22 jobs found in London Borough of Hillingdon

Customer Service & Credit Administrator - 12 month maternity contract Salary £30,000 Based at Stockley Business Park, Uxbridge Office-based role A well-established company in the printing industry is seeking a Customer Service and Credit Administrator to join its team at Stockley Business Park, Uxbridge. You will be delivering high-quality after-sales support, handling spare parts enquiries and complaints, processing credits, resolving invoice queries and coordinating returns and courier logistics. You'll work closely with customers, internal teams, suppliers and warehouse partners to ensure a smooth and efficient service. Candidates must be available immediately for a 12-month contract, looking to start ASAP! Key Responsibilities Handle customer enquiries and complaints relating to spare parts, ensuring timely and effective resolution Process credits for spare parts and consumables accurately and in line with company procedures Investigate customer invoice queries and...

Technical Business Analyst – Salesforce | Contact Centre | Agile We’re looking for a Technical Business Analyst with strong CRM and contact centre experience to join a high-impact customer transformation programme. This role is ideal for a Senior Business Analyst who thrives in customer operations, customer experience (CX), and digital service environments, with hands-on experience across Salesforce CRM, contact centre platforms, and Agile delivery. Key Responsibilities: * Work as a Technical Business Analyst within Agile squads (Scrum / Sprint delivery) * Lead customer journey mapping, process improvement, and service optimisation * Support implementation and enhancement of Salesforce CRM and contact centre platforms (Amazon Connect, Genesys, NICE or similar) * Drive customer experience transformation, including contact deflection, channel shift, and automation initiatives * Collaborate with product, engineering, operations, and external vendors Key Skills &...

Your new company You'll be joining an organisation to help to deliver a large‑scale rollout of new security software. The environment is professional, regulated, and people‑focused, with a strong emphasis on care, respect, and high standards. Your new role As a 1st Line Support Engineer, you'll play a key role in supporting an Imprivata security software rollout across their network of care homes. Working as part of a small team, you'll provide 1st line support via a ticketing system and assist field engineers with on‑site installations. The role is split between the Windsor base and care home sites, supporting desktop builds, system deployments, and desk‑side setups. You'll help prepare and configure hardware, support Windows and Microsoft 365 environments, and assist engineers during installation phases. This is contract role initially for three months, with the potential to extend. What you'll need to succeed Basic to junior‑level experience in a 1st Line Support / Service...

Working as a Customer Service Assistant for an exciting startup company launching a new business to business (B2B) marketplace / supply chain technology platform to its industry and looking to scale up swiftly.  A fantastic opportunity to grow with the organisation! Available immediately, working Monday to Friday with no evenings / weekends needed. Possible opportunity to move to a permanent position if launch goes well and your performance is excellent. Hours & Shifts:  Monday to Friday 9am-5pm (35 hours per week) Pay Rate: £17.03 per hour As a Customer Services Assistant you will be working in their offices based near Imperial Wharf station (SW6 area).  You will be the first point of contact for buyers and suppliers, ensuring they receive timely, accurate, and helpful support. You will be assisting with day-to-day enquiries, troubleshooting issues, and guiding users through the platform to ensure a smooth and satisfying experience.  You will be responsible for:...

Fixed Term contract: 12 months As the Invoicing and Credit Control Officer, you’ll play a key role in ensuring income is collected efficiently and fairly, supporting our services while building positive, long‑term relationships with customers and partners. This is a role for someone who combines confidence, accuracy and empathy someone who can have effective conversations, solve problems, and take pride in doing things right. About the role… This role focuses on the recovery of unpaid debt and the accurate billing of services provided by Peabody. You’ll manage your own portfolio of accounts, proactively engage with customers to resolve queries, and work closely with internal stakeholders to ensure invoices are raised correctly and paid on time. You’ll be at the heart of income collection, helping reduce debt, improve cash flow, and support excellent customer outcomes. Please note, this is a 12 month Fixed Term Contract. What you’ll do * Produce and issue accurate invoices...

A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months Key responsibilities are as follows As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch. You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible. You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress....

A Housing Association is currently looking for a number of officed based Housing Officers on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with...

Job title: 1st Line IT Service Desk Analyst Location: London SE1 – (On-site – 5 days per week during training) Start Date: ASAP Contract Type: Temporary 3 months Weekly Hours: 35 hours per week Job Purpose We are currently recruiting for a 1st Line IT Service Desk Analyst to join a busy and fast-paced support environment based in London Bridge. This is a hands-on, customer-facing role providing first-line technical support to end users, ensuring issues are resolved efficiently and in line with service levels. Key Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing systems Perform ticket triage, logging, categorisation, and prioritisation of incidents and requests Troubleshoot and resolve issues relating to Microsoft applications, devices, and user access Support remote users with connectivity issues (broadband, mobile, telephony) Provide hardware support across laptops, mobile devices, tablets, and peripherals...

Customer Service Advisor Location: Epsom (Hybrid working available after training) Pay Rate: £12.71 per hour Hours: 37.5 hours per week - shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm Contract Length: 12 weeks with the possibility of a permanent position Start Date: ASAP We are currently recruiting Customer Service Advisors to support one of our clients based in central Epsom In this role, you will be the first point of contact for members of the public, handling inbound enquiries about their membership, updating personal details, and assisting with general queries. As part of your training, you will also learn how to manage enquiries through web chat, email, and social media, so strong written communication skills are essential. This position is 37.5 hours per week, working shifts between 8:00am and 8:00pm Monday to Friday, with occasional Saturdays from 9:00am to 6:00pm. Hybrid working will be available once the initial...

Job Title: Revenues Officer Location: Local authority based in Croydon Hourly rate: £20.38 PAYE / £27.03 Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a proactive, customer-focused Revenues Officer to join our Revenues team and help deliver an exceptional service to residents, businesses, and key stakeholders. You will play a vital role in ensuring the accurate administration, collection, and recovery of Council Tax and Business Rates, supporting the Council's wider commitment to excellent financial stewardship and outstanding customer service. This is an exciting opportunity for someone who thrives in a busy environment, enjoys problem solving, and is passionate about delivering high‑quality public services. Key Responsibilities As a Revenues Officer, you will: Manage customer enquiries across multiple channels, including telephone, online, and face‑to‑face...

We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car. This role is temporary with a view to go permanent! Key responsibilities include: Accurately processing orders in the system Handling queries, enquiries and complaints Completing orders and processing in a timely manner Build relationships with customers over the phoneSkills: Excellent communication skills are required to interact with internal staff and service users Must be able to work off their own initiative as well as part of a team Computer Literate with a good working knowledge of Word and Excel Excellent telephone manner Excellent organisational skills with a good eye for detail Previous experience within a busy Customer service department or Administrative role Previous...

Danish‑Speaking Travel Agent / Customer Service Agent- Hybrid - Canary Wharf, London Pay Rate : £14.24 per hour Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £500 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time) Location: Hybrid role - Head Office based in Canary Wharf, London Hours: Full‑time, 37.5 hours per week (flexible shifts including weekends) About the Role We are currently recruiting a Danish‑speaking Travel Agent to join our growing customer service and sales team. This is a hybrid role based out of our modern Canary Wharf head office, supporting European customers booking holidays both online and over the phone. This role is ideal for someone fluent in Danish and English, passionate about customer service, and confident in sales‑driven conversations. You'll be responsible for handling inbound calls, understanding customer needs, and...

Our client, a financial services business based in the heart of Bromley is seeking to increase its Customer Service Team due to growth on a 6 month fixed term contract. You will be working for a progressive company that helps families and individuals reach their financial goals and improves communities. This could suit someone who has worked in retail and dealt with customer enquiries on the phone or someone looking to return to the workplace. You will be joining an established and supportive team who will help you succeed in your role.  You will receive support throughout your on boarding as well as regular training and development. Your responsibilities will include: Providing support services for customers and field force from initial contract through to the end of the contract terms and to provide excellent customer services at all times First point of contact for customers calling with enquiries relating to policy maturities Liaising with financial advisers and third...

Customer Service Advisor Reading (Hybrid: 2-3 days office-based) £14.79 p/h PAYE 6‑month contract Start date: ASAPAre you a confident communicator with a passion for delivering outstanding customer service? We're seeking four Customer Service Advisors to join our client's busy Unbilled team, playing a key role in resolving customer billing issues and ensuring a smooth customer experience. This is an excellent opportunity for someone with call centre or fast‑paced customer service experience, who thrives on problem solving and getting things right first time. Experience in utilities or energy is desirable but not essential. What You'll Be Doing As part of the Unbilled team, you will support both customers and internal colleagues to ensure billing accuracy and timely resolutions. Your responsibilities will include: Investigating and resolving billing discrepancies, ensuring data accuracy and alignment with internal reporting. Acting as the internal point of contact for...

Are you a warehouse operative looking for your next role in a warehouse? I am working on behalf of my client based in Dunstable who are looking to add to their team This is a warehouse specialist role which is mainly based in an office within a warehouse looking after key accounts. You will need to be confident using a computer as this role will involve updating orders and checking data is correct. The main responsibilities for this role is making sure all orders for key accounts are correct and to organise couriers and shipments to clients. You will need to be confident on the telephone as will be speaking to Key accounts, the sales team, customer service teams and couriers on a regular basis. If needed you will be asked to help in the warehouse but mainly you will be working from an office. The hours of work are 0730 to 1600 - Monday to Friday. The hourly pay is £14.50 per hour. this is a temp to perm role however my client can also offer a permanent role straight away...

Are you confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC (Apply online only) Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £29,984 - £33,356 Gross Per Annum Hours: Full-Time, 37 hours per week Contract: 12-Month Fixed Term Contract Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 19 Fire Stations from the outskirts of London to the South Midlands. We employ around 100 specialist support staff, from ICT to Fire Prevention. We are a diverse, welcoming community – will you join us? Our Service is only as good as its people....

Job Title: Customer Service Advisor Location: Harlow Hourly rate: £14.47 Contract Type: Temporary Are you a Customer Service Advisor looking for your next opportunity? Our client is seeking a customer service advisor to join their team in Harlow on a temporary basis, however there is potential for the role to be long term or become permanent. The role: focuses on customer service and administration. You will handle incoming calls and pass them to the relevant department. You will complete data input, update internal spreadsheets and databases, and carry out general administrative tasks. The Ideal applicant will have: Proven background in a customer service or call centre environment. Strong customer handling skills. Proficiency in data entry and CRM management. Excellent organisational skills with a keen eye for detail.Ability to manage multiple tasks and meet deadlines in a fast-paced environment Adecco acts as an employment agency for permanent recruitment and an...

We're recruiting a proactive and customer-focused Resident Access Officer to join a busy housing team. This is an excellent opportunity for someone with strong administrative and customer service skills who's passionate about supporting residents and delivering excellent frontline housing services. You'll play a key role in ensuring residents receive a seamless, high-quality service - acting as the first point of contact for housing enquiries, providing administrative and project support, and helping customers access the right advice and assistance as quickly as possible. The Role ·Deliver a responsive and professional telephone and email service for residents and customers, ensuring queries are resolved quickly and effectively. ·Provide accurate information on housing services, including tenancy, allocations, rent, and temporary accommodation matters. ·Support residents to self-serve online and promote digital engagement where possible. ·Manage and monitor team inboxes,...

Certain Advantage are recruiting on behalf of our longstanding client for a Credit Controller on a temporary basis starting ASAP until 30th Sep 2026.   The role pays £18 - £22/hour PAYE working 7.5 hours per day.   Based in Milton Keynes on a hybrid basis this is a great opportunity to join an established business working on maximising collections performance in a busy fast paced business-to-business environment.   Reporting into the Manager you’ll be responsible for supporting the business’ aim to improve bad debt exposure and achieve collections targets.   What you’ll be doing Your main accountabilities will include: Maximising collections performance through high volume outbound and inbound contact by phone and email channels Delivering strong collections performance for nominated accounts, to reduce and maintain the aged debt position Performing account, billing, and payment reviews to enable collection or corrective activity Working effectively with customers to reduce debt...

Temporary Customer Service Advisor Location: Newbury Contract Type: Temporary, 3 months Hours: Monday to Friday, 8:30 AM - 4:30 PM Are you passionate about delivering outstanding customer service? Do you enjoy engaging with a diverse range of customers? If so, our client, a leader in the Manufacturing & Production sector, is looking for a dynamic and friendly Customer Service Advisor to join their team in Newbury. About the Role As a Temporary Customer Service Advisor, you will play a vital role in supporting customers throughout their aftersales journey. You will be the friendly and professional voice on the phone, helping to resolve enquiries, manage requests, and ensure a smooth and positive customer experience. This is an excellent opportunity for someone who thrives in a fast‑paced environment and enjoys working with customers. Key Responsibilities Handle inbound customer calls, providing clear, helpful, and professional support. Manage customer support tickets...