking with customers Good IT and administration skills Able to work calmly in a busy environment Reliable, organised and approachableIf you are...

Aatom Recruitment is looking for ICT Service Desk Analyst on behalf of a Local Authority. Job Title: ICT Service Desk Analyst Contract Duration: 3 Months Hours Per Week: 36 About the role You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: 1. To provide operational and technical support to 400 + end users across all Council departments, with responsibility of supporting Windows 11 laptops, docking stations, end-user devices, MFD’s and mobile devices (iPad and iPhone). Configuration, installation and support of all hardware and software supplied to the end user. Support for the MS 365 suite. 2. Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole. 3. To proactively work with customers to suggest better ways of working and taking time to understand customer needs and...

Service Desk Lead Rate - £450 - £500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high-quality support service while contributing to strategic planning, service performance, and continuous improvement. Key Responsibilities Lead, mentor and develop the Service Desk team, fostering a collaborative and high-performing environment. Drive service improvement initiatives and ensure support services continue to meet evolving business requirements....

Prestigious Temporary Car Hire Drivers - Dartford We are recruiting on behalf of our Dartford-based client for Car Hire Drivers. You will be responsible for: Safely delivering and collecting vehicles from set locations across the region Providing an exceptional level of customer service at all times Representing the company in a professional and courteous manner Requirements: Aged 25 or over (for insurance purposes) A full UK driving licence with no more than 3 penalty points Excellent communication and customer service skills Professional, reliable, and well-presented Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making...

Customer Service Specialist Our client based in Staines is seeking a proactive and detail-oriented Customer Service Specialist to join their busy Operations team. This is a fantastic opportunity to become part of a collaborative, international business where customer satisfaction is at the heart of everything they do. Reporting to the Operations Manager, you will play a pivotal role in supporting customers, Regional Sales Managers, and Project Teams, ensuring orders are processed efficiently and delivered seamlessly across the UK, Europe, and the Middle East. The Role As a Customer Service Specialist, you will be responsible for managing the complete sales order cycle, from order receipt through to invoicing and reporting. You'll liaise with customers and internal stakeholders to ensure a smooth and positive customer experience while maintaining high levels of accuracy and efficiency. Key Responsibilities Process customer sales orders and projects from receipt through to...

Customer Complaint Advisors Office based in Redhill, first 3 months office based, then hybrid working, 12 days onsite a month Temporary - 6 months Monday to Friday - 9am - 5pm £17.34 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for Temporary Customer Relations Advisors. This role would suit someone with strong customer service experience, excellent written and verbal communication skills, and a genuine commitment to achieving fair outcomes for customers. You will be responsible for investigating written and telephone complaints, gathering information from internal departments and external stakeholders, reviewing evidence such as correspondence and call recordings, and ensuring complaints are handled professionally, fairly and within agreed timeframes. Key responsibilities Provide exceptional service to customers who have raised a complaint. Acknowledge, investigate and respond to complaints in writing and over the phone....

Join Our Team as a Customer Service Advisor in Stevenage! Pay £12.71 per hour Hours between 08:30 - 17:30 Monday to Friday Are you ready to make a difference in your community? We're looking for a cheerful and dedicated Customer Service Advisor to join our public services team in Stevenage on a temporary basis. If you have a passion for helping others and a knack for communication, we want to hear from you! What You'll Do: As a Customer Service Advisor, you'll be the friendly voice of our organisation, providing top-notch support to our customers. Your role will involve: Responding to customer inquiries with enthusiasm and professionalism Assisting with service requests and resolving issues efficiently Maintaining accurate records of customer interactions Collaborating with colleagues to ensure seamless service delivery Contributing to a positive and engaging team environment What We're Looking For: To thrive in this role, you should have: Excellent communication and...

Customer Service Coordinator Temporary to Permanent Opportunity Near Biggleswade, Bedfordshire Monday to Friday | 9:00am - 5:00pm | 100% Office Based Permanent Salary: £28,000 per annum - neg Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same? Our client is a prestigious and well-established packaging organisation with an excellent reputation for quality, innovation, and customer satisfaction. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their friendly and supportive team. This is a temporary-to-permanent opportunity, with an initial temporary period of up to one month before moving onto a permanent contract for the right candidate. The Role As a Customer Service Coordinator, you will play a vital role in supporting customers and distributors, ensuring every enquiry and order is managed efficiently...

Customer Service Advisor Bletchley, Milton Keynes | Temporary to Permanent Starting on Monday 7th September, 9:00am - 6:00pm £12.85 per hour 5 days per week Working every other weekend required Rotating schedule with regular days offAre you passionate about delivering exceptional customer service? Are you looking for a stable, full-time role with excellent benefits and a clear route to a permanent position? Tate Recruitment is currently recruiting for Customer Service Advisors to join a busy and supportive customer experience team based in Milton Keynes. This is a fantastic opportunity to join a successful and growing business where you'll play a key role in delivering outstanding service to customers across multiple channels. Training Successful candidates must be available to attend a mandatory two-week training programme: Monday to Friday, 11:00am - 8:00pm Important: Full attendance during training is required, and no holidays can be taken during the first six weeks of...

IT Support Technician - Bracknell   We're looking for an IT Support Technician to join a busy onsite IT team in Bracknell on a full-time contract basis. You'll provide hands-on support to users across Windows and Mac devices, troubleshoot hardware and software issues, support Microsoft 365 applications and assist with new starter IT onboarding. We're looking for someone with: Previous IT Support, Desktop Support or Helpdesk experience Strong Windows and Microsoft 365 knowledge Hardware/software troubleshooting experience Some Mac/iOS knowledge Excellent customer service and communication skills Location: Bracknell - 100% onsite, with occasional support in Basingstoke Hours: Monday-Friday, 8am-4pm Interested? Get in touch for more information

Customer Service Advisor – Milton Keynes Location: Bletchley, Milton Keynes Salary: £12.71 per hou Hours: Monday–Friday 8:00-17:00 or 9:00-18:00 every other Saturday from 8:00-13:00 We’re Hiring – Customer Service Advisor Are you an experienced customer service professional who enjoys helping customers, solving problems and working in a fast-paced environment? We are currently recruiting for a Customer Service Advisor to join a friendly, customer-focused team based in Bletchley, Milton Keynes. About the Role As a Customer Service Advisor, you will be responsible for providing excellent customer support and ensuring enquiries and issues are dealt with quickly and professionally. Your duties will include: * Responding to customer enquiries via phone, email and ticketing systems * Handling and resolving customer issues and complaints * Managing customer orders, queries, returns and repairs * Assisting with parcel tracking and delivery enquiries * Providing a...

6 x IT Service Desk Analyst / Systems Support Analyst West Sussex County Council Contract: 6+ Months Fox Morris Group are delighted to be supporting West Sussex County Council in recruiting 6 Systems Support Analysts to join their busy IT Service Desk team. This is an excellent opportunity for someone with an IT support or Service Desk background who enjoys solving technical problems and delivering outstanding customer service. About the Role As a Systems Support Analyst, you'll be the first point of contact for IT incidents, service requests and user enquiries, providing first-line technical support to colleagues across the organisation. You'll work within a collaborative Service Desk environment, resolving technical issues wherever possible while ensuring an excellent customer experience. Key Responsibilities * Act as the first point of contact for IT incidents and service requests. * Deliver first-line technical support and first-contact resolution wherever...

Change Analyst / Change Manager Location: Hursley (2-3 days per week onsite) Rate: £575 per day Inside IR35 (£632.50 per day for candidates holding active SC Clearance) Clearance Requirements: Must be a UK National with a minimum of 5 years' unbroken UK residency . The Role We are seeking an experienced Change Analyst / Change Manager to join a busy IT Service Management environment. You will be responsible for overseeing and coordinating change activity, ensuring governance processes are followed, risks are appropriately assessed, and changes are delivered with minimal impact to business operations. Working closely with technical and business stakeholders, you will play a key role in maintaining effective change enablement processes, supporting governance forums, and ensuring compliance with established service management standards. Key Responsibilities Coordinate and manage IT change activities within a structured Change Enablement framework. Assess risks, impacts and...

Customer Support Assistant Tendring (Clacton on Sea) £13.69 per hour PAYE (approx. £26,700.00 per annum). CO15 1SE - onsite working Ongoing contract The Role To operate as part of a customer-focused team dealing telephone and electronic enquiries with a focus on Council Environmental services including Waste Management & Recycling. JOB ACTIVITIES To respond to and assist members of the public making general and specific enquiries both in person and by telephone providing factual information or assistance or by putting them in touch with appropriate officers as required. To provide an efficient and effective general administration service to the department Responding flexibly to resource specific areas of need within the department as they arise. To establish and maintain a good general knowledge of all the different facets of the Authority's services and objectives in order to respond to customer queries To attend training and team briefing sessions and to participate...

Customer Service Coordinator Havant Temporary - until 24th December 2026 START DATE 24TH AUGUST Do you have good computer skills, confident of the telephone and enjoy providing an excellent customer service? If you are available to start a new role next week and can commit till the end of December 2026 this role could be good for you! You will be working in a team that provide both repairs and maintenance services for planned and reactive works. Duties Deliver excellent customer service when dealing with internal and external customers on the telephone and email Raise and prepare Work Orders containing accurate information for technicians to visit customers properties. Communicate with colleagues in the wider team to help maintain a professional relationship with internal and external customers. Log all written and telephone contacts correctly and in a timely manner on the CRM system. Demonstrate and promote collaborative working. Skills & Competencies Methodical &...